American Public University has a rating of 1.8 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Public University most frequently mention financial aid problems. American Public University ranks 4396th among Education sites.
I have had no issues at this school. I do not always like my teachers, as many of them dock points for grammatical errors while their lessons are FULL of misspellings, missing words, etc. Many instructors are inactive, but I do not care about that. I am taking online classes to quickly earn a degree that will help me get more job opportunities. I'm not looking to become a doctor or something. Where I live, a Bachelors is necessary for almost any job paying above minimum wage. This school will help me achieve that. I absolutely hate having to write 10 page papers for every class, every eight weeks. Especially since I take multiple classes at once and have a full life outside of school. I can't wait to be out of school so I never have to write another paper again.
While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.
School is a complete scam! I needed to enroll in my masters degree program after completing the whole bachelor's degree, was told I had to wait 2 months. They had to audit my degree first! I needed those two months because I had limited months left on my VA education benefits! Needless to say, they didn't care! Then I find out from former students, the degree isn't worth the paper it was printed on!
I do not recommend this university to anyone. This school does not care about it's students. They do not answer questions in a timely manner no do they resolve issues between the student and teachers. You pay almost $900.00 to teach yourself. All the teachers do is grade your papers. There are better universities out there I don't recommend this school to anyone.
APUS is a scam. I was assured when I enrolled that I was eligible for the loan and pell. I emailed them several times about the refund and they told me everything was o. K. Then when the time come that it was too late to withdraw they told me I would not be receiving the loan and they would have to keep all of the pell grant. Please do yourself a favor and do not attend this company. You will regret it if you do.
Do not attend this so called university. The stories of financial aid problems are all true. They implemented a new computer system in July of 2013. My aid from last November has still not credited to my account. I received an email from them yesterday saying "we have no solution for the issue with your account and do not know when it will be resolved." In other words, there is no reason for me to stay at APU. They hang up on you, get angry that you dare ask about YOUR money, don't respond to emails and generally do not care. Every department does this. They care NOTHING about their students. This school needs to be investigated for fraud and shut down. RUN FROM THIS CORRUPT SCHOOL!
If you are a student who depends on financial aid to attend college... stay FAR away from this university! They have told me differing stories and lies regarding my financial aid over the past two semesters and NO one at the school can keep their story and facts straight. I had repeatedly asked the school if I would receive my financial aid to pay for my last semester and was assured that I would... then all of a sudden they tell me that I am not eligible for financial aid and are sticking me with a bill for tution. If they had been honest and told me that there was even a remote chance that I could not receive aid to pay for the semester, I would NOT have enrolled! Yet, they wait to tell me that I cannot get aid until I have been past the time for any refund or drop dates, ensuring that they can bill me for tution! This school is loaded with scammers that work for the financial aid department! My advice... stay far away unless you wanna pay dearly!
Please be aware, it's not $0 out of pocket for graduate students, as advertised. It will cost $85 per class out of pocket for their "technology fee". This is very poorly advertised, but they will charge you out of pocket for this, and it's super frustrating as no one tells you until you enroll in the classes. Ensure you're cognizant of this when selecting universities. I wish I would've been!
Used to be a great place, but as the years have moved on - APUS is a place of fear, run by people who only care about becoming VPs, AVPs, and the like to obtain free stocks. The students are left behind. Just pathetic.
So I guess it is true, the financial aid department said I owed three different amounts at three different times. They have no idea what they are doing... The lady wouldn't even explain to me what they did, she had to have someone else explain it to me. It was so wrong. Went the whole year without issues, but then boom they went psycho. Then they tried to give me a refund, but then I noticed I owed the same amount they were trying to get back. So I just don't know what to say about this place. I will continue for one more year, but after that I am done with this school! Gonna transfer to somewhere else.
You couldn't believe what I saw. Rampant plagiarism without any penalty--all they want is the money. Students coming back from Afghanistan and Iraq who weren't able to concentrate, yet the school kept them "on the hook" by allowing them to withdraw term after term, while charging them each new class. This is truly a horrible university. They don't update classes and don't provide textbooks (or ones that aren't 10 years old). I have never been more embarrassed to work for a university. The only good thing were the students, whom I loved--and who I feel so sorry for because they'll never get a job from this crap-show of a university. Total diploma mill.
APUS is a FOR PROFIT institution! If you want a college degree that will count for something, please go to a real school. The classes are a joke, and the only thing the administrators are interested in is increasing student enrollment for profit. The other students are morons, and don't expect to be challenged to think in any way. There aren't any enrollment requirements except for having a pulse and writing a check. That means anyone from anywhere can get in, no matter how stupid they are! A real college has admissions requirements: SATS, GRES (for graduate school), an essay exam, and GPA requirements. At APUS you can have a D average and they'll take you, as long as you can write a check or qualify for financial aid. And, your degree, once you have it, especially in the Humanities, will be completely useless.
We read books that high school students are reading! It is a total joke. Avoid this school at all costs - because it will cost you more than it will ever be worth.
They told me my credits would transfer to any school and…SURPRISE!…. They don't! I told them from the beginning that I wanted to transfer to a state school at some point and they assured me I could. I also had a period of time when I was struggling financially. I became a single mom and couldn't even afford a power bill most months let alone internet. I had 2 small children under 3 and no means to even get someplace with internet. We lived in a rural area and my suv was not reliable and I didn't have funds for gas a lot of the time. I told them all this and begged for them to let me put things on hold and withdrawal classes due to my inability to do then and they said no. Now I owe thousands on student loans for credits I can't use! I asked if I could have my transcripts and they wanted me to pay a bunch to get them bc apparently I owe them as well! I filed bankruptcy last year and the debt SHOULD have been cleared!
Tip for consumers:
Please go to a community college or state school that isn’t a for profit institution
Products used:
Classes marketing
American Public University is not really public in the sense that APU is absolutely FOR PROFIT. APU is an online school giving you an online degree and is part of the American Educational Systems which also includes American Military University and both offer similar degree programs. The APU financial aid department is not that good and kept messing up my financial aid. They cannot seem to be able to get things straight. Worse I later found out that not many employers even know about this school and I had one employer laugh at me for attending an online school. So much for my hard earned money. I later found out that my local community college was much cheaper and also offered online classes. My advice is for people to first look at their local community colleges which are really public and probably cheaper.
Great School I received my BA in Psychology from APUS and It was worth every penny. Most staff was friendly and helped you get through your classes. I would definitely recommend this school for quality of education and it wasn't a huge price tag to attend the University like other schools.
This school is a joke! Anyone who is thinking about starting at this school please understand that all of these reviews of horror stories are sooooo true. The fin aid is lame and takes your money and the awards for grad students are foolish and a low blow to all students who really wants to get their books and complete the course and really graduate. I hate this school and they will get carmah for the wrong that they do and sit back and laugh. We students deserve answers, support, truth, all of our money, fair awards, real quality education and people in the field who wants to see students do well and not fail. The name should be B*ll s**t university of cons!
How long will a hold be place on my account? I just started & they say they are viewing certain student accounts before sending out money. This is frustrating
If you want a college that doesn't know the meaning of empathy or down right don't give a hoot about the customers they claim to care about or put first. Then this is the place for you! I am not going to out by right trash AMU however, there are things that could of been handled better. I hope the staff and the instructors receive the same understanding as I received from them. My mother passed away three days into my classes. I did not neglect my program. II just had other matters that needed my immediate attention. I flew five hours over the Pacific Ocean to reach my home of record. I had to help my father navigate the tremendous amount of paperwork in the wake of my mothers passing. My father cannot read and I had to assist him. I reached out to one instructor left my cell number, personal and professional email and no response. I also reached out to an administrator or some office person and let them know what I was dealing with. So, adding insult to injury and still mourning the loss of my mother. I received an F have to pay back 1500. 00. I have spent 18 years and five months serving this nation. I will advise other service members to seek out other institutions of higher learning.
Thank you
M. Ortega
Don't walk, RUN as fast as you can from this CORRUPT business, not a University who has no Dean, just managers. This is profit business who STEALS your financial aid, never returns calls, takes 2 months to give you your loan proceeds so they can earn interest on the money- screws up your pell with their own mistakes. HORRIBLE HORRIBLE PLACE.
I am a little over my second year into taking classes at APUS. I have no idea what any of these negative reviews are talking about, in the time I have been here the staff have made everything easy for me. From applying and enrolling to classes, to my financial aid, to actually taking the courses. I saw someone state that they will pass anyone? That is definitely not the case for me. I struggled hard in my last math class but luckily passed because my instructor worked with me endlessly to help me understand how to do the work. In fact, all of my professors have been quick to answer any questions and assist when needed. I have by no means been passed easily, I have to actually put in work to pass my classes. A lot of people do not seem to understand that choosing an online education requires YOU to have dedication and time management, etc. The fact that people are mad about this is beyond me. I think if you are someone who is determined to achieve their goals and not just someone that expects to put in the least amount of work possible then this school is great. All these negative reviews are quite baffling and some even seem fake...
Your money is paying for access to power points. There are no lectures. Just power points and reading. Teachers aren't really teachers, just pros in their field (allegedly). I hope you like writing. You will have to write an essay every $#*!ing week and then research papers on top of it. I AM SO $#*!ING TIRED OF WRITING PAPERS. You do not get your monies worth. You are literally paying for access to power points that could be summed up in a $#*!ing YouTube video. DO NOT DO IT.
Tip for consumers:
Do not go here.
Products used:
Bachelors degree
I see a lot of people complaining about this college for various reason. Mostly saying that it is a scam and a waste of money, well welcome to collage kids, every collage is a scam just trying to get your money. In todays world it doesn't matter if you went to Harvard or APU. If you have a degree and do the job good you will be hired.
I also see people saying that you do not learn from APU, well its an online school, learning is the students responsibility, you get what you put into it, if you want to excel at your field of study than research and do well, if you want to gaff it off and not learn anything then do so and don't succeed anywhere in your field.
For those people who claim that the instructors never give students the time of day. Again its an online school and the student needs to be self motivated. As someone who has attended other collages and sat in classes I didn't get much one on one time with those teachers either.
Bottom line is you get what you put into it, if you are trying to better yourself and progress in a career than APU is great start. I bet you don't ask your doctor where they got their degree. If it can get you going into the next step of life then what wrong with that. I currently love APU and will be using it as a stepping stone to reach my personal goals.
I recently graduated from this school with a BS in Information Technology. I just got accepted to GA Tech for a Masters in Computer Science. I think the school is respected enough to get me into one of the top Tech Schools in the country.
OVERALL MY EXPERIENCE WITH APUS is fair. THE DISTURBING PART IS THAT Academic advisors WANTED ME TO CHECK IN WITH THEM WEEKLY. Why? If I have a 3.0 GPA. I should only had to checkin when register new courses. Therefore this problem was disputed never resolved.
Tip for consumers:
Before investing... be wise to turn the other way
Products used:
Some courses
Service Disabled Veterans and Law Enforcement Officers injured in the line of duty beware. As soon as APUS/AMU/APU learned that I was an SDV and LEO injured in the line of duty, the discrimination began. Without going into great detail, one would have thought I had the Plague or Leprosy. First, Financial Aid would not accept my phone calls once I disclosed my SDV status and I was denied financial aid. Secondly, when I attempted to dis-enroll from classes two days prior to the start of class they listed me as a "DP" (Drop). In other words I had to take a drop for classes that I never took, paid for, or even started. Thirdly, at the time of this posting, APUS Disabled Services declined to respond to my emails when requesting where I could file a complaint regarding the discrimination by APUS/AMU/APU.
I attended this university for my Criminal Justice Degree- Had trouble with one of my classes asked for help and was denied by professor went to academics and ask for helped was told that an extension was requested was denied the extension- start my second semester and was kicked out due to I needed help and the professor denied me help so APUS sent me an email saying I needed to submit all documentation on where I requested for help and they still kicked me out and took my Financial Aid away from-- I had 9 months to graduate and now I am Pissed because instead of helping me or putting me on probation they told me to pay for it another way. Well being a single parent that does not make enough money now can not pay for school and take care of a family. Thanks APUS you are horrible
I've been a FT faculty member at APUS for 7 years. Over the past three years, I've watched the school quickly plummet into a terrible place. As an instructor, I regularly teach 5 classes at one time for 11 months a year (new classes start each month). We're talking 100 active students at any one time. Is it any wonder why learner's are so unhappy? We don't have the time to actually teach because of recently imposed electronic sweatshop rules... rules that can change on a whim.
We're intimidated by an uncaring management team with middle managers that often like to make examples out of instructors by firing them. It wasn't always this way. Really. But the focus now is on the money and working faculty to the bone.
I can honestly say (and it pains me to do this) that I would not recommend this school to anyone I know. It shouldn't receive accreditation again because of the way it treats faculty. Students receive a substandard education because faculty don't have time to truly develop learner's. Think about it - how could anyone mentor students with that kind of teaching load.
I encourage students and faculty to visit the Higher Learning Commission website to leave public comments to the accreditation team. You can easily Google this. Tell them about your experience as a student and faculty member.
The only thing APUS understands is money. If enough people speak out, maybe they'll listen. I'm prepared to be unemployed as opposed to being treated like a dog and feeling guilty because I know students are being ripped off.
Tip for consumers:
Register your complaints on the Higher Learning Commission website. Tell them your experience. American Public University doesn't deserve to be re-accredited.
APUS provides accredited online college programs for adult learners through American Military University & American Public University. 877-755-2787
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