• AquariumPlants.com

AquariumPlants.com

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Overview

AquariumPlants.com has a rating of 4.2 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AquariumPlants.com most frequently mention good condition, customer service, and ice pack. AquariumPlants.com ranks 1st among Aquariums sites.

  • Service
    33
  • Value
    46
  • Shipping
    45
  • Quality
    195
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0

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3,646 reviews

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Top Positive Review

“Fast shipping. Healthy plants. Happy snails”

Rebecca Q.
6/25/22

Received Thursday, delivered quickly. Fast affordable shipping. Packaged safely. Two Sioux hardy water lilies, six pack of the purple Japanese water irises and the six pack of yellow Louisiana Dixie water irises, a 10 pack of Vallisneria jungle, 6 yellow snow fringe, and the cute dozen olive snails. Everything in great condition! Looks absolutely beautiful! Can't wait for our pond to mature! I would have taken photos of the snails, but they have happily wondered away into the pond.We will definitely order again!

Top Critical Review

“A Disappointing Experience”

John Z.
6/16/22

The package from Aquarium Plants was received by the carrier late on June 21 and delivered to me at about 2:10 pm on June 23. I had it in the house and unpacked it within ten minutes of delivery. On their website, Aquarium Plants states that "Our Pond Plants are large mature plants." However, the plants I received were bundles of obviously fresh cuttings, held together with rubber bands and with no roots – far from the promised large mature plants. Additionally, the water mint (approximately half the value of the order) was a mess of rotten foliage that had expired long before I received the package and fit only for the compost pile. I immediately emailed the company with pictures documenting the condition of the plants and requesting a refund for the water mint. To date, I have not even received the courtesy of a reply. I am attempting to root the cuttings I received with some success.

Reviews (235)

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web site (29)
Thumbnail of user natalied231
Illinois
2 reviews
0 helpful votes
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November 24th, 2021
Verified purchase

Plants arrived quickly and in great shape! Using the plants for my RES pond- and they look great.

Reason I chose this business:

Search engine

Quality
Thumbnail of user sarahe1107
Ohio
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

It was easy to order. The plants came in good condition. It was an over all good experience.

Reason I chose this business:

Recommended by a local pet store.

Reason I chose this product:

What my son wanted for his aquarium.

Quality
Thumbnail of user sandraa1550
Florida
1 review
0 helpful votes
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September 4th, 2023
Verified purchase
• Updated review

Always get healthy plants that delivered promptly!

Reason I chose this business:

Price availability company closest to home

Quality
Great selection
March 13th, 2023
Verified site experience
• Previous review
Shopping was easy
January 16th, 2023
Verified site experience
• Previous review

Shopping was easy. Good selection.

Reason I chose this business:

Close to my location. Looking for a shop that has a Good quality plants. Javec gotten burnt by a couple of competitors

Thumbnail of user jefferya98
Oklahoma
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Great plants, and easy checkout. Plants came, packed neatly.

Quality
Thumbnail of user cs1237
Iowa
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

The plants arrived in great condition in the middle of winter - thanks for all of your help!

Service
Quality
Thumbnail of user kyrab8
New Mexico
1 review
0 helpful votes
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November 15th, 2019
Verified purchase

Okay! So, these plants are amazing quality. They came fast and they are so healthy! Definitely buy!

Thumbnail of user jonw425
Wisconsin
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Had a problem... called store... they solved the problem.

Reason I chose this business:

Return customer

Service
Quality
Thumbnail of user patrickm1721
New Hampshire
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Easy website to navigate to different types of plants

Reason I chose this product:

Specific needs in aquariums and a paludarium.

Quality
Thumbnail of user kyleb722
Pennsylvania
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Shipped and arrived super fast, and everything looked great.

Quality
Thumbnail of user alexm2312
Florida
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Packaging was amazing.
Plants are all in phenomenal condition.

Quality
Thumbnail of user eugenel311
New York
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

All of the plants arrived on time, and in good condition. They will make a nice addition to my tank

Reason I chose this business:

Nice assortment to choose from.

Reason I chose this product:

They fit with the aquascape I had established.

Quality
Thumbnail of user amyx230
Texas
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase
• Updated review

Great selection and great prices with fast shipping

Reason I chose this business:

Cheap prices and great plant quality.

Reason I chose this product:

Because I was scaping a new tank.

Service
Value
Shipping
Quality
Great selection and great prices with fast shipping
January 23rd, 2021
Verified site experience
• Previous review
Thumbnail of user patrickh1263
New York
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

Great plants, generous amount of stems per bundle, excellent packaging, speedy delivery.

Reason I chose this business:

Previous orders went well

Quality
This is my go to shop for high quality aquatic plants
July 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great quality aquatic plants!

My experience so far is that the products purchased...
April 15th, 2022
Verified site experience
• Previous review

My experience so far is that the products purchased from this company far exceed the quality of my best local retail source.

Reason I chose this business:

First order was amazing so I’m back for more!

Thumbnail of user nicolea312
Massachusetts
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

Shopping experience was great! Have done business with AP many times!

Reason I chose this business:

Have done business with them in he past, and was quite satisfied.!

Quality
Fast and easy!
July 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Past satisfactory service.

Great service!
December 16th, 2021
Verified site experience
• Previous review

Great service! Looking forward to receipt of the aquarium plants!

Reason I chose this business:

Previous positive experience.

Great site!
March 5th, 2020
Verified site experience
• Previous review

Great site! I expect the plants will be perfect too! Thanks, GPB

Thumbnail of user julier1446
California
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Perfect Perfect perfect perfect perfect
This is how online plant shopping should be!

Reason I chose this product:

Pond plants

Quality
Thumbnail of user jovanib7
California
1 review
0 helpful votes
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July 10th, 2023
Verified purchase
• Updated review

Its been great, i have bought 3 times already. Definitely a repeat customer

Reason I chose this business:

Easy to use, top notch quality

Quality
Awesome!
July 17th, 2022
Verified site experience
• Previous review

Awesome! Easy and straightforward

Reason I chose this business:

Ease of use

Thumbnail of user sabrinac355
Texas
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Everything I have gotten so far from you has been great!

Reason I chose this business:

Good quality!

Quality
Thumbnail of user daviesm3
Pennsylvania
1 review
0 helpful votes
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June 25th, 2023
Verified purchase
• Updated review

Excellent. This is repeat business because of your quality.

Reason I chose this business:

Return customer. Ask Mark.

Quality
Very satisfied
October 31st, 2019
Verified site experience
• Previous review
Reason I chose this business:

I wanted plants.

Thumbnail of user tommyl203
Florida
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Helpful communication and great plants. Will order again.

Quality
Thumbnail of user thomass2764
Pennsylvania
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

As always, a very positive experience. Good selection, fast shipping, healthy plants.

Reason I chose this business:

Bought from them before.

Quality
Thumbnail of user kimberlyx451
Georgia
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

Easy to find what i was looking for, simple checkout many options

Reason I chose this business:

Shipping from Florida (fairly nearby)

Quality
Thumbnail of user laurenb1020
Louisiana
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Perfect! I will be ordering again as my turtle loves all the leafy greens.

Quality
Thumbnail of user salvatorec133
North Carolina
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Easy to use website, fast shipping, great selection, and high quality. Well packed.

Reason I chose this business:

Good prices, good inventory

Quality
Thumbnail of user robbieb92
Florida
0 reviews
0 helpful votes
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January 16th, 2022
Verified purchase

Loved the bundle i chose... happy customer. Will buy from them again.

Quality
Thumbnail of user randyw402
Florida
2 reviews
0 helpful votes
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May 19th, 2023
Verified purchase
• Updated review

Good customer service they followed up to give me the web site special shipping price $9.99

Handled to my complete satisfaction

Reason I chose this business:

Have ordered before and have been happy

Reason I chose this product:

I’m starting an outside fish tank

Service
Quality
The web site says special shipping price $9.99
May 9th, 2023
Verified site experience
• Previous review
Hoping for great plants like I've gotten in the past
October 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

I only buy aquarium plants from Florida Aquarium Plants

Great plants and service
October 31st, 2021
Verified purchase
• Previous review

Shopping was easy only one item not in stock. The plants looked wonderful

Reason I chose this business:

Great service and local company to me

Quality
The shipment was 3 days late
August 24th, 2021
Verified purchase
• Previous review

The order was placed with ease put the follow up has not been good. The shipment was marked to arrive the 18th but did not show up until after 6:30 PM on the 21th. The plants were packed with ice bag that I paid extra but that did not help as the temp in the bag was 95.4 degrees. I received no follow up on an email sent. Very poor service. Most of the plants I hope will make it.

I never got a email back or did any one answer the phone when I called this morning

Reason I chose this business:

This is my third order. I was very happy with the plants with the first two orders but I'm not sure I will buy unless I get a follow up to correct this problem.

Reason I chose this product:

Looked nice

* AquariumPlants.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Very nice check out was easy
May 31st, 2020
Verified site experience
• Previous review
Reason I chose this business:

This is my second order. I was very happy with the first order the plants are growing well. Very nice selection

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From the business

Considered the "go to" place for Aquarium Plants in the U.S.A.
They've been supplying quality aquatic plants & supplies for 20+ years!
"FRESH from FLORIDA"!
Reputed as "best in the business".

Business History

Got their start 23 years ago importing live aponogeton and nymphaea bulbs from Africa and supplying them to WalMart & Petco. They've evolved and have expand steadily every year. They actually ship from Florida which ensures the consumer receives the freshest plants in the industry.

Company Representative

Thumbnail of user randys276
Randy S.

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