• AquariumPlants.com

AquariumPlants.com

Write a Review

Overview

AquariumPlants.com has a rating of 4.2 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AquariumPlants.com most frequently mention good condition, customer service, and ice pack. AquariumPlants.com ranks 1st among Aquariums sites.

  • Service
    33
  • Value
    46
  • Shipping
    45
  • Quality
    195
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0

Instant Feedback

3,646 reviews

10
See all photos
How would you rate AquariumPlants.com?
Top Positive Review

“Fast shipping. Healthy plants. Happy snails”

Rebecca Q.
6/25/22

Received Thursday, delivered quickly. Fast affordable shipping. Packaged safely. Two Sioux hardy water lilies, six pack of the purple Japanese water irises and the six pack of yellow Louisiana Dixie water irises, a 10 pack of Vallisneria jungle, 6 yellow snow fringe, and the cute dozen olive snails. Everything in great condition! Looks absolutely beautiful! Can't wait for our pond to mature! I would have taken photos of the snails, but they have happily wondered away into the pond.We will definitely order again!

Top Critical Review

“A Disappointing Experience”

John Z.
6/16/22

The package from Aquarium Plants was received by the carrier late on June 21 and delivered to me at about 2:10 pm on June 23. I had it in the house and unpacked it within ten minutes of delivery. On their website, Aquarium Plants states that "Our Pond Plants are large mature plants." However, the plants I received were bundles of obviously fresh cuttings, held together with rubber bands and with no roots – far from the promised large mature plants. Additionally, the water mint (approximately half the value of the order) was a mess of rotten foliage that had expired long before I received the package and fit only for the compost pile. I immediately emailed the company with pictures documenting the condition of the plants and requesting a refund for the water mint. To date, I have not even received the courtesy of a reply. I am attempting to root the cuttings I received with some success.

Reviews (235)

Rating

Timeframe

Other

Reviews that mention popular keywords

web site (29)
Thumbnail of user emilys1262
California
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Ordered one snail and two plants and got two snails and two plants. One snail had a sizeable scuff mark and was bonded to the other larger, more beautiful snail. One plant is big and green, and the other is small and streaked in brown. They both are holding up well enough; the betta fish likes the plants, not so much the snails.

Reason I chose this product:

Shopping for betta- products probably directly mention betta fish in caption or I found from another source.

Quality
Thumbnail of user williama1428
Georgia
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

Nice website, easily navigated, great pictures, lots of infomation about the plants. The plants arrived fast and undamaged. Rinsed them and checked for hitch hikers before I planted my tank. The tank is gorgeous and the plants look great.

Quality
Thumbnail of user annettes7
California
11 reviews
37 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Easy order and checkout
WONDERFUL product... the first time I have gotten a healthy plant in the mail. Other companies send plants that look almost dead or dying and then die off BUT this was a beautifully appointed plant that is thriving and my Beta fish just adores it.

Reason I chose this business:

Search for larger plants

Quality
Thumbnail of user rickl364
Nevada
1 review
0 helpful votes
  • Send Message
October 30th, 2021

I GET TREATED POORLY WHEN YOU WAIT 3 to 4 days? ME SIGNING IN EVERY DAY ON THE BALL JUST WONDERING!?! HELLO? NOT SHIPPED / STILL AWAITING FULFILLMENT!?! YET WHY? 1. CLIP PLANTS
2. PUT IN BAG
3. SHIP!?! HELLO? HELLO? GO HEAD
LAUGHING I THINK MONDAYS YOU DON'T WORK WEDNESDAYS YOU ARE RUDE TO POTENTIAL CUSTOMERS FRIDAYS!?! GO HEAD AND SUNDAYS LIE ABOUT NEXT WEEKS ORDERS. THANK YOU GOOD DAY SIR!

Tip for consumers:
BEWARE

Products used:
Thanks

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenkinsj11
Wisconsin
1 review
0 helpful votes
  • Send Message
August 23rd, 2022
Verified purchase

Ordered plants that came in healthy but was short a plant, a Nasaea Golden. Emailed customer service and they acted like I was dumb that I couldn't find the plant in the packaging and than went on to say I was lying about having it.

Tip for consumers:
Use it only if they get your order correct.

Products used:
Aquarium Plants

Service
Value
Shipping
Returns
Quality
Thumbnail of user norad87
New York
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

I didnt realize that orders shipped on specific days, so it put my project for my Betta's tank on hold, but not a big deal! I was more concerned with weather and the plants arriving safely as we were hitting the upper 80's in the northern adirondacks! So glad i got the ice pack for my plants. They were nice and cool when they arrived and i received more red roots than i actuality needed, so now im saving them for another take project. Plants are super healthy and i only found 1 snail which now lives in my daughter's mini paludarium tank she set up for it lol

Reason I chose this business:

Pricing and mostly positive reviews

Reason I chose this product:

For a betta tank project i started to go filterless.

Quality
Thumbnail of user scottg1417
District of Columbia
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase
• Updated review

Besides Hornwort I discovered my Shebunkin Goldfish show no interest in this tall grass species. A streamlined site--ordering was easy without all those annoying "you might also like this" pop-ups. The plants were very healthy upon delivery. Thanks. Scott

Reason I chose this business:

Search location--I often don't choose from sites at the top of a search;-) And every nice pricing & photos.

Reason I chose this product:

Good plant species for my fish.

Quality
One of two species that my Shebunkins don't even bother...
March 13th, 2022
Verified site experience
• Previous review

One of two species that my Shebunkins don't even bother with--seamless ordering and NO hyped-up products I'm not interested in. Thanks. Scott

Reason I chose this business:

Search location--I often don't choose from sites at the top of a search;-) And every nice pricing & photos.

Thumbnail of user angelaq195
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 27th, 2021
Verified purchase
• Updated review

Always been pleased with aquarium plants. Com and aside from buying in my local store I doubt I will ever use another online retailer. 10/10 every time

Reason I chose this business:

Returning customer

Value
Shipping
Quality
Always been pleased with aquarium plants. Com and aside...
January 17th, 2021
Verified site experience
• Previous review

Always been pleased with aquarium plants. Com and aside from buying in my local store I doubt I will ever use another online retailer. 10/10 every time

Reason I chose this business:

Returning customer

Thumbnail of user marthac991
California
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

Plants arrived in beautiful condition. Unfortunately, they did not survive cycling process. First time it's happened for me -- but I don't think it was influenced by quality of plants.

Reason I chose this business:

Fast delivery, good reviews

Reason I chose this product:

Previous experience with these plants

Quality
Thumbnail of user alano188
Florida
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

This was my first order. It's important to read and understand the company's shipping days. Products were received as advertised. Very helpful customer service on best method for planting in my pond.

Reason I chose this business:

Referred by wholesale distributor

Service
Quality
Thumbnail of user karene771
Nevada
1 review
0 helpful votes
  • Send Message
February 17th, 2021
Verified purchase
• Updated review

Received the plants in very good condition. Got them planted and they look great and are doing well. Very happy with this purchase. I will be back for future plant needs.

Reason I chose this business:

Good prices and good selection

Reason I chose this product:

The plants fit the decor I wanted

Value
Shipping
Quality
Website easy to navigate, prices good
February 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good prices and good selection

Thumbnail of user johnb7553
Georgia
1 review
0 helpful votes
  • Send Message
October 15th, 2021
Verified purchase

Arrived healthy and didn't even have any branches or stems broken. Love these plants every time. Think I am going to order an extra ice pack since it is so hot. It was almost out when it arrived.

Reason I chose this business:

Always have

Quality
Thumbnail of user adarak
Florida
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

I always order from here because I always get generous portions, and they ALWAYS arrive on time early in the morning which is fantastic. You do have to bleach dip your plants but that is EVERYWHERE unless stated tissue cultured

Reason I chose this business:

They always get everything right and on time

Reason I chose this product:

I have a shrimp tank to stock

Quality
Thumbnail of user steveh2924
Florida
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Order of plants arrived in prefect condition and very carefully package. AAA+ rating and will be ordering again soon now that I found a company I can fully trust to delivery healthy aquarium plants.

Quality
Thumbnail of user ciaraj21
Delaware
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

The size of the plants and portions were much larger than I expected, and it has filled up my tank plenty! In the time since I've gotten the hornwort they have grown very fast and very tall. My goldies love eating the frogbit, at first I thought I ordered too much but they really went to town on it and devoured most of it, they might be sick of it now because it seems they've left it alone.

I did get the tiniest of hitchhikers, I only saw it once but a super baby snail. I'm not sure it survived against the goodies but I really really hope so because I would love a free snail!

Don't forget, the hornwort sheds a bunch so frwquent vacuuming is important!

10/10 would buy again

Reason I chose this business:

The reviews were good!

Reason I chose this product:

I wanted beginner plants that were super low maintenance.

Quality
Thumbnail of user tylerc524
Texas
1 review
0 helpful votes
  • Send Message
October 11th, 2022
Verified purchase

Plants came in pretty good condition, but one had a snail on it and another was covered in duckweed that I have been scooping out of my tank for 2 days now.

Thumbnail of user scottya12
Texas
1 review
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Great looking plants. The roots were over grown in 2 inch netpot so removal without damage was impossible. They are looking yell and stressed after getting out of pots.

Thumbnail of user edwardm1241
South Carolina
1 review
0 helpful votes
  • Send Message
March 20th, 2022
Verified purchase

An online vendor that performs in a professional manner and delivers exactly what they describe. And quick delivery.
Healthy plants.
Thank you to the folks at API.
Ed Mickla

Thumbnail of user dupedc194
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

The plants were the only new addition to my aquarium the whole past year. After about ten days of adding them, I've found a bunch on snails and two worms on the plants.

Tip for consumers:
STAY AWAY FROM THIS GARBAGE

Service
Value
Shipping
Returns
Quality
Thumbnail of user williaml2724
Florida
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase
• Updated review

Overall good.
Would have liked to see the order processed a bit quicker. Also, the hornwort I ordered was dry, and several stems were brown and shedding needles.

Reason I chose this business:

Located in Tampa- close to home

Quality
No problems so far
May 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Located in Tampa- close to home

Thumbnail of user michaelt3971
Texas
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

I've been purchasing plants and ferts for over 8 years and I've never had a negative experience. Shipping to quick, quality of products is top-notch. Highly recommended.

Reason I chose this business:

Returning customer.

Reason I chose this product:

The new plant holder with fert pellets is a unique product that I haven't seen elsewhere. Works great.

Quality
Thumbnail of user ilenem24
Washington
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

The plants are lovely, I've ordered from you before and am again very pleased. They are so well packaged and arrive in perfect shape and ready to plant.

Reason I chose this business:

Returning customer.

Quality
Thumbnail of user garyl1334
Connecticut
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase
• Updated review

I wish you had a section for background plants and that you would have labeled the plants you sent instead of just wrapping them randomly in damp paper

Reason I chose this business:

Buy 2 get 3 sale

Reason I chose this product:

I wanted to try out some different plants

Quality
I only wish you had a section for background plants
March 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Buy 2 get 3 sale

Thumbnail of user sherryn185
Michigan
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

Plants where bigger than expected and packaged very well for shipping. Some leaf die off once placed in my aquarium but that is to be expected and completely normal in my experience.

Reason I chose this business:

Had the specific plants I want d for a better price than other sellers.

Reason I chose this product:

Plants where for a newly set up tank with barbs and danios.

Quality
Thumbnail of user davidd5236
Missouri
1 review
0 helpful votes
  • Send Message
June 29th, 2023

Aquarium shop is the greatest place to go they know a lot about fish and catfish and all kinds of other fish I would refer I would refer you to go to aquarium shop over these other pet stores

Service
Value
Shipping
Returns

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Considered the "go to" place for Aquarium Plants in the U.S.A.
They've been supplying quality aquatic plants & supplies for 20+ years!
"FRESH from FLORIDA"!
Reputed as "best in the business".

Business History

Got their start 23 years ago importing live aponogeton and nymphaea bulbs from Africa and supplying them to WalMart & Petco. They've evolved and have expand steadily every year. They actually ship from Florida which ensures the consumer receives the freshest plants in the industry.

Company Representative

Thumbnail of user randys276
Randy S.

How do I know I can trust these reviews about AquariumPlants.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AquariumPlants.com?