• AquariumPlants.com

AquariumPlants.com

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Overview

AquariumPlants.com has a rating of 4.2 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AquariumPlants.com most frequently mention good condition, customer service, and ice pack. AquariumPlants.com ranks 1st among Aquariums sites.

  • Service
    33
  • Value
    46
  • Shipping
    45
  • Quality
    195
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0

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Top Positive Review

“Fast shipping. Healthy plants. Happy snails”

Rebecca Q.
6/25/22

Received Thursday, delivered quickly. Fast affordable shipping. Packaged safely. Two Sioux hardy water lilies, six pack of the purple Japanese water irises and the six pack of yellow Louisiana Dixie water irises, a 10 pack of Vallisneria jungle, 6 yellow snow fringe, and the cute dozen olive snails. Everything in great condition! Looks absolutely beautiful! Can't wait for our pond to mature! I would have taken photos of the snails, but they have happily wondered away into the pond.We will definitely order again!

Top Critical Review

“A Disappointing Experience”

John Z.
6/16/22

The package from Aquarium Plants was received by the carrier late on June 21 and delivered to me at about 2:10 pm on June 23. I had it in the house and unpacked it within ten minutes of delivery. On their website, Aquarium Plants states that "Our Pond Plants are large mature plants." However, the plants I received were bundles of obviously fresh cuttings, held together with rubber bands and with no roots – far from the promised large mature plants. Additionally, the water mint (approximately half the value of the order) was a mess of rotten foliage that had expired long before I received the package and fit only for the compost pile. I immediately emailed the company with pictures documenting the condition of the plants and requesting a refund for the water mint. To date, I have not even received the courtesy of a reply. I am attempting to root the cuttings I received with some success.

Reviews (235)

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web site (29)
Thumbnail of user jimv239
New York
1 review
0 helpful votes
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May 18th, 2020

Never ever purchase from here. I ordered some items and after two weeks gave a call as nothing was ever sent and I was told I would be getting a call back. Another week later and no call back and then any of my calls never get answered. NEVER EVER PURCHASE FROM HERE! I will be taking further action now as I never received anything at all.

Thumbnail of user julianc194
New Jersey
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

I've ordered from AquariumPlants.com a few times over the last 5 years and I've always been happy with my purchase. The quality, pricing, and shipping has been top notch.

Reason I chose this business:

I've used it in the past

Reason I chose this product:

I wanted to try these specific plant species

Quality
Thumbnail of user richardp2432
Colorado
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

All of my mystery snails arrived alive and they actually sent me a extra mystery snail just in case. Upon arrival all snails where very healthy and good quality.

Quality
Thumbnail of user katep354
Texas
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Great shape, nice color. A little yellowing on the Anubis but I'll contribute that to submerse acclimating. It sucks waiting 3-4 days but that's because I'm impatient. They do a great job

Reason I chose this business:

I've used them before. They're close to my location, less travel time for plants.

Reason I chose this product:

I own Discus, I don't use imitation plants. Live plants are great for your aquarium fish. I do disinfect the plants with Protect X. Purchased a Myrtle Beach Discus. It will not kill snails but it does an awesome job with bacterias and fungi.

Quality
Thumbnail of user jacobg403
New Jersey
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Awesome plants, fast shipping, and clean plants. Absolutely no hitch-hikers and all very lively roots. Been planted for 2 weeks now and all plants have survived and are thriving without needing CO2.

Thumbnail of user jasone877
Michigan
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Great customer service. Plants were healthy and good size.
The only complaint was the jungle val was pretty small and not all of them were in great health.

Reason I chose this business:

Was looking for different plant suppliers

Reason I chose this product:

They were the most popular with our customers.

Quality
Thumbnail of user davidg2461
Massachusetts
1 review
1 helpful vote
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May 15th, 2020

Seemed like a great site. Ordering was simple enough. However when the plants arrived they were in poor shape. I tried contacting them but never received any response!

Thumbnail of user ronaldb1209
Virginia
1 review
0 helpful votes
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July 25th, 2022
Verified purchase
• Updated review

I ordered four bunches of hornwort 7/15 and received order 7/20. The order was a complete disaster. What should have been four bunches of healthy green plant was a few squishy strands falling apart.

I sent picture of foul plant to Aquarium Plants and also described the condition. Was told the plant was not damaged and to wash dead needles off.

Reason I chose this business:

Needed aquatic plants and saw Aquarium Plants on Goggle

Reason I chose this product:

Thought hornwort would be great esthetics and oxygenator for tank.

Service
Quality
Very easy to use
July 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Heard plants were healthy and you get a bunch

Thumbnail of user kevinm2303
California
2 reviews
0 helpful votes
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December 3rd, 2021
Verified purchase
• Updated review

I ENJOY SHOPPING HERE BECAUSE THERE IS NO MISREPRENTATIONS OF THE PRODUCTS THAT YOU ORDER I WILL CONTINUE TO ORDER FROM THIS SITE FOR MY 150GALLON TANK AND MY 75 GALLON TANK THUS FARE ALL THE PLANTS RECEIVED FROM THIS SITE HAS ENHANCED THE OVERALL APPEARANCE OF BOTH OF MY TANKS

Reason I chose this business:

I HAVE SHOPPED HERE BEFORE AND HAVE BEEN PLEASED WITH MY EXPERIENCE

Quality
Fast and easy checkout
November 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Heard about them from a friend

Thumbnail of user ambera659
Arkansas
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

This is my second time ordering from aquariumplants.com. I've been extremely pleased with the quality of plants and the fast shipping both times.

Reason I chose this business:

They have a huge variety of plants and excelent descriptions and care instructions.

Reason I chose this product:

I just knew they'd look great in my aquarium.

Quality
Thumbnail of user ryanb1346
Texas
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Plants arrived slightly warm but still fresh and crisp thanks to the recommended ice pack. Nice size and already throwing out new leaves

Reason I chose this business:

Prior customer

Quality
Thumbnail of user gregh984
Wisconsin
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Plants were great but there were 4 very tiny fish that came along with them and somehow managed to survive the trip.

Reason I chose this business:

It's what I found on line.

Reason I chose this product:

I lost a lot of my pond plants so I thought water poppies would quickly fill the void.

Quality
Thumbnail of user johns4987
Illinois
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

Among many different sources of plants I've ordered from, here had the very best health that I've seen so far

Thumbnail of user rolandc46
Massachusetts
3 reviews
1 helpful vote
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July 12th, 2023
Verified purchase

Excellent Amazon plant, bright green, leafy, large, and healthy. The order was perfect, even the black rocks were great.

Reason I chose this business:

I ordered from them before and was very pleased.

Quality
Thumbnail of user samv469
Indiana
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Lots of stuff was out of stock and shipping took much longer than expected, my moss was great, but the snails might be dead. Not sure yet.

Reason I chose this business:

Good reviews and prices

Quality
Thumbnail of user trentr50
Florida
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Products received as described in great condition and well packaged in a timely matter. I would definitely order again.

Reason I chose this business:

Seemed reputable.

Reason I chose this product:

They looked nice, duh! Lol

Quality
Thumbnail of user francesn240
Michigan
1 review
0 helpful votes
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February 16th, 2023
Verified purchase
• Updated review

The plants came in with no root system whatsoever just a lead weight and bunched together at the base

Reason I chose this product:

Decorations

Quality
Easy to use
February 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user terryk243
Florida
1 review
0 helpful votes
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November 15th, 2019
Verified purchase

I've been using this business for years. Never disappointed. Always great service and great staff. Their products are terrific!

Thumbnail of user johnl4265
Texas
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Plants arrived healthier than I imagined they would! More than satisfied with my decision to order from ya'll.

Reason I chose this business:

Recommended on a forum.

Quality
Thumbnail of user racheld1108
Texas
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

I wish the snail policy was featured more prominently. I haven't had snails in my tank and that was intentional, but I've got them now.

Reason I chose this business:

Best prices, I love the flat shipping rate, and I appreciated that y'all suggest ice packs (I got two).

Quality
Thumbnail of user louisa345
Florida
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

I found everything I wanted. Ordered on Sunday and received by Thursday. Plants were in perfect condition.

Reason I chose this business:

Shipping was too expensive on other sites. Since I am in Florida this place seemed reasonable to order from. I hope for beautiful plants.

Quality
Thumbnail of user carlas388
New York
3 reviews
0 helpful votes
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May 6th, 2023
Verified purchase
• Updated review

Good photo and descriptions
Wish marble sword and Madagascar lace were available.
Site quick response on pics

Reason I chose this business:

Past order
Like specials

Easy to navigate website
February 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Love the crypt selections and plant anchors

Thumbnail of user kristaj46
Illinois
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

The plant I received was much bigger than those I have ordered before from other companies. It was is good shape and I am very happy with my order.

Quality
Thumbnail of user chiac7
Minnesota
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

All the plants were in great condition. They've only been in the aquarium for a few days but they're looking healthy. Would recommend!

Quality
Thumbnail of user kenb916
Oregon
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

You won my order from your compeditor Joseph by having a website that worked. He offered overnight. You do not. Might want to think about that.

Reason I chose this business:

You won my order from your compeditor Joseph by having a website that worked. He offered overnight. You do not. Might want to think about that.

Service
Quality

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From the business

Considered the "go to" place for Aquarium Plants in the U.S.A.
They've been supplying quality aquatic plants & supplies for 20+ years!
"FRESH from FLORIDA"!
Reputed as "best in the business".

Business History

Got their start 23 years ago importing live aponogeton and nymphaea bulbs from Africa and supplying them to WalMart & Petco. They've evolved and have expand steadily every year. They actually ship from Florida which ensures the consumer receives the freshest plants in the industry.

Company Representative

Thumbnail of user randys276
Randy S.

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