Arangrant

I was quite concerned when our tickets were canceled. I anticipated a lengthy battle to obtain a refund. I contacted customer support, and the situation did not turn out to be as awful as I had feared. They performed a fantastic job aiding me in receiving my funds.

I enjoy their customer service since they are always nice and willing to help.
Morris was fast to answer and rescheduled my vacation.
If I have any future trip plans, I will definitely utilize them again.

I'm delighted I went with them since I was able to save $200. It's a significant improvement over what I was getting from other travel agencies. I'll book with them again if they have such fantastic deals in the future.

The worst third-party travel agent I've ever dealt with. Flight was cancelled on day of travel. When I asked for help, they were useless. I asked for a refund and I'm still fighting them to get my money back even though I purchased travel insurance through them. They are incompetent and untrustworthy. Do yourself a favor and don't give them your business.

This is my first attempt at writing a review of any type. All I can say is that making a reservation online is a simple process; simply follow the steps. Perhaps you might enlist the help of a professional, like as Wilson, who does this on a daily basis.
Wilson has been a pleasant booking experience for me.

Quinn's communication was excellent and I shopped around and they also had the best price. I'm in the middle of working with Quinn to revise my trip plan and I think he's got me covered... we'll see. Will update after my trip.

My wife and I recently purchased tickets for a trip in May with multiple stops. Robert did a excellent job helping plan our trip and was patient and helpful as we kept changing times and dates for each stop. I would recommend Robert G to all of my friends.

I had used Arangrant several times in the past without problems, but this last autumn, because of some problems, in an email of 10/08/22, they agreed to refund me approximately $600. This never happened and now, almost 4 months later, they ignore my inquiries and refuse to respond to my emails.!

I had an incredible booking experience with Harrison from Arangrant. His attention to detail, extensive knowledge, and personalized recommendations made my trip unforgettable. From flights to accommodations, every aspect was flawlessly arranged. Harrison's professionalism and friendly demeanor added an extra touch of warmth to the process. I highly recommend Arangrant Travel Services, especially with Harrison as your dedicated agent. Your dream vacation awaits!

Quinn was responsive and very helpful to find flights that were needed for us on a specific day with specific time windows. Discounts on pricing were very steep compared to what the price was showing through the carrier for business class seats.
This was our first time going through London Heathrow on the way home back to the US from Milan Italy. My only advice would be to allow more than 3 hours on a layover if possible, we have been out of Milan twice in the last 2 years and flights have been delayed both times, this time we missed our connection in Heathrow when the flight was an hour late out of Milan but that is not Quinn's fault. Just a suggestion for newer travelers like ourselves on flights connecting through Europe.

I had the most incredible booking experience with Harrison from Arangrant Travel Services. His exceptional attention to detail, prompt responses, and personalized recommendations made planning my trip a breeze. From flights to accommodations, everything was flawless. Harrison's professionalism and friendly demeanor made the process enjoyable. I highly recommend Arangrant Travel Services, especially with Harrison as your dedicated agent. Your dream vacation is just a click away!

Absolutely frustrating experience with Arangrant. Poor customer service, endless urequested travel calls, they will not stop calling, texting and emails for totally unrelated and unrequested travel.

Do not share your information with them.

Harrison is very helpful and always give me a favorable price of the air ticket. Once I found the ticket for international trip is too high, I reach him for help.

An update on my Arrogant travel agency. Bought two premium economy for total of $4800. When trying to change return dates 'the agency could not arrange flights' I had to buy new tickets! Cost, lost of $2400 return tickets and $2400 purchase of new tickets with another airline. When complainedto Arragant was offered a $50 travel voucher... the worst experience ever

Booked two Business Class flight roundtrip tickets from SFO to MNL, and they're not seated next to each other. I booked them as a couple (husband and wife). Is it too much to ask after spending $3,600 each ticket to book them next to each other? After checking in and going to the ticket counter, the airline couldn't switch seats either, so we spent the 13+ hours sitting apart, which is not ideal. Arangrant did nothing to help us after repeated contacts to their customer service.

Christopher worked with me and advised me of the best options for my travel requirements. He worked his magic and contacted me with even better options. I enjoyed his personality and Friendliness Big Thanks.

Even though I kept changing dates and locations, Alfie was patient and eager to assist me. He provided me with several alternatives and was quite helpful throughout the process. I would strongly suggest arangrant and plan to use them again in the future.

Before contacting Arangrant, I was convinced we could no longer afford to fly first class to Europe due to skyrocketing gas prices. One call to Arangrant and speaking to Hugo revealed that affordable business class flights to London and Paris still exist. In less than one hour, Hugo had found very affordable flights even going so far as to search for the best aircraft and seats available. Previously, I had wasted two weeks with our long time travel agent who could find nothing and lost lots of time on internet sites promising miracles but producing no flights without multiple layovers. If you are worried about the cost of European flights with the exorbitant gas prices - call Hugo at Arangrant and enjoy your travel.

What I have experienced has been absolutely the worst possible bait and switch by this company. They said I could have a credit for my cancelled flight with hefty processing and rebooking fees. I agreed so I could rebook. I found a ticket online listed with their agency with a similar price so I asked to rebook. They told me I could rebook at a much higher price. I asked why they were quoting so much more and I was told that the price I was seeing was only for new bookings. I couldn't have that rate. BAIT AND SWITCH!
Then I asked them to cancel my ticket and they could keep the money as I learned I had coverage and they are no longer even replying! They will not send me a cancellation letter. All I want is the $475 I paid for the processing fee to have a credit. They can keep the $4250 I do for th biz class ticket but they are even denying me this! Outrageous and defies belief.

I purchased thru Arangrant a United Premium Economy ticket for travel from SFO to Italy in June. I came down with COVID 7 days prior to the trip, I canceled directly with United and immediately notified Arangrant. Two months have passed, multiple emails, phone calls, and promises to get back to me "soon". I have yet to receive any status on a credit with United. Beware that the discount and professionalism during the purchase process will not extend to cancellations for premium or business class tickets. Unless you are certain that your plans will change, I would recommend avoiding Arangrant.

I will never ever book a flight with them. They collected money from me for two first class tickets to Europe. The airline canceled the flight and booked us two economy class tickets( bc they sold our first class seats the last minute, much more expensive). I asked for the refund, the difference between First and economy class. They never helped me and told me to contact the airline to get my money. After days and weeks of going back and forth, the airline sent $143/ ticket refund ( we all know that is not the difference between First class and economy class) TO AGANGRANT and not me. They kept the money for months and never told me about it until I found out. I also paid $700 something for insurance when I booked the trip but they said that doesn't work if the airline cancels. They are fraud and I will stay away from them! This was the second time I booked my trips with them. The first time everything was smooth with no problem. But if there is any problem your money will be wasted! I paid extra money to the agency to avoid any problems but I lost my money dealing with them

They modified the date and time of my flight without charging me any further fees. I was able to come home securely thanks to Russell and his team of travel agents.

I was able to book my flight promptly on their website, and my confirmation email arrived an hour later. I had a fantastic time with them and will definitely use them again for future travels.