Arangrant

They are helpful, knowledgeable, and responsive. I would definitely recommend them to anyone looking for a reliable and affordable flight agent.

When we need d adjustments or changes he gave us the best advice and helped us through everything. We would choose him for our next over seas trip.

Quinn was exceptional in finding the ideal flight arrangements for my trip to Spain. His patience and persistence was certainly appreciated!

Toni from arangrant took excellent care of us. He was fast and efficient. As always, a reliable and effective service.

I'm quite sure in their level of support. I did not expect much of them, yet everything turned out fine.

Booked a flight through AranGrant, Agent who helped made a mistake on one of the dates (outbound flight) after review Aran Grant stated that agent di dnot make a mistake and they reviewd the transcript. I have requested them to provide me with a copy of transcript but they refused. Then I had to wait weeks and after several agents failed to provide proper feedback I was finally told that I would need to pay extra to rebook entire flight for my dates. (I have checked other sites which had much lower costs for the same flight but I could not cancel with Aran Grant because flight is non refundable, of course) Overall I overpaid for my flight and received headache for about 3 weeks with changes and dealing with horrible support. Non of thei phone numbers work. DO NOT BOOK ANYTHING WITH THEM YOU WILL END UP PAYING MORE.

Read the Better Business Bureau (BBB) reviews about this company, which falsely states on its website its has an A+ rating. It does not! Aran Grant is owned by The Travel Outlet of Virginia, LLC and has a 1.23 out of 5 rating, and 329 BBB complaints in the last 3-years. That's over 100 complaints a year by unsatisfied and angry customers who actually took the time to complain to the BBB.
Aran Grant will easily take your money, but if the Airline you are booked on cancels/changes your flight, good luck getting Aran Grant to follow up to ensure your new flight is ticketed. I've been emailing, calling, spending hours on hold and on their chat. All I want is the e-tickets for flights I paid for months ago. All Aran Grant will do is send emails saying please be patient. SEVEN WEEKS! How much more patient do you want me to be? I still don't have a ticketed flight and because of Aran Grant, am worried we will miss other flights which could cost me more money.
DO NOT USE ARANGRANT! There are other airline consolidator companies that are much, much better and that really do care about their customers.

Quinn was amazing! Super fast, great communication - appreciated his help SO MUCH. Love the price he got me too!

Quinn was very helpful in helping our family book our trip to europe. He was polite and responsive. Thank you

Quinn made our travel experience seamless. BA cancelled our flights without notifying us but Quinn took care of it.

Best prices and ease of booking. Mr. Bradley was very understanding to my needs since I am disabled..

Quinn.X was great to work with and handled a complex booking with several changes with professionalism and with a great customer focus

Mr. Roger was excellent and thoughtful, though the time was tight. I really appreciate his service.
Sorry I couldn't upload my Ticket photo

In terms of flexibility, availability, and dedication, the support we've gotten from Arangrant was exceptional.

My booking reference number was A*******, 2 Business class return tickets from New Delhi to New York. Onward 23rd October and return 31st October.

At the time of check in at the airport on 23rd October, LOT Airline staff didn't honor the ticket and they told me that the ticket is suspended.

I talked with the Aran Grant customer representative from the airport and they told me there is a chargeback from my side (I NEVER APPLIED FOR CHARGE BACK) This was a completely false allegation.

Then I returned from the airport and stayed at the hotel for 3 days and was on the call with the Aran Grant representative all the time DAY AND NIGHT talked with so many people and also provided payment confirmation from my bank ( same attached) that there was no chargeback and payment was successful.

But I got no solution, due to the urgency of my trip I purchased instant business class tickets and there was no confirmation given to me for my refund. When I reached the US I received my refund.

Now I need compensation for wasting my 3 days, Hotel expenses, travelling expenses, differential amount I spent for purchasing instant tickets and everything. That was the mental torture which you guys gave me. I will never book my tickets with you guys.

TRAVIS OFFERD US INCREDIBLE DEALS!VERY PROFESIONAL AND FAST.VERY GOOD PRISES!
WE WILL RECOMEND HIS SERVICE TO ALL OUR FRIENDS IN NEED!
KEEP THE VGOOD WORK!

Terrible company! We booked two tickets from SFO to Entebbe on Turkish Air through Arangrant in March 2023. Our trip wasn't until November. Numerous flight time changes - i kept getting emails with update from Arangrant & Turkish Air. I thought all was fine until, two weeks before our flight, I called Turkish Air with a luggage question. They told me that our tickets weren't valid, since Arangrant hadn't updated our tickets with the last schedule change. We couldn't fly. Panicked, I called Arangrant. One of their agents messaged me back saying that the problem was fixed. I had a confirmation and ticket numbers. With this information I went to Turkish Air's website and tried to access our booking. Again, the booking came up as invalid. Turkish Air told me that while we had tickets, Arangrant hadn't attached them to our booking. Basically our tickets didn't have owners. We only had standby tickets. I was really upset, called Arangrant, who said they would have a supervisor get back to me. She did, saying that she spoke to turkish Air and that our booking would be reinstated. But apparently only one leg of a four leg flight was reinstated. The supervisor disappeared, answering neither phone calls or emails. Days went by - I was told repeatedly to wait 24 hours, they were working on it, etc. Then the DAY BEFORE our flight, we got a message from Arangrant that Turkish air refused to reinstate our tickets. We were going nowhere. We did get our tickets refunded by Arangrant (I did this by disupting the charge with my credit card company). But with 24 hours to go, I had to book NEW tickets, on another airline, which were insanely expensive at the last minute. Arangrant is blaming Turkish Air, saying they "refused" to reinstate the tickets. But how did the tickets get cancelled in the first place when we had confirmed reservations? It's because Arangrant screwed up, dragged us along for two weeks while they supposedly tried to fix it, our tickets got sold to someone else, and we were left with nothing. AWFUL EXPERIENCE

I have worked with Travis at Arangrant twice and I am completely satisfied with his service and knowledge
Thanks

AGGRAVATED THIEVES! AGGRAVATED LIARS IN THE AIRLINE INDUSTRY
On July 25,2022, I purchased business class tickets from ARANGRANT for my family (my wife and I plus our 2 kids) to travel home for my mother's funeral that was scheduled for October 2022. I purchased tickets from them for $*******.56 with a $20 tip with a scheduled flight for October 7,2022.
As part of the funeral preparations, I took an advanced trip home alone on August 20, purchasing tickets from the same merchant – ARANGRANT for 4,976.57. I was scheduled to return on August 27.
When I arrived at the airport on August 27 to fly back home from my advanced trip, I was notified that my ticket had been cancelled. I called ARANGRANT from whom I had purchased the tickets for an explanation. They could not provide any reasonable explanation, and I had to return home to resume work. I insisted on an explanation and was advised to purchase another ticket and return home, and then they will open the dispute. I purchased another ticket and flew back with Ethiopian airlines.
Meanwhile on that same date August 27 I advised ARAN GRANT to cancel my October 7 reservations and refund the purchase in full. Here is the text message I had with HENRY *******694) the agent who was charged with my file:

I later purchased a new set of tickets from the same merchant for my entire family to travel on October 5. We did travel on 10/5/2022.
To my greatest surprise they charged me for the October 7 flight which we did not take. They knew fully well that we had traveled 2 days earlier on October 5.
I reached out to Henry to inquire about my refund status. Here is the text message exchange:

In the lead up to the ticket purchase HENRY that the *******694) is his direct line. Today when I call someone else responds and tells me Henry is not on shift. Fellow travelers beware! This is purely and simply a bunch of thieves and liars who are out to get a hold of your credit card information to scam you.
NOBODY SHOULD BE APPROACHING THIS MERCHANT FOR ANY KIND OF TRAVEL RESERVATIONS. THEY HAVE PROVEN TO BE AGGAVATED THIEVES AND LIARS.