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Maple Leaf has a rating of 2.8 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Maple Leaf ranks 7th among Home Appliances sites.
Friendly and experienced service tech was very easy to deal with. Arrived on time as promised, completed repair of my dryer quickly. Would definitely recommend your company to friends family. Thank you!
We called this company for a stove repair. Firstly, the repairman seemed absolutely joyful that I needed a repair. He laughingly said "Oh oh, you're not going to be happy" in a sing-song happy voice. He then quoted me $1800 "but that includes labour," for one part, and $520 for another. He said "the estimate is good for one week." And THEN, this Maple Leaf guy has the GALL to put a tip function up on the screen for being at my house for less than 10 mins. SO, I called another repair company, and this company guy said that he does not know where Maple Leaf got those part prices. He said that the first part, the $1800 one, is worth only $400.00! And he said he will replace the $520 part for me for free. NEVER, EVER, EVER will I call Maple Leaf again. Buyer beware; do your homework before you pay anyone these days.
Our appliances began giving us trouble and we decided to explore the possibility to service them versus replace them. I called the Maple Leaf Appliance Repair and Ash came to provide an estimate. Ash was very knowledgeable and provided me with a quote to repair both the fridge and oven. He was also very honest and upfront by telling me it would be better to purchase a new oven. We didn't bother getting further quotes as the estimate were very reasonable and in line with what I expected. We decided to move forward with repairing the fridge and are glad we did. Ash repaired a leak as well as the water/ice maker. A strong recommend.
Thanks for my dryer repair! Repairman came the same day I called the company. He was COVID prepared with mask and gloves. He determined that thermostat needs to be replaced and he fixed it next day after part delivery. Highly recommended!
Thank you for the 5-stars! Hope to see you again soon!
I called Maple Leaf Appliance Repair on a Sunday regarding my dryer. It was no longer getting hot. The person on the phone was very professional and he explained the company's protocol in regards servicing, and he scheduled me for an appointment for the very next day! My appointment window was between 12-2 and I was told that the technician would call when they were on the way. Not only did they call first, but they were punctual, polite, personable and professional. The pricing is clear; No hidden charges, they had the part to fix the dryer, which meant I didn't have to wait for a part to be ordered, they took the time to wipe down the dryer and they cleaned up after they were done. They even offered me tips on how to maintain the dryer in the future. I am definitely pleased with my experience.
Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
I called on Monday to set up an appointment to fix a broken dryer. The person on the phone was friendly and to my surprise they were able to get me scheduled in for a Wednesday. They said I would get a call on Tuesday to confirm the time of the appointment. Tuesday passes with no phone call. I can Wednesday morning to confirm my appointment. The person stated they were not sure why I didn't get a call, but I had an appointment between 10 am and 1 pm. No phone call from Maple Leaf Appliance Repair during that time. I call out 1:15 pm. The person said they wrote my phone number down wrong. However, Maple Leaf Appliance Repair did squeeze me in at the end of the day and fixed the dryer. Thank you!
We are happy to hear you had a positive experience at Maple Leaf Appliance Repair! We value your input.
My stove was not working and Esther from Maple Leaf Appliance Repair came very quickly and fixed it no problem. Price was very fair and service was great. Esther was friendly, professional, and very knowledgeable. Given the current COVID situation he came prepared with mask and gloves. If you need something fixed, but were concerned in today's environment don't worry!
We are so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. Thanks for placing your trust in us and your willingness to share. Best, Maple Leaf Appliance Repair
My dishwasher was refusing to drain. The repair person came out quickly and was really honest about whether the repair would even be worth the cost. He kept me updated on the status of the part, and was additionally wonderful with my 3 year old daughter who desperately wants to be a repair person when she grows up. After the repair when I noticed a problem and called, he told me how to fix it myself. I really couldn't be happier.
Thank you so much for this great 5-star review. We really appreciate your input and helping to share the word about Maple Leaf Appliance Repair.
We had an issue with the dishwasher and already asked a plumber to fix it but he couldn't. However, A repair technician fixed it properly with proper equipment easily. He also offered to check our microwave which was not working for a while, and he found the issue and helped us to find a same one with a very good price. The gentlemen was really helpful and knowledgeable person. We strongly recommend this company.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
I couldn't ask for better or more efficient service! After a couple days of my washer making an extra noise, I called Maple Leaf Appliance Repair. Yuriy and his partner were at my house within 90 minutes. They thoroughly check the machine, removed 2 nickels that had been trapped in the workings, tightened some loose parts and the banging noise is gone. Yuriy also educated me on washing machines, which will be helpful the next time I need to purchase one.
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Maple Leaf Appliance Repair
I don't usually leave reviews on internet but Celvin deserves the good words. Thanks alot for your service. I have already recommended you to few of my friends. They'd be calling for their oven maintenance.
The review is long over due, these guys are super knowledgeable. I had them come to my mother's house to check her Samsung refrigerator that was leaking water. They opened it and realized the freezer was over freezing and caused some blockage. What I loved about these guys is that they explained what caused the problem and how to fix it
Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Eli can bring your dead appliance to life. My refrigerator was making weird noises, I was convinced that it was done for good. But thanks to maple leaf and their skilled tea. My refrigerator is as good as new.
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best Wishes, Maple Leaf Appliance Repair team.
I had a leak in my dishwasher. I called Maple Leaf Appliance Repair and the repairman, Yuriy, came and fixed the problem right away. He stayed and ran the machine multiple times to ensure the leak had stopped. He did an excellent job! He was professional, friendly and I felt very comfortable with him. I will definitely call him again if needed and definitely recommend him to all my friends and family!
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Excellent and efficient service. It was a pleasure working with them. I would reccommend their services in the future, especially for dishwasher repair. The price charged was also fair and posts came with a warranty.
Products used:
dishwasher repair
Thank you for the 5-stars! Hope to see you again soon!
I called Maple Leaf Appliance Repair yesterday regarding a problem with my fridge (too warm). The phone was answered immediately and the person started to look for available repair person. Yuriy was at my apt by 2:30pm. He was very professional and explained quickly and efficiently what was causing the problem. I will definitely use their service again.
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Maple Leaf Appliance Repair
My washer stopped working. Every company I called for repair gave a really highly quote. Thankfully, maple leaf did the job efficiently and within my budget.
They helped with all my kitchen appliances in the new house. I am super happy and satisfied with their service. Will be calling them again for maintenance soon.
Thanks for leaving us such a wonderful review. We are glad that you enjoyed our services, our dedicated staff will be pleased to learn of your positive feedback. Thank you, once again, for your kind words.
Sunny was highly professional and kind with his speedy services. He walks us through the whole process how my fridge broke down and how I can keep it good for a long time.
Eli is the one Maple leaf sent when I called them about my broken fridge. Highly professional, knowledgeable and skilled team, I must say. Recommended.
My new refrigerator was installed by Maple Leaf. Taylor arrived within an hour of making the appointment, and he got the job done quickly. It was a good experience.
Finding the right repairing people can be hard when there are so many of them. You dont know who to trust. But believe me, Peter from maple leaf is the best you can ask for.
The yearly maintenance of my kitchen appliances is something I trust no one else with. Sasha and Peter are always my first choice. They do the best job.
This is the third time I used their services for my kitchen appliances' maintenance and just like always, I am highly satisfied and happy with them. Great job.
John came to look into my broken stove. To be honest I had no idea if this is gonna work but to my surprise, he was extremely knowledgeable and did the job in no time. Keep it up.
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best Wishes, Maple Leaf Appliance Repair team.
My dryer broke and I had no idea what to do. Sunny from maple leaf was God sent. He literally came within 30 mins of my call and fixed the dryer. Thank's
We're happy to see that you had a 5-Star experience at Maple Leaf Appliance Repair. Thanks for sharing.
Absolutely horrible company. Showed up on a same day request to look at a fridge. The only good thing there. Charges $150 for a service call, fine, no issue there, paid on the spot. Service tech was supposed to send over a quote his findings in an email after the service call. Never once received an email, aside from the invoice, in regards to any of the work we needed to have done for the repair. Called multiple times trying to chase them down to tell me what parts were required, when they would have them in and be able to come complete the work. Over the next 4-5 weeks I had to call 4 times, spoke to the same lady each time and all I got was she would contact the service tech, she would contact the owner and call me back. Never once did I get any sort of message back. They wanted $400 up front before they would even put the part on order, which was on the 5th call I had initiated that I was told that. You really think me having to chase you for 5 weeks after your service call, that I would pay you up front for a part that likely costs less than $100? Not that I would know since you came for the service call, took my money, and never follow up again. Absolute JOKE of a company. All they do is take your service call fee and disappear. Do yourself a favor and find someone actually willing to do the work. Horrible, absolutely HORRIBLE.
Tip for consumers:
Absolutely horrible company. Stay away, far away, they shouldn't even be in business.
Products used:
No Products used for this $#*!E company
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We repair all brands of household appliances in greater Vancouver. With over 15 years of combined experience. Call us now!
"Since 2015 Maple Leaf Appliance Repair has delivered high quality appliance repair and maintenance services across Alberta and BC. Our repair technicians specialize in repairing all makes and models of residential and commercial appliances including dishwashers, refrigerators, ovens, stoves, ranges, washers and dryers."
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best Wishes, Maple Leaf Appliance Repair team.