• Maple Leaf

Maple Leaf

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Overview

Maple Leaf has a rating of 2.8 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Maple Leaf ranks 7th among Home Appliances sites.

  • Service
    74
  • Value
    73
  • Shipping
    68
  • Returns
    69
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
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1
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How would you rate Maple Leaf?
Top Positive Review

“Dryer Repair”

Marry J.
3/10/21

Friendly and experienced service tech was very easy to deal with. Arrived on time as promised, completed repair of my dryer quickly. Would definitely recommend your company to friends family. Thank you!

Top Critical Review

“Buyer Beware is All I Can Say”

Melanie A.
3/6/24

We called this company for a stove repair. Firstly, the repairman seemed absolutely joyful that I needed a repair. He laughingly said "Oh oh, you're not going to be happy" in a sing-song happy voice. He then quoted me $1800 "but that includes labour," for one part, and $520 for another. He said "the estimate is good for one week." And THEN, this Maple Leaf guy has the GALL to put a tip function up on the screen for being at my house for less than 10 mins. SO, I called another repair company, and this company guy said that he does not know where Maple Leaf got those part prices. He said that the first part, the $1800 one, is worth only $400.00! And he said he will replace the $520 part for me for free. NEVER, EVER, EVER will I call Maple Leaf again. Buyer beware; do your homework before you pay anyone these days.

Reviews (85)

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maple leaf (38)
Thumbnail of user stephenv471
Canada
1 review
0 helpful votes
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May 16th, 2022

I am a happy customer who is satisfied with maple leafs quick services. They dont rip you off and make false promises. And most of all, they know their way around appliances.

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Thumbnail of user jonhr1
Canada
1 review
0 helpful votes
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April 21st, 2022

Thankyou Gino for your highly professional services. I am so so grateful for coming over on such short notice and fixing my stove on the first visit. Great work.

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Thumbnail of user susang3176
Canada
1 review
0 helpful votes
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December 2nd, 2022

Peter was very professional, polite, and came right on time. He explained everything about what was wrong and how I could keep my washer as good as new for a long time. He wore his mask throughout.

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Thumbnail of user kemph4
Canada
1 review
0 helpful votes
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July 16th, 2022

John knows his way around the washer. He figured out immediately that the filters needed to be changed and luckily he had them with him. So the job was done the same day.

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Thumbnail of user perezb6
Canada
1 review
0 helpful votes
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June 22nd, 2022

Alex is out of this world. The way he fixed my refrigerator, I was completely surprised. I thought it will take atleast a couple of hours but he managed within an hour. AMAZING

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Thumbnail of user markm4467
Canada
1 review
0 helpful votes
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July 27th, 2022

I am satisfied with Taylor's services regarding my broken dryer. It vibrated alot so I called them asked to send someone immediately. Taylor was here within an hour and fix my dryer.

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Thumbnail of user cookb2
Canada
1 review
0 helpful votes
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April 27th, 2022

If you want to get your dryer fixed without any hassle and without having to spend unnecessarily large amounts, Eli from maple leaf will do that for you.

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Thumbnail of user darrenb603
Canada
1 review
0 helpful votes
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April 5th, 2022

I will be calling Alex again for my annual kitchen appliance maintenance. It's a tradition in my house and I have been using their services for a long time. They never disappoint.

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Thumbnail of user johnnyk17
Canada
1 review
4 helpful votes
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August 1st, 2017

Guy from this company cancelled the service appt last minute, and said they do not have anybody that can fix a fridge.

Simply asked us to call someone to fix the problem, and then hang up!

Thumbnail of user waltons23
Canada
1 review
0 helpful votes
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July 18th, 2022

My husband does the handiwork most of the times but I dodn't want to take risk with my new microwave installation. So I called maple leaf. For them, it was a piece of cake. Job done in a great way.

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Thumbnail of user phillipk17
Canada
2 reviews
8 helpful votes
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December 7th, 2016

My refrigerator stopped working and contacted a company called "Maple Leaf appliance Repair " on September 30th. The repair company is based out of Coquitlam BC.

I described the situation, where, the company stated they would call the next day to confirm their attendance. The following evening, a repairman showed up at my home, unannounced in association with Maple leaf repair, but described himself as an A-repair technician. By then, I had already had another company assess the mechanical malfunction of my fridge.

As I attempted to cancel the unconfirmed appointment, the repair technician insisted I make payment to him for $105.00, as he had to attend the house call. He was very indignant that I pay this money to him, stating "I was legally obligated because I had not cancelled".

Uncertain about what my obligations for payment to the technician were in this situation, I instead attempted to diffuse the matter by obtaining a second opinion about the mechanical failure of my refrigerator. My decision to do this would prove to be a waste of money.

Unlike the previous technician that morning, the technician for "A-repair" was clearly not equipped to diagnose the compressor and or a refrigerant problem. He had no tools, or even measuring devices to rate the pressure of my refrigerant level.

After I described the symptoms of my refrigerator failure, the technician recommended I purchase a new fridge.

I paid $105.00 for this experience, and feel like a fool; I believe this business practice to be extremely corrupt.

Thumbnail of user beasleyd
Canada
1 review
0 helpful votes
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July 11th, 2022

One of my friends told me about maple leaf. She was literally bragging about their servies. So I called them for cleaning and maintenance of my kitchen appliances. Now I know why. They are amazing.

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Thumbnail of user cooleyo1
Canada
1 review
0 helpful votes
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July 1st, 2022

Celvin had all the right tools and spare parts that were required to fix my dishwasher. My kitchen was a mess because of the leakage. But it got fix within a day. Great service.

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Thumbnail of user rinam48
Canada
1 review
0 helpful votes
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November 13th, 2022

I can't trust anyone but maple leaf with my precious kitchen appliances. They recently fixed my stove and oven. I am highly satisfied with their services.

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Thumbnail of user estherc195
Canada
1 review
0 helpful votes
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March 26th, 2022

I was reluctant to try a new company but taking a chance with maple leaf turned out to be an extremely pleasant experience. Yuriy was great. Knowledgeable and skilled.

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

We are happy to hear you had a positive experience at Maple Leaf Appliance Repair! We value your input.

Thumbnail of user nickb785
Canada
1 review
0 helpful votes
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September 21st, 2021

Murat came out to repair my dryer since it was not heating and was able to take care of the issue in one visit. Did a good job and getting the job done.

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

We're happy you had a great experience with us! Thanks for your trust, we're thankful for amazing customers like you. Maple Leaf Team.

Thumbnail of user lm184
Canada
1 review
3 helpful votes
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June 23rd, 2018

This is not a reputable company. They overcharge and are dishonest.
Coned a tenant to spend hundreds of dollars on an old stove worth nothing. Insisted he pay half before work was done even though he knew tenant did not have authority to commit to work but promised he could get a refund if not approved by landlord. Took half the money and was to return shortly as he had to pick up part at shop. Called later to say no part in stock so would have to order and wait. When we tried to cancel, they would not give back money paid in advance and said no cancellation and no refund.
Tried to claim that if they didnt have to order part they would not have required funds upfront. This was a lie as deposit was required before they knew they would have to order part. Owner was rude and as far as customer service or satisfaction, could care less about customer. Even though I was willing to pay service call, they refused to refund the money they took from the tenant. This was dishonest and unethical. Stay away!

Thumbnail of user tapiad1
Canada
1 review
0 helpful votes
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May 5th, 2022

I can't thank Beni enough for the super sturdy and reliable fix of my washer and dryer. I was shocked at the speed of services and high professionalism.

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Thumbnail of user dashc6
Canada
1 review
0 helpful votes
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November 26th, 2022

I was very pleased with their services. Murat came the same day and he was very pleasant, polite and clean.I wholeheartedly recommend their services to everyone.

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Thumbnail of user harringtonr7
Canada
1 review
0 helpful votes
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July 25th, 2022

Sunny told me everything about the dishwashers. How to maintain them, how to keep them good for a long time, how to clean them frequently. Such a great professional.

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Thumbnail of user tomf876
Canada
1 review
0 helpful votes
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March 10th, 2022

I was surprised by the speed and efficiency of maple leaf technicians. They fixed my stove in literally just a one hour. Mind blowing.
Thank you again

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Thumbnail of user willv108
Canada
1 review
0 helpful votes
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August 21st, 2022

Online booking was incredibly easy on their website. The handyman arrived so quickly with all his tools and fixed my oven in no time. Highly recommended.

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Thumbnail of user walterv258
Canada
1 review
0 helpful votes
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April 15th, 2022

Alex is a magician. My broken washing machine was fixed within an hour and I can't help but leave a great review here. So impressive.

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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Thumbnail of user gregoryh937
Canada
1 review
0 helpful votes
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May 26th, 2022

Murat was very friendly. Very professional and wore his mask at all times. No complaints from my side. I am super satisfied with your services.

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Thumbnail of user walterw444
Canada
1 review
0 helpful votes
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October 4th, 2022

Our dishwasher started leaking, so I called Maple Leaf. The handyman fixed the problem within an hour of my call. Great job guys.

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From the business

We repair all brands of household appliances in greater Vancouver. With over 15 years of combined experience. Call us now!

Business History

"Since 2015 Maple Leaf Appliance Repair has delivered high quality appliance repair and maintenance services across Alberta and BC. Our repair technicians specialize in repairing all makes and models of residential and commercial appliances including dishwashers, refrigerators, ovens, stoves, ranges, washers and dryers."

Company Representative

Thumbnail of user vladislavb21
Vlad B.

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