- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Argos has a rating of 1.4 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Argos most frequently mention customer service, consumer rights, and order number problems. Argos ranks 976th among Electronics sites.
A very reliable site where you can reserve items to pick up at an argos store or have delivered. Argos have a huge amount of products and almost all offer good value for money. Argos has over 20,000 products in many different sections. The only downside - you might find the odd item which is expensive.
I made the mistake of ordering a tv from argos online. When it didn't arrive I queried it. I spoke to 3 different people the one on the phone couldn't use a computer. I contacted them through instant chat only to be told conflicting answers. I'm. Shocked at the level of dumbness displayed. Argos are quick at grabbing your money but unable to fix anything when they make a mistake it's unlikely I will see my money again. There nothing more than thieves they steal your money and there's nothing you can do to get your money back and they don't provide the items why are they still allowed to operate
Like everyone else I buy electricals and toys every now and again. I feel I can always rely on Argos.
Back in March I placed an order for a printer and it arrived on the day it was due. From the start the printer has been nothing but trouble with terrible quality streaky, patchy and washed out prints. Then after a handful of unusable prints it says "Low on ink" so i just presumed it must be faulty as my Sister has the exact same printer and says how brilliant it is.
I have VERY bad anxiety so i never use the phone and always prefer to email. There is NO contact email address on the Argos website which seems ludicrous to me in this day and age. But with some searching i managed to find an email address so i contact them there.
I get a reply saying before they can look into my order they need me to confirm my full address to which i reply straight away. Then exactly 30 days later they finally reply and tell me to get in touch with the manufacturer of the printer. I find it convenient that they reply exactly 30 days later so that i fall outside of their 30 day return window.
As i say i have VERY bad anxiety and never use the phone so to have to contact another company is just too much for me. I haven't even left my house for 20 years so that gives you an idea of how serious my "Issues" are.
So i am now stuck with a printer that does not function properly. The printer was packed up into the original packaging and put in our spare room shortly after it arrived as it is not fit for purpose.
I have since emailed Argos countless times and have not had one reply. And looking at all their other reviews it seems i am not the only person to have been ripped off by them. It's bad enough for people who don't have any issues to lose their money but for people with Mental Health issues like myself it makes things So much harder! It seems Argos do not care about that as long as they have your money they do not give a damn about what happens to your item.
How can a HUGE company like Argos be allowed to send customers faulty products and then simply do nothing about it when the customer informs them?
I know that it is a very difficult time that we are all living in right now but i placed my order back in March. If Argos could arrange a collection i do not mind at all. All i want it my money back.
And obviously i will NEVER be shopping with Argos ever again. They could take a tip from Amazon as their returns process is simple and hassle free.
Gain trust and grow your business with customer reviews.
Get what you want today with Fast Track same day delivery only £3.95,7 days a week or faster in-store collection for free
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
