Argos

Ordered washing machine never came no use ringing customer service worse than useless outsourced n don't care less had to go to store in sellyoak wer I paid n got nower awful attitude from manager Eliza rude incompetent asked for refund but won't b in account for ages had to lend money from family n got from Curries nx day delivery.wud never ever use Argos again n Wil warn friends n family about this terrible company

I would not recommend using this company.
The customer service is abysmal and the deliveries are non existent.
I placed an order for a fitbit sense2 for it to be delivered to my nearest sainsburys for collection. It never arrived. I gave it 7 days to arrive and they didnt email any apology of it running late or it being lost or anything. Anyway I decide to call Argos and got their call centre in India where I was messed around and I got put through to a manager who promised me a refund also a gift card for 50 quid etc. He promised to email me all this in 24 hours...never materialised. So I called 2 days later and asked to be put through to a manager and was told to keep waiting for my order. I insisted on a manager and they hung up on me. I tried to cancel through them and they wont allow it. SO im having to go through my bank to recover my refund instead.
Steer well clear of Argos.

Apparently couldn't get van down the street to deliver washer so delivery man called and I couldn't hear a word he was saying and he just hung up on me. Had to call Argos support twice today to get answers because wasn't informed of everything and turns out it's not even being delivered today! Completely unclear. Sort your phone lines and clarity out!
We will NOT be ordering from Argos again until this is sorted. I did not get an apology or anything and Argos customer support was a headache to navigate and the phone operators were not helpful or nice.

I asked.argos to collect a faulty Toshiba television that smelt of burning l was met with sarcasm by a customer representative who said ow I'm scared...I'm shaking in my boots.when l said l would use the faulty television and blame them if it caught fire.they refused me a refund they insisted I had to have an exchange.faulty items under law are supposed to be refunded especially dangerous ones.
L had been trying to ring them for a week Argos are unhelpful I'm a pensioner whose father fought for these horrible ignorant people to make sure they were safe...I'm disgusted by this abhorrent behaviour

I've never had so bad experience with a shop before. I've spent endless hours the past week on the phone. Everything they arrange is wrong (delivery, collection, replacement) and I have to call them back every day to ask them to do it again. Started with a missing/damaged box and 5 days later I have 3 huge boxes, no refund and no collection arranged. There are no words to describe how bad my experience has been with Argos.

On top of that I paid with Nectar points and I can't be refunded in anything but an Argos voucher. So I'm forced to shop with them again to use it!

Bought a Bush TV last May. Had to return it in January as no internet connection and sound crackling. Was away for exactly a month. Today the picture disappeared and there was a thin purple line down the screen. Argos insist it must be sent for repair again. I have no confidence in either the TV or the repairs and would like a refund but they insist it must be sent for repair again as it's a different fault. Ten month old TV away for repair twice. Not happy.

I'm actually on the line waiting for them to answer. 3 weeks later haven't heard about my order. Of course i called before but they kept saying that they have no info and that the "supplier" will contact me, strange thing that when you pay, you pay to argos...
Anyway, I understand now the bad reviews and those who gave 5 stars are completely lucky they've got their order.
I advise you to go always for collection (where rarely are problems), if you looking for an item to be delivered... look somewhere else... I wish I knew.

Don't bother chatting with the unprofessional staff... you'll just waste your time, oh, if you think you'll call them, think twice, I'm still on the line 40 min later and keep ringing...

Argos, pls don't reply to my review, don't even bother. Rather then reply reviews, answer the people's

Chromebook broke down within one year warranty period in December 2022. I took it to Argos Keighley where it was bought.

Now three months is passed. The laptop cannot be found. I have a paper receipt from Argos, showing that it was left for service at Keighley Argos.

When the staff could not find it, they asked: "Are you sure it was left to service here at Keighley?" I just pointed the computer printout from themselves saying "KEIGHLEY". What was the response "Yeah but no but...I dont know". Reminded me of Vicky Pollard.

On top, they claimed that the charger did not have a year warranty so it seems that they are selling grey imports, as all legally imported laptops have a genuine UK charger - which do have a warranty.

Just absolutely substandard performance from Argos. My advise: never buy anything electrical from them.

A very reliable site where you can reserve items to pick up at an argos store or have delivered.
Argos have a huge amount of products and almost all offer good value for money.
Argos has over 20,000 products in many different sections.
The only downside - you might find the odd item which is expensive.

I asked Sarah Little to delete all my details, she refused! Is this Not Identity Theft? I have had many things from Argos, Cooker lasted just over 12 months [waist of time] one of the rings gave up the ghost after a very short time. Now it seems to take for ever for the rest of the rings to heat up. If you buy any jewellery, It may be a very good idea to look at it first. I have bought many things for the wives birthdays & so on only to see her disappointed face when she opens the box. Clasps very week, items very small [in the catalog they look great. Most worrying is Argos as all your most personal details your address, your date of birth & so on. All this information can be sold on to create credit fraud. The Fraud in this country is getting worse by the Day, be careful you are not one of them. They refused to take my D. O. B. From my details, is this not Identity Theft?

I have tried ordering goods via Argos on several occasions over the past 12 months. The website offers options to purchase goods but when selected you are informed they are not in stock or cannot be delivered or collected. What is the point? I shall avoid using them again and will revert to Amazon!

I would give 0 * if that was an option! I placed an order for a dishwasher, a month ago they took the money,delivery date set.my husband took a day off work. Mid morning they text to say because of a technical fault the order had been cancelled. I mean angry is not the word. Customer service and online chat next to useless. And the money won't be credited back to our account for at least 5 days! Absolutely won't be buying from Argos/sainsbury again.

Spoke to Gillian from complaints regarding a bush dishwasher ordered from Argos in November I have been waiting since then to receive the parts to attach the dishwasher. She rudely told me the appliance doesn't come with the parts and this has been confirmed by her manager Mike from the resolutions team. On the Argos website it clearly states it comes with this part. She refused to discuss it and terminated m chat. Breach of contract and an utter disgrace to Argos allowing their staff and management to lie and dismiss customers who have entered into a contract with them and taken their money from them without despatching the items included in the sale

Wanted to buy a new smoke alarm and went online, found one and put all my payment details in and pressed ‘pay now' and a message came up saying there was a problem. However, they still took my money! The same thing happened to me in September and it took ages to get a refund. Argos customer service is so bad and I'm not sure I can trust them anymore. Ended up buying from Amazon.

Terrible attitude and aggressive manner shown from the manager in the Argos Oban store. Her after care to customers is dreadful. We had a bad experience from her today when returning a defective item which is still under guarantee. We were told categorically we cannot have this replaced but to send the defective item (we bought in good faith) to be repaired now having to wait for two weeks! She also didn't provide us with any receipt paperwork for this return, we had to go back to ask for this… how amateur! Beware folks buying from this store. Zero stars

Online ordering is a mess. Shop staff disinterested. Goods do not arrive when they should and returning often faulty goods has become a nightmare for customers. Goods lost, delivery drivers do not arrive, delivery companies constantly lying and giving fake reasons for not turning up ( lost paperwork, system down, driver shortages, package lost in system etc) we have heard them all. Such a load of liars. Does Boris Johnson run the delivery side of this outfit?

Order number *******421
Be careful ordering Jewelry
Bought a Necklace (as a Christmas gift for my daughter) which was pictured in a posh Jewelry case. In the description, it said comes with the case. It came in a cheap tacky bag. I started a chatbox, and the agent told me that was only subject to availability - (which was not in the description). I was told it would have to be returned to a store that is miles away, and I have now got to make time for + pay for train fares. There was no option of courier barcode-like some very good online places do Just awful. We have 2 other necklaces coming, and now I fear they won't be in boxes either. Isn't this misleading advertising? The Agent said, for complaints, I need to post, but it's all-time and money, and I probably won't end up complaining or spending a morning traveling to take them back. Very cold, seemingly uncaring, customer service too.
The photos of the advertised product and received product are below

Just dont ever buy anything online for delivery. I spent 3 days waiting in for a fridge to come that never turned up. When it doesnt turn up you just have to wait and hope that someone calls you to arrange another date. Customer service can do nothing to arrange the delivery they are totally pointless. I would avoid at all costs

Ordered several Tu items of footwear for my three-year old through Argos click and collect at Sainsbury. I had to return a few of these back to Argos via the same store. My refund never arrived. I had to spend close to one hour on the live chat to attempt to get back the money rightfully owed to me. And even then when the refund eventually came through it was short of £12. I then had to attempt live chat again, which because of the appalling system just kept getting rejected. I persisted and one hour later I have been told I will get my owing £12 – time is to tell on that. At no point was there an apology for the inconvenience. If you don't mind wasting hours of your life trying to claim back refunds, then go ahead and shop with this store. I certainly won't shop with them again

Wont take tablet back which all other retailer do take back. Telephonic customer care said its on store desecration to decide if they take it back. Asked me to try different Argos stores.
Should have ordered on amazon who provide free return.
Consumer rights are not respected at Argos..

Appalled at the level of customer service at Argos Oban store. I purchased a new vacuum yesterday which is obviously faulty. Took it back today however the staff and management were very dismissive and refused to refund or replace. I would not recommend Argos and will not be returning

I ordered a t shirt online and paid for it then went to collect it. I was only in the sunderland high street store five minutes at the most the service was friendly, professional and very speedy well done

Argos.co.uk is a wonderful website which will always helps you to give the items which have orderd, and it particularly gives all types of products which almost all offer mainly good value for money in all aspects. They will deliver the products on right time.