Armor-X

I bought several items from this company. The product looked strong and rugged. However with one month's use one of the components broke while taking if out of the holder. I contacted them and sent them a picture of it. They said that it wasn't covered under the warranty.

DO NOT BUY FROM THIS COMPANY, HORRIBLE.

I ordered several items from Armor-X. After two weeks of waiting and no confirmation of shipping (the money were withdrawn from my account upon placing the order), I contacted their support. A month of waiting, 10 emails and messages - no responses.
Finally, I discovered that they are an aspiring Instagram star rather than a business, so I contacted them on Instagram. They promptly deleted my negative comment, and finally I had a pleasure of their support telling me that because the product is new (the case for Samsung tablet, which was released a year ago), it will be in stock only next Thursday. Next Thursday, I contacted them, and they told me that the product is new, and it will be in stock next Thursday. Next Thursday, I contacted them again, and they told me that the product will ship eventually, but they don't know when. So I requested my order to be cancelled. After a bit of back-and-forth and threats of labeling them as scam with payment processing companies, they refunded my purchase. 8 weeks wasted.
Avoid them - it is a terrible scammy business that charges you money for the products they cannot ship.

This product is rubbish. Does not work with my samsung s7+. And because of the shipping and return policy, i've just wasted a good deal of money

Purchaged new iphone 11 guard for my I phone11. It got broke which fell from 3 feet. Purchaged it just 20days befor in 09-06-2020. No standard. It got broke

Note 10 plus double sided case. Garbage. Low quality. Warranty only 48 hours because they know what kind of garbage they are selling

I ordered an HX series case for my Samsung. The "new" HX series is a full body case. The website has photos and a description showing this.

The company sent a number of gadgets I didn't order and the wrong case. When I asked customer service, they told me the HX case was not a full body case. I sent a copy of my invoice, the website description and photo. I received a second reply claiming the HX case was not a full body case.

I sent a third email and a message from the website. No one has responded. The case, a charger + $20 shipping was $65.

You can get a much better case for $65. The attachments are cheap plastic and hard to switch. For instance, if the magnet is in, you have to remove it to put the kickstand on. If the kickstand is on, you have to remove it to put the belt clip on. The case is cheap, doesn't protect the screen or the camera and I wouldn't trust it on the handle bars of my cruiser, let alone a gravel bike.

Put that $20 S/H toward a better case... like Otterbein.

I purchased what was advertised as a rugged case. This case came with a built in clip and seemed perfect as it was shown in use while biking and hiking.

When the case arrived it was nothing like the site advertised. It was cheaply made, thin flimsy plastic. Two fingers easily ends the case in half... tell me what that is protecting. The clip was also quite cheep and simply glued on to the case, the hole for the camera not even the correct size.

I contacted the seller for a refund as the item was not as described. I was given an address and told when I provided a tracking number they would issue a refund. After going to the post office I discovers it would cost mote than the cost of the item to return it, $45 CDN in fact.
I opened a dispute with PayPal and lost because I didn't accept a partial refund. I have photos of this item but nothing was considered by PayPal as they determined it was buyers remorse however if the item had been accurately described there would have been no purchase. As recommended by PayPal I contacted the seller again to try to get a refund. I was emailed back by someone named Jenni asking if I would accept half the amount refunded. I agreed in order to recover at least some of my money. The next day I received another email from a Mr. Ng once again telling me to return the product to that same Hong Kong address that would cost $45 CDN with a tracking number for the refund. I am still perusing reporting this scam with PayPal and consumer.gov so hopefully nobody else gets ripped off and scammed out of their money.

Don't buy anything here. It's all a scam and they are making money off the fact that you can't return it. I don't know why PayPal fell short on this one usually they do so well protecting purchases. Buyer beware this is not where you want to spend your money!

Missing part, 3 emails later no response to wanting return. No other way to get ahold of the company

Armor-x "One system endless adventure" Recd "Multiple unsupported systems and endless misadventure!"