• Armstrong Steel

Armstrong Steel

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Overview

Armstrong Steel has a rating of 4.1 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building, and jim christopherson. Armstrong Steel ranks 3rd among Building Construction sites.

  • Service
    47
  • Value
    41
  • Shipping
    18
  • Returns
    14
  • Quality
    26
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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How would you rate Armstrong Steel?
Top Positive Review

“Couldn't be more pleased.”

James J.
5/24/24

We put up an Armstrong building for a client and couldn't say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven't built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone

Top Critical Review

“Stay away from these JERKS”

Antonio E.
4/11/12

Stay away from these JERKS. This web site ropes you in to thinking you enter your building information and you will get a quote. Not so. They collect your personal information and then have sales people call you at all hours. The truly sad part is they will call you and ask for your building information again. Then they act like there is a big sale going on, so they have to call you back. Basically, they call just to annoy, because they don't even have the quote when they call you. Then on top of this they are just plain RUDE! They called me at my job and wasted my time and were rude because I did not have time to give them all the information that I had already entered on the web site again. I need a building, but based on this experience alone I would never do business with this company.

Reviews (153)

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Reviews that mention popular keywords

armstrong steel (61) steel building (37)
Thumbnail of user markp69
Maine
1 review
9 helpful votes
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June 5th, 2014

Last summer I placed an order through Armstrong steel for a steel building to use as a garage and storage at my home. The staff of Armstrong were all very helpful and knowledgeable. Just make sure you get the project started with them with plenty of time if you have a deadline for completion as it does take time.

Thumbnail of user ct322
Washington
1 review
0 helpful votes
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July 2nd, 2020

If you are looking for a customer service person that communicates well and truly cares about getting all your details lined up for a best estimate on a custom metal building, then look no further then reaching out to Dani Rostad. C Taylor

Thumbnail of user rayb291
Colorado
1 review
0 helpful votes
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February 25th, 2020

I was very impressed with the company from the very beginning. I have researched other companies and have found that Armstrong's warranty is better than anyone else's. They were also very helpful in finding discounts and seemed very well connected to find a builder.

Thumbnail of user jh1114
Minnesota
1 review
0 helpful votes
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December 18th, 2021

So far, Armstrong has been the most responsive of the steel building companies I have contacted. Their prices seem reasonable and I will most likely use them for my project next summer. I got a quote in 24 hours and have been happy with the follow up.

Products used:
None yet

Service
Thumbnail of user to88
Arizona
1 review
0 helpful votes
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July 31st, 2020

Dani Rostad is amazing to work with, she gets you the quotes and talks you through the whole process in a timely manner. I have talked to other steel companies and havent got near the customer service that Dan gave me. Because of her I will always buy from Armstrong and tell everyone i know.

Thumbnail of user davidf3767
Tennessee
1 review
0 helpful votes
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November 5th, 2022

I had a very positive experience working with Armstrong Steel. The representative, Charlie Jones, was extremely helpful. He answered all my questions, and it was easy explaining what I was looking for - I felt heard, and it was so quick to get a quote and render. Would absolutely work with them again.

Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you so much for the kind words, David; we'll pass them along to Charlie! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

Best,
The Armstrong Steel Team

Thumbnail of user randallg144
Texas
1 review
0 helpful votes
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April 1st, 2022

I'm starting my plans from retiring from the military and looking to build on some land. Brandon S. Was professional, informational, and very knowledgeable of his job. Couldn't of been more pleased. I look forward to getting started.

Tip for consumers:
N/A

Products used:
N/A

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Value
Quality
Thumbnail of user shannons1156
Minnesota
1 review
0 helpful votes
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April 25th, 2022

We are just in the beginning stages of deciding what type of building we want to go with on our future property, not ready to buy yet. I let them know that upfront but that didn't stop them from giving me the best customer service, answering all my questions, and giving me all the time and information I needed to make an informed decision. I worked with Conner Donohue and he was fantastic! Highly recommend!

Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you for taking the time to share your positive experience with Armstrong Steel, Shannon. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. Please don’t hesitate to reach out if you have any questions or need assistance in the future.

Best,
The Armstrong Steel Team

Thumbnail of user michaelg5711
Colorado
1 review
0 helpful votes
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March 16th, 2023

Excellent customer service! I had been getting quotes on a building from several suppliers and Joshua of Armstrong Steel was the most responsive and answered my questions in timely manner. He was easy to get it touch with and always returned my calls and emails. Joshua gave me great confidence in the quality of service Armstrong Steel could provide. Other companies could take a lesson from Joshua on how to provide excellent customer service.

Products used:
None yet, getting a quote on a building

Service
Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you so much for the kind words, Michael; we'll be sure to pass them along to Joshua! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you again in the future.

Best,
The Armstrong Steel Team

Thumbnail of user cassiec154
Florida
1 review
0 helpful votes
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March 27th, 2023

Even though we did not buy a building at this time, I would recommend Joni to anyone that needs not just the building but knowledge about the process. She really helped me make the right decision even though it wasn't with her. Great customer service.

Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Cassie, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Joni. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!

Best,
The Armstrong Steel Team

Thumbnail of user richardd863
North Carolina
1 review
0 helpful votes
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January 25th, 2020

Jeff Reimers is very helpful when it comes right product for the right area of the country. Soon as frost is gone and I can come up with a plan that works with building dept. They will be the first called.

Thumbnail of user stevew1673
Oregon
2 reviews
0 helpful votes
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October 27th, 2021

3 days ago
Joni Kocet a designer was great help designing or building. There was no pressure. We were not ready and it did not matter. She was like talking with family. In just a few calls and changes we have the perfect building for us.
We will buy our building from Armstrong Steel. Thanks Joni
Steve White

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Products used:
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Service
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Thumbnail of user chadb191
Pennsylvania
1 review
0 helpful votes
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April 20th, 2020

I have been working with Jeffery Reimers and correspondence has been great. I have had all of my questions answered immediately or within a reasonable timeframe. We have discussed different options and sizes in order to keep costs down and achieve the same solution.

Thumbnail of user roys463
Arizona
1 review
0 helpful votes
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September 17th, 2020

Jeff worked with me regarding a steel building on our Montana property. He was very informative and easy to work with. As it turned out, we were unable to implement the project this year. However, he was great about keeping it on file and checking up on me in the future. I'm looking forward to working with him and the folks at Armstrong Steel in the future.

Thumbnail of user davidl1914
Washington
1 review
0 helpful votes
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January 13th, 2020

After I found the website for Armstrong, I spent some time putting together a building that my wife and I might be interested in pursuing. I just wanted the quote. I called and spoke with Jim, and he was great. He immediately researched what I needed to know, got the numbers I was looking for in a timely manner, and all with genuine customer service and friendliness. He was very easy to talk to, understandable in his explanations, and conversed with me more as a friend than as my being a customer. I would highly recommend Jim and Armstrong Steel for your next purchase.

Thumbnail of user charityw39
Mississippi
1 review
0 helpful votes
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October 6th, 2021

Mr. Jim christopherson was outstanding in helping us get our quote on a metal building that we are planing to use to build a home. He was very easy to talk to and understood everything we asked for and gave great advise. He was able to answer all of our questions with great knowledge.

Thumbnail of user trentp45
Texas
1 review
0 helpful votes
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December 14th, 2021

Conor Donohue with Armstrong Steel Buildings has been very helpful in helping me get a more clear vision of a potential plan. Even though the project is in the very preliminary stage of plans, he has left me feeling like my plans are important. The bid was in quick which allows me to get on with the research on the rest of the project. I'm grateful for the customer service that has been provided so far. Looking forward to further communication with this company and Conor.

Thumbnail of user miket439
Washington
1 review
0 helpful votes
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June 4th, 2019

Fantastic working with Alexandra and Brooke. Alexandra worked with me for a very long time without hard selling and she was very informative. Then Brooke stepped in to finalize the pricing and she also was extremely knowledgeable. I would definitely recommend Armstrong Steel they were fantastic.

Thumbnail of user heatherd2
Singapore
1 review
6 helpful votes
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March 9th, 2011

Quality Product and Quality People! What a refreshing experience in this day where customer service has gone by the wayside. Armstrong steel's no gimmicks sales practices and superior customer service coupled with world class products puts them in a class by themselves. Thanks for the professionalism.

Thumbnail of user tylorj
Minnesota
1 review
0 helpful votes
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March 25th, 2020

I am currently in the brainstorming/planning stage of building a steel building and Rick Robertson was very helpful. He was able to quote me a great price, as well as help me decide what I needed. The information brochures that he emailed me are valuable tools.

Thumbnail of user philf58
Texas
1 review
0 helpful votes
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August 27th, 2020

Worked with Dani over at Armstrong Steel, very good, great understanding of the product and knowledgeable, delivers when she says she will. Answered all of my questions and was very helpful with insightful details.

Thumbnail of user bobb1571
Colorado
1 review
0 helpful votes
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November 4th, 2021

I worked with Joni on getting an estimate on a metal storage shed. She did an excellent job with understanding what I needed and designing a building that fit my needs. I will look forward to working with Joni more in the future.

Tip for consumers:
Make sure you ask for Joni.

Products used:
Metal storage shed

Service
Value
Quality
Thumbnail of user briand63
France
1 review
6 helpful votes
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August 8th, 2015

I insisted on flying out to visit them before I wrote them a check. They toured me through their manufacturing plant and showed me some local buildings. Very genuine group of people and my building is a rock! I would recommend this company and their building to others.

Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you for the positive review Brian! We're so happy you had a great experience with Armstrong Steel. Going forward, if there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

Thumbnail of user peggya138
Washington
1 review
0 helpful votes
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January 1st, 2020

I worked with Jeff and have only positive things to say about the information and options provided. I was particularly impressed with the documents (specs, video, etc) specific to my bid which was emailed to me for my consideration. I was surprised at how much detail it contained and how quickly I got it. Thank you

Thumbnail of user kenf240
Florida
1 review
0 helpful votes
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August 11th, 2021

I've been working with Joni Kocet and she has been a great help and resource in helping me develop the plans for our project. We spoke on the phone for about 30 minutes and she had drawings to me that perfectly captured what I want to do within a day, it was a really great experience.

Tip for consumers:
Call for help in design

Products used:
Steel Barndominium

Service
Value
Quality

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Thumbnail of user michaelk100
Brooke G.

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