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Armstrong Steel has a rating of 4.1 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building, and jim christopherson. Armstrong Steel ranks 3rd among Building Construction sites.
We put up an Armstrong building for a client and couldn't say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven't built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone
Stay away from these JERKS. This web site ropes you in to thinking you enter your building information and you will get a quote. Not so. They collect your personal information and then have sales people call you at all hours. The truly sad part is they will call you and ask for your building information again. Then they act like there is a big sale going on, so they have to call you back. Basically, they call just to annoy, because they don't even have the quote when they call you. Then on top of this they are just plain RUDE! They called me at my job and wasted my time and were rude because I did not have time to give them all the information that I had already entered on the web site again. I need a building, but based on this experience alone I would never do business with this company.
There are several updates to this posting but I'm requesting that anyone in a similar boat as us, contact me at:
*******@yahoo.com
It has been 5 months after we gave them a deposit of $27,000. The plans have not been touched and they said we likely won't get steel this year. The communication has been almost non-existent and they refuse to return our money even though they have not provided services. We were also told they can't just refund money for everyone who is currently disappointed. All we want is our deposit back. Please do the right thing and give my elderly parents their money back. They've saved their whole lives to do this and so far Armstrong Steel has been one of the worst purchasing experiences of their lives.
Also, they have been deleting negative reviews and negative comments on their Facebook pages and I have been banned from the Facebook page for this same professional statement.
I would love to turn this negative experience into a positive review, we just would like the plans done or the money fairly refunded.
UPDATE:
So we have finally gotten the preliminary drawings and sent them back for the final permit drawings. I called today to ask for a timeline and once again got told they don't have any clue and "you are in the queue".
There were no changes to the drawings AT ALL.
So early February, we paid a deposit, we got the plans back at early July. We will see how long it takes to get the next drawings that will allow the home builder to actually start.
And I am STILL banned from their Facebook page despite only asking who else was having problems. They are hiding their bad reviews.
Tip for consumers:
Don’t
Was looking for a quick and easy quote on a large steel building and with Brandon and his sales team, that's exactly what I got.
I just needed a quote for insurance purposes and James helped me out without a negative word. Thank you James!
Armstrong steel buildings are a great product to accomplish a traditional goal covering a large amount of space.
Zach was easy to talk to, answered all of my questions, and help customize my building to what I wanted.
Thank you so much for the kind words, Ian; we'll pass them along to Zach! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
Thank you for your quick and good service! Answered all my questions and solved all my problems very quickly!
Thank you so much for the kind words, Daniel! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
Jeffrey Reimers was able to find me exactly what I was looking for in a building and Armstrong's warranty tops it off like a cherry on top.
Services are ok, product's description was clarified when we were headed to get order. Not highly recommended.
I just ordered my buildings, Jim and Brooke are great people to work with on your next big or small project.
Alicia was extremely helpful and answered all my questions promptly. She responded back to me when promised.
Couldn't ask for a better service rep. She is magnificent.
She is diligent and sensitive to all the needs we were
Looking for
P/W
Had a great experience working with Mike G on some projects that I'm working on. Would highly recommend both the company and Mike G to anyone.
Tip for consumers:
Ask Mike G about his monthly specials...
Products used:
Still in negotiations.
Great experience- from build design to
Parking Chevys inside- good communication
And very superior products. A+++ rating
Thanks Elvis! We hope you enjoy your building for years to come!
Jeff Reimers was excellent to deal with. Patient, informative and great communications. Will definitely refer.
Really appreciate the hard work of Dani Rostad. She is very detail oriented and follows up consistently.
Working with Brandon Shemp has been a blast. He really knows his buildings and the buyers perspective.
Thanks again!
Tip for consumers:
You can buy extra siding for later additions
Products used:
60x80' steel building
Thank you for the great feedback, Chris! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Brandon.
Best,
The Armstrong Steel Team
My Sales Consultant, Conner Donohue, has been quite helpful with choosing the right building that fits my budget.
Tip for consumers:
Ask for Conner
Products used:
Steel Building
CHRIS SIRHALL Was a great help and very knowledgeable. I appreciate his communication and will come back for more.
A tailor-made solution for all of a barn owner's needs would be steel barns.
We are very pleased with the quality of the building, and the detailed blue prints they provided.
I loved it. They were quick to answer my calls and the price and delivery were excellent
Very good all American company to do business with, every question is answered honestly and quickly
Gain trust and grow your business with customer reviews.
Plan your steel building project with the specialists at Armstrong Steel Buildings, the steel building destination for millions.
Thank you so much for the kind words, Sarah; we'll pass them along to James! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team