• Armstrong Steel

Armstrong Steel

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Overview

Armstrong Steel has a rating of 4.1 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building, and jim christopherson. Armstrong Steel ranks 3rd among Building Construction sites.

  • Service
    47
  • Value
    41
  • Shipping
    18
  • Returns
    14
  • Quality
    26
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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How would you rate Armstrong Steel?
Top Positive Review

“Couldn't be more pleased.”

James J.
5/24/24

We put up an Armstrong building for a client and couldn't say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven't built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone

Top Critical Review

“Stay away from these JERKS”

Antonio E.
4/11/12

Stay away from these JERKS. This web site ropes you in to thinking you enter your building information and you will get a quote. Not so. They collect your personal information and then have sales people call you at all hours. The truly sad part is they will call you and ask for your building information again. Then they act like there is a big sale going on, so they have to call you back. Basically, they call just to annoy, because they don't even have the quote when they call you. Then on top of this they are just plain RUDE! They called me at my job and wasted my time and were rude because I did not have time to give them all the information that I had already entered on the web site again. I need a building, but based on this experience alone I would never do business with this company.

Reviews (153)

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Reviews that mention popular keywords

armstrong steel (61) steel building (37)
Thumbnail of user roberts1750
Texas
1 review
2 helpful votes
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March 21st, 2019

My brother-in-law bought a barn from one of Armstrong's competitors. I told him OOOPS, big mistake. The differences in quality of materials, the gauge of the steel in the gerts, perlins, and columns was HUGE! He didn't pay as much as I did, but it was worth every cent. Do it again? Absolutely.

Thumbnail of user teresag469
Ohio
2 reviews
0 helpful votes
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October 28th, 2021

We had a great experience with Armstrong Steel. Connor Donohue worked up a quote for us that was very specific and detailed. He was prompt in his replies and professional to work with. We would recommend him and Armstrong!

Thumbnail of user jamesh2135
South Carolina
1 review
0 helpful votes
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February 5th, 2020

Your help with me researching a new steel building has been greatly appreciated! Your expertises with this has be bar none. Thank you for your patience and I look forward to future business with your company.

Thumbnail of user mikeh2063
Illinois
1 review
0 helpful votes
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January 5th, 2022

I was very pleased with Brandon Schempp at Armstrong Buildings. He was very professional and extremely helpful. I appreciate he fast response time and ability to answer my questions right away. I would recommend anyone to get a building or quote from Brandon at Armstrong.

Service
Value
Shipping
Quality
Thumbnail of user julieg894
Louisiana
1 review
0 helpful votes
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February 19th, 2022

I want to tell Armstrong how blessed I was having such a qualified, caring, helpful employee, Joshua Arteaga
Building Consultant help me. Joshua took time to help me with a quote for a building I was looking into getting. You see my husband was the decision maker. He and his mom died 3 weeks and 4 days apart each with COVID19 pneumonia last July and August. Then 2 weeks after my husband's death hurricane Ida came through south Louisiana and damaged my house and blew down my husband's shed. Joshua explained everything to me and sent me emails to help me see exactly what he was talking about. I appreciate his time and understanding and knowledge in your company. I had a great experience talking on the phone with him. Thanks again to Joshua Arteaga, I appreciated his patience with me, when I needed it the most. God bless, Sincerely, Julie G
South Louisiana
2/17/2022

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Value
Thumbnail of user dannyu21
Minnesota
1 review
0 helpful votes
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May 26th, 2022

Brandon was very helpful in helping find the right building for me. He wasn't pushy like other salesman I've delt with before. Even though it going to be awhile until I'm ready to build. I'm definitely going with Armstrong to build fit me.

Tip for consumers:
Go with Brandon when picking a salesman

Products used:
Steel building

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Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you for taking the time to leave your feedback, Danny! We care deeply about our customers, and we are thrilled to hear that you have had a great experience working with Brandon. We look forward to earning your business!

Best,
The Armstrong Steel Team

Thumbnail of user chrisd951
Colorado
2 reviews
1 helpful vote
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April 27th, 2022

Working with Armstrong Steel Corp is a professional personable experience. Chris Sirhall has walked me through the process and guided me through all aspects of the building and what we need to consider to complete the process.

To have someone who cares and understands all of the needs to make our choice meet our needs as well as guiding us through the process, A Great way to have a new building with 50 year warranty!

Highly Recommend Armstrong Steel!

Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Hi Chris, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Chris S. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

Best,
The Armstrong Steel Team

Thumbnail of user wesc53
California
1 review
0 helpful votes
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August 25th, 2021

I worked with Arielle, she was very thorough and knowledgeable. She was able to answer all of my questions and gave me a great idea of what I will get and need to erect the unit. Armstrong offers great pricing and very complete package.

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Thumbnail of user karenad3
Colorado
1 review
0 helpful votes
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August 2nd, 2021

We have been working with Conner Donohue at Armstrong and he has been wonderful to work with the. He always is there to answer all my questions (which has been a lot). He is super friendly and great to work with over the last few months. I had done a lot of research when looking for a company to work with for our building needs and Armstrong had been the best in price and costumer service. This has been a wonderful experience and would recommend for anyone's steel needs.

Products used:
Steel building

Service
Value
Shipping
Quality
Thumbnail of user craigw306
Idaho
1 review
0 helpful votes
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January 11th, 2020

Jim Christopherson is Awesome. I contacted Armstrong to obtain information and a quote for a steel building to be used as a barndominium. Jim did a great job providing insight and information on steel structures for this purpose. I look forward to working with Jim and Armstrong in the near future.

Thumbnail of user donnyd10
Florida
1 review
0 helpful votes
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June 6th, 2020

I knew I wanted a steel building for our 5th wheel trailer, but didn't have a real firm idea of what I needed. I filled out the on line quote request and Jeff Reimers called me promptly and helped me get a firm idea of what I needed. I have some other things to consider, like what all I want the building to be, and have put the building purchase on hold for now. But Jeff was very helpful and I did not feel any pressure to put money down before I really knew exactly what I wanted. Jeff is easy to work with and is very helpful.

Thumbnail of user johnnyg94
Oklahoma
1 review
0 helpful votes
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January 25th, 2020

I've been working with Charles Ruppert on my
Building. Although I have not purchased a building yet he has been awsome! He has been very professional and hasn't been pushy at all. (As some sales people can be) So far it's been a great experience.

Thumbnail of user codyh201
Texas
1 review
0 helpful votes
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May 25th, 2022

Applied for a free quote to get an idea of what I would need to budget for and was delivered reasults promptly and respectably. Jim was helpful, kind and compassionate. He took the time to hear what I was going for and provided exactly what I needed.

Products used:
Quotes

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Value
Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you so much for the kind words, Cody; we'll pass them along to Jim! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

Best,
The Armstrong Steel Team

Thumbnail of user annieb360
North Carolina
1 review
0 helpful votes
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December 1st, 2022

Excellent customer service from Dallin Bavender! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.

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Shipping
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Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you so much for the kind words, Annie; we'll pass them along to Dallin! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

Best,
The Armstrong Steel Team

Thumbnail of user jeffreyl667
Illinois
1 review
0 helpful votes
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April 8th, 2020

Working with Eric Stanek was easy. He responded quickly to all of my questions and was able to give me a quote for the building that i needed at a price that fit my budget. He responded quickly to all of my questions

Thumbnail of user douglasr417
Ohio
1 review
0 helpful votes
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April 1st, 2022

I am one of the Directors of the Fox River Trolley Museum in South Elgin IL, where we display and operate a collection of antique trolley cars. Our Board has started exploring options for additional storage buildings, looking to get more of our cars stored indoors. On their web site, Armstrong Steel offered the opportunity to obtain a quotation for one of their buildings and had several FAQs which were a great help for a non-architect like myself. Based on that, I requested a quotation for a building with some non-standard dimensions.

I was very pleased with the quick response that Joni Kocet and her team at Armstrong provided. She developed a price for the building kit and walked me through their rules of thumb for the cost to erect the building on our site. These data were very helpful for our Board to begin the decision process among several differing options.

Products used:
Scoping data for decision support process.

Service
Value
Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Thank you so much for the kind words, Douglas; we'll pass them along to Joni! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

Best,
The Armstrong Steel Team

Thumbnail of user jims904
New York
1 review
0 helpful votes
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March 18th, 2020

Great company to deal with Alicia Veillon has been a star so far and has handled all questions and changes that have had to happen ( I'm the lead on the project but have a board that has to approve everything we are a private not for profit in the emergency medical field).

Thumbnail of user jimw427
Minnesota
1 review
0 helpful votes
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November 1st, 2019

I called Armstrong Steel Buildings and spoke with Kadeem Angus. Kadeem and the whole staff went above and beyond to help me through the whole process and made it as easy as posable for me to order my building. I look forward to working with Kadeem further on this project and in the future as well!

Thumbnail of user mikb1
Colorado
1 review
9 helpful votes
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May 11th, 2012

This was my third steel building project, first with Armstrong. It won't be my last! Jeremy was the best. Project management team really handled their business and helped me out. I love the way my galvanized framing looks. Only issue we had was no eave trim or cornter trim showed up with the building. I thought to myself "well here we go Mike! You've been through this before, no way you're getting this stuff". I was wrong! Kitty (customer service) handled it and had it on our jobsite in less than a week. She even wrote us a heartfealt apology letter! Great job guys. I'll be doing another 40x80 this fall for the rest of the equipment.

MB - Wyoming

Thumbnail of user joshuar216
Colorado
1 review
0 helpful votes
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April 4th, 2020

A friend recommended Rick to build a workshop, and I must say he doesn't disappoint. I've felt annoying at times but am always reassured that I should keep asking questions. 5+ Stars!

Thumbnail of user karay16
Idaho
1 review
0 helpful votes
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December 8th, 2021

I received my bid promptly along with all of the specs I would need. Conner followed up to answer any questions I had. Very professional and detail oriented. Excellent product.

Thumbnail of user elaineh467
Mississippi
1 review
0 helpful votes
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August 13th, 2021

Working on buying a commercial building from Armstrong Steel and Conner has been very professional and quick to get us a quote. Will post again once project is complete.

Products used:
Getting a quote on a metal building.

Service
Value
Quality
Thumbnail of user peterf271
California
1 review
1 helpful vote
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October 31st, 2019

I have a difficult project in Ghana, incorporating both Industrial content and socially beneficial Elements, clinic, crèche and vocational training, for an impoverished rural area, 30 km from the nearest town. As linked to US Aid agencies, structural elements needed to be fabricated and delivered from the USA.

Armstrong have been fantastic in their support and advice, but Jim Christopherson has been outstanding in his knowledge, understanding and appreciation of the difficulties, AND HOW TO OVERCOME THEM!

I could wish for no better steel frame contractor, than Armstrong and Jim.

Thumbnail of user stevec2414
Connecticut
1 review
1 helpful vote
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March 2nd, 2023
Verified purchase

Hello everyone. There admittedly is some negative press going around about this company BUT take a few minutes to check all the facts. Remember that IF people are making reviews it is typically the few that had a bad experience, or an exceptionally good experience. Were some people disappointed with their experience through the COVID crisis with delays and/or cost changes? Yes. However, COVID pricing affected all of us and still is. Finally we are starting to see some relief. I am not affiliated with this company at all but rather was working to get a building through them.
Well, what about my experience? I have been on the phone many multiple times with these kind, helpful and accommodating people. They went out of their way to make my project work. The worked with me on the pricing and the shipping to make the project fit my budget. I was able to get in on some special pricing due to a large order being placed, however a budget problem came up and I was not able to continue with my project. Again, these people worked with me to everything they could to help me out. Ultimately I was not able to continue with the project, at least not yet, but even though this was the case they STILL were kind, understanding and helpful. They really wanted to help me make it work but when my budget got killed by unforeseen circumstances they came through. In a few months I guarantee I will be working with them again, detailing my dream garage workshop. Thank you Armstrong. Good luck!

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Thumbnail of user michaelk100
Brooke G. – Armstrong Steel Rep

Steve, thank you for taking the time to share your positive experience with Armstrong Steel. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. We do care deeply about our customers, and we are thrilled to hear that you have had a great experience working with us. Please don’t hesitate to reach out if you have any questions or need assistance in the future. We truly appreciate your support!

Best,
The Armstrong Steel Team

Thumbnail of user waynek343
South Carolina
1 review
0 helpful votes
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August 25th, 2021

I have shopped several several places for a building. Mike G has been the most responsive and helpful. It is a pleasure to find someone that is truly easy to work with.

Wayne K

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Thumbnail of user michaelk100
Brooke G.

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