Arm The Animals

I ordered two separate orders almost two months ago and never heard from them since! I have emailed them many times and tried contacting thru social media and nobody ever gets back to me! They took my money and I haven't gotten any word from them since!

I placed an order online with arm the animals back in the beginning of May. Money was removed from my checking account. It is now June 9, I have had no shipping confirmation from the company. I have tried to contact them through the link on their webpage, and also through Facebook messenger. I have had zero response.

I placed an order 12/25/23 - it is now 5/28/24 - no shipment, no response after multiple attempts to inquire. Will contact my bank to report fraud and try to get my money refunded. Do not order anything from this business, they're scam artists, posing as a charitable business.

Spent over $200.00 on merchandise that was meant to be a Christmas gift for my daughter, and never received the T-Shirts, sweatshirts and stickers I bought. Sent an inquiry via their website and heard nothing back. Very disappointed, and frankly angry to have trusted this website which is supposed to help animals!

I ordered A bunch of clothing and stickers for the holidays and spent over $100 on this company. They have not responded to any of the costumer support messages. I'm very disappointed that it ended up being such a scam.

My order never arrived and I have been unsuccessful at getting ahold of anyone through email, instagram, or their silly contact form in order to get a refund or even just an actual product. I have ordered from this company years ago with no complaints whatsoever, so I'm sorry to see that they are no longer reliable.

I ordered a cat mom's sweater (very proud cat mom) after waiting a month for my order and then being charged an extra 20 to pick it up at the post office I opened up a dog mom sweater. This company makes returns impossible as they will not respond to you at all. Also they need to pay for the return as it's there fault but they've gone radio silent. Scammers. Super disappointed

It's been over three weeks since I ordered three tshirts. Nothing. Emailed them a week ago, they send me tracking info that hasn't changed the entire week. Garbage company! I'm contacting my credit card company ya frauds!

Ordered a small order on 11/25, it is now 12/20 almost a MONTH LATER, and my packaged still hasn't shipped. I contacted customer service and got an automated reply with absolutely no helpful information.

This is so ridiculous and unprofessional. It's extra disappointing because with a good customer service team, and better shipping methods, this business would thrive. But they're ruining their own business instead.

Wish I could recommend, but I definitely don't.

I've ordered from ATA a handful of times. The shipping is a little slow, but that was ok with me in support of the small business and their mission. However this most recent order will be my last. I placed the order on 11/7 and was told it would arrive in 8-10 business days. That deadline came and went with no order. I reached out to customer service multiple times; Natalie was completely unhelpful and refused to honor my request of partial refund for the inconvenience. On 1/5, I received an email that my order was finally shipped. Awful experience. I will not order from them again.

Just like all other reviews. They are a scam. Wasted money and same BS email auto response. If you want to help out animals etc. Don't support these losers. They are con artists taking money right away and not supplying a product. If I'm wrong then send me my 1 t-shirt I ordered weeks ago. But probably won't because they already got my money so why give the customer their product... great business strategy.

Shipping takes forever but I'm really happy with the product. I've never tried to contact customer service so I have no comments about that. Just had patience and eventually my shirts, hoodies and stickers arrived perfectly. I would order from them again.

Company does not send out product or sends it out missing stuff. They do jot answer any email, calls, messages at all. Everyone says the same online. We all had to file disputes with this scam of a company.

Nightmare started in the beginning of October. I contacted them three weeks after my order had been placed. Several days later I am contacted by email asking me what I wanted to do with this problem. I asked for a refund. They never refunded my money back! Yesterday, six weeks later I was informed through Shop app. That my items are shipping. I will be returning them right back. When you order from them a shipping label is to be given to you. I never even and still haven't received it yet. Please don't use this company. They are crap. To say the least.

Placed two orders. First order one mask is clearly smaller than the others. It's child size. Asked for a replacement two months ago. No response.

Second order only half was I the package but they sent email stating all items had been delivered in that one package. They were notified multiple times the order is complete. And, of the two masks received one is child size (again) but was ordered for a policeman. Requested a replacement. NO response.

Not only do they take nearly a month to ship any ordered product, but their team provides zero insight or updates on your order. If you happen to actually have your order ship they are almost always never a complete shipment or missing product that was ordered and stated to have been shipped. I love the idea that this is backing the animals and money does go to a good cause. Value of that does not make up for the horrible experience you will encounter, when you can donate that money directly to the same or similar cause and likely print your own shirt with a better quality.

I ordered 2 shirts and a mask. My credit card was charged immediately. A partial shipment was received quickly but the mask was missing. The invoice said all items were in the package. Not really. Emailed them and only response was to say they were a small company and they would respond when they could. It has been 6 weeks and 2 emails to them with no response. Beware if you are looking to place an order. Customer service is non existent.

Horrible everything. Sent several emails asking for a defective item to be replaced. No response. Then they send out a general apology email acknowledging their past business failures I even sent an email after
Receiving that email and still no response. Wow they have the nerve
To offer a 20% disc on all future orders in the email. 20% won't ever be Enough to deal with them again. Awful company

A months wait for 2 shirts that are too small to fit my dog. Admittedly; I failed to notice one of my shirts was somehow swapped from a men's large to a men's small somewhere in the checkout process and that's my own mistake, but I'm still not pleased with the other shirt. All the catchy slogans and fun graphics in the world can't salvage badly made products. The large shirt would be too tight on a scrawny adolescent but I'm an 18 stone, 183 cm mechanic. I ordered a shirt, not a bra.

Ordered 3 masks. Took over 3 weeks to receive my order and they only sent 1 mask. The same day I received an email saying my order had been fulfilled, which was a lie! Have tried contacting them but I only get an auto reply email.

I am still not sure which is worse. The lack of quality of the t-shirts I was sent or the level of customer service this company provides. One shirt you can see the t-shirt material showing through and the other the image is already peeling all over. Do not purchase from this company.

I've always been a HUGE advocate for "anti-animal cruelty." In fact, the shirt that had that statement was the first thing I bought from Arm the Animals. After that, I fell in love. A certain percentage of proceeds goes to No Kill Shelters and I think that's the best of all. This site inspired me to get a rescue rabbit from a No Kill Shelter and she's now like my child. I love how much this site inspires, loves, and cares for people. The quality it great, the shipping is at a "can't beat" price, and the products fit as promised. I can't say enough good things about this company! (I actually have a necklace from Arm the Animals on as I type this)

I've ordered several shirts and hoodies from this company, and the quality is very good! I've had a hoodie for 5 years, and it still looks great- color is deep and it didn't fray where I cut the neck area! It does take a bit longer to get them than a fully stocked big shop, but they're worth the wait!