business logo of ASAP Tickets

ASAP TicketsReviews 8,197

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
How would you rate ASAP Tickets?
grey star
grey star
grey star
grey star
grey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,259
quality
3,572
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Kenya
1 review
0 helpful votes
Follow STEPHEN F.
Unfollow STEPHEN F.
Share Review
Report Review

Flight booking
February 8, 2023

My experience was on point. A very knowledgeable agent and willing to answer all my questions and array my anxieties.

Date of experience: February 8, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks for the review! We at our company say NAY to anxieties and help our customers to the fullest.

Colorado
3 reviews
0 helpful votes
Follow Nancy H.
Unfollow Nancy H.
Share Review
Report Review

Confidence
February 8, 2023

Duncan took all my travel anxieties about booking & put a smile on my face. Excellent service!

Date of experience: February 8, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much! What a wonderful thing to hear that one of our agents helped you so much.

District of Columbia
1 review
0 helpful votes
Follow Salvatory X.
Unfollow Salvatory X.
Share Review
Report Review

Best customer service
February 7, 2023

Lawrence took his time to search for a good ticket for me with a good waiting time at airports. The ticket was affordable in this economy and he took his time and listened to me. I loved his way of working, informative and calm from the start to the end and never tried to pressure me into buying the ticket. He will tell me he found one and will give the details and will let him know what is that I did not like about it. Mostly was the time to spend at the airport. I was flexible with dates as long as I can pass valentine's day with my wife abroad. Now I am a happy traveler.

Date of experience: February 7, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so thankful for your gloving review! Please know that we always strive to provide the best experience for our customer.

Washington
1 review
1 helpful vote
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Fraudulent activity
March 9, 2023

It is really quite simple. I was lied to and manipulated. Minji told me the price of the ticket was $690.00. She told me to click on the box for the premium travel insurance for $59.95. I told her twice I didn't want the coverage. She said click the box because it's included in the price of the ticket. I explained to her I have purchased hundreds of tickets over the years and never had to be forced to get something I had no interest in. I at first clicked on the box that said "No Thanks" She got all excited and said no. That I was to get the insurance because once agin it was included in the ticket price. Then I get a Email stating I was going to get an additional charge for $59.95. Keep in mind I was satisfied with the ticket price of $690. Then when I looked at the ticket price breakdown I realised I was actually charged extra for the insurance I never wanted. I called Mini up and she just kept repeating herself saying everything was correct and that I was not listening to her(never a good thing to say) I told her before I cancelled the charge with my credit card Company, because of the fraud committed I wanted to talk to a supervisor. I told Minji this and explained it in a Email. Needless to say I have heard nothing. I think ASAP is new to the Industry. My experience is no way to gain Market Share I am very active on Social Media but wanted to wait for an explanation prior to sharing my experience with others.

Best Rgds
Michael Paglianti

Date of experience: February 7, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for writing this review!
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 221077
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.

Pennsylvania
1 review
0 helpful votes
Follow Ana V.
Unfollow Ana V.
Share Review
Report Review

My experience was espectar
February 6, 2023

My experience with the agency and my travel agent Mahesh was wonderful, his patience, personalized and professional attention was excellent I RECOMMEND working any travel accommodation with SR Mahesh, you will not regret it

Date of experience: February 6, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank for such kind words! We hope you will consider booking through us in the future!

Minnesota
1 review
0 helpful votes
Follow FITII N.
Unfollow FITII N.
Share Review
Report Review

Modest customer service
February 5, 2023

Modest customer service. Responsive to inquiry and knowledgeable about their business

Date of experience: February 5, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks for the review! We hope to serve you again in the future.

Canada
1 review
0 helpful votes
Follow MARCELA X.
Unfollow MARCELA X.
Share Review
Report Review

Super
February 4, 2023

Very nice service. Patient and professional
Helpful in finding a good deal air ticket.

Date of experience: February 4, 2023
Candice J. ASAP Tickets Rep
over a year old

Hi there,we are glad you're happy with our services.

Washington
1 review
0 helpful votes
Follow Markkevin P.
Unfollow Markkevin P.
Share Review
Report Review

Booking our trip to Manila and decided to try ASAP for the first time, our agent was very helpful and found us the best value for our money. We are so exited for our Trip on April. Agent is also available for any questions even after you purchase your ticket. I was Hesitant getting tickets online before but now my experience change how i think of it. All in all Great experience.

Date of experience: February 4, 2023
Candice J. ASAP Tickets Rep
over a year old

Hi there,thank you for your trust and such a positive feedback.

California
1 review
0 helpful votes
Follow Joselito T.
Unfollow Joselito T.
Share Review
Report Review

Keep the best.keep the best….keep the best keep the best…. Keep the best. Keep the best keep the best

Date of experience: February 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for the encouragement and 5 star review! Will do our best!

Canada
1 review
0 helpful votes
Follow Ailleen S.
Unfollow Ailleen S.
Share Review
Report Review

Cheap and food deals rebooking SUCKS
March 4, 2023

Booked a ticket for my family going to Philippines from Saskatchewan Canada.
It is great I even bought a securty package for delays and rebooking.

I Called them again after 1 week trying to move from April to May. Now is February.

It's been 3 days no date yet.

Everyday I am calling to follow up. Everytime I called they are saying the person incharge of my booking is not available, busy and attending other client.

They always saying that they will call me. Well they Are lying NO CALL.

Security package is just pain and stress thing to do. If you book a ticket make sure this is final otherwise same thing will happen to you.

Its been 3 days and I am still WAITING FOR REBOOKING / CONFIRMATION.

WELL I GET replie rebooking to FEBRUARY. LOL

SUCH A PAIN i always asking move to May and they rebooking me for February.

WHAT A CIRCUS

Date of experience: February 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 220249
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.

Massachusetts
1 review
0 helpful votes
Follow Apiwan P.
Unfollow Apiwan P.
Share Review
Report Review

5
February 2, 2023

Very help full and can make it happened for the customer!

Date of experience: February 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Maryland
2 reviews
0 helpful votes
Follow Jamica B.
Unfollow Jamica B.
Share Review
Report Review

Wonderful agent
February 2, 2023

Pacifica found out that I am flying to marry my fiancee. So he wanted to do everything he could to make that happen. Even though I am flying on Valentines day, it saved me alot of time and money. Thanks Pacifica for going that extra mile to make me happy.

Date of experience: February 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

New York
1 review
0 helpful votes
Follow JOELCASTRO Y.
Unfollow JOELCASTRO Y.
Share Review
Report Review

Very satisfied with your services and will recommend with my friends and family

Date of experience: February 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the positive review! We are glad to hear that you are going to recommend our site to other people, it means a lot to us.

Ireland
1 review
0 helpful votes
Follow SUSAN M.
Unfollow SUSAN M.
Share Review
Report Review

Excellent customer service.
February 1, 2023

Representative was very attentive, patient, offered options and provided time for thoughtful decisions.

Date of experience: February 1, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the positive feedback! We wish you safe travels.

Michigan
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Great service
February 1, 2023

My agent was very nice, and did a great job working with me to complete my travel plans in a timely manor

Date of experience: January 31, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the review! It is great hearing that our agent did a great job and we hope our agency will have the privilege of helping your in the future.

Philippines
1 review
0 helpful votes
Follow WENDELL C.
Unfollow WENDELL C.
Share Review
Report Review

Agent Review
January 31, 2023

Asian personally do what she is doing Very knowledge,Professional.

Date of experience: January 31, 2023
Candice J. ASAP Tickets Rep
over a year old

Hi Wendell,
Thank you for leaving us a 5-star,we really appreciate it! Have a nice day ahead.

New York
1 review
0 helpful votes
Follow CARMEN P.
Unfollow CARMEN P.
Share Review
Report Review

Plane tickets
February 1, 2023

Excellent and good customer service. Especially the call center agent (Logic). We'll explain and detailed.

Date of experience: January 31, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the detailed feedback! We wish you safe travels.

Canada
1 review
0 helpful votes
Follow CYNTHIAATON I.
Unfollow CYNTHIAATON I.
Share Review
Report Review

Air ticket Jan17'2023
January 31, 2023

My air ticket purchase process was stress less. My travel agent, Stockholm was very professional and courteous. This is my first time getting my ticket from ASAP Tickets and will definitely get my ticket from them in my future travels.

Date of experience: January 31, 2023
Candice J. ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

Florida
1 review
0 helpful votes
Follow AMANDA R.
Unfollow AMANDA R.
Share Review
Report Review

Primera experiencia con ASAP
January 31, 2023

El joven que me atendió muy insistente, muy educado respectuoso y trato hasta que me vendió los tickes que necesitaba!

Date of experience: January 31, 2023
Candice J. ASAP Tickets Rep
over a year old

We’re so happy to have you as a customer. You’re welcome to come again anytime.

California
1 review
0 helpful votes
Follow RINEN Y.
Unfollow RINEN Y.
Share Review
Report Review

Great team
January 30, 2023

Friendly and efficient agents. Very satisfied with their service. Will definitely recommend..

Date of experience: January 30, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.