• Ashley Madison

Ashley Madison

Write a Review

Overview

Ashley Madison has a rating of 1.4 stars from 893 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ashley Madison most frequently mention fake profiles, credit card, and real women problems. Ashley Madison ranks 695th among Dating sites.

  • Service
    180
  • Value
    189
  • Quality
    188

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
27
15
See all photos
How would you rate Ashley Madison?
Top Positive Review

“Still #1 affair site”

Daniel W.
2/27/16

AM is still #1 affair site. Huge database of members, very well established brand. There are few cons though: - High price - Recent security breach - You have to pay to have your personal data vanished However, I still regularly use it (and if you know how to treat housewives, you'll get to the 4th base), but to double, or even triple up my chances, I use another great affair website recommended by lots of other guys here: Nostringsaffair.com. Happy hunting!

Top Critical Review

“A site that draws romance scammers.”

Dennis P.
10/27/24

I was contacted by 10 women using Ashley Madison and all 10 were "romance scammers". Some waited 5 minutes to start asking for money some waited a few days but they all were scammers. The site is not worth your time or bucks!

Reviews (893)

Rating

Timeframe

Other

Reviews that mention popular keywords

ashley madison (160) credit card (42) phone number (12) customer service (14)
Thumbnail of user joeb125
Montana
1 review
36 helpful votes
  • Send Message
October 13th, 2014

I have been on AM for about two years with great results. Yes, it initially costs $, but there are ways to game the system (I hope the AM admins don't read this). First, it is important to be aware that you don't use any credits communicating with a woman if she contacts YOU FIRST. I have met dozens of women through the site (only a small fraction in person, by my choice). Thus, guys, get them to contact you. To do this simply enter your search criteria, keeping it broad, and then click on the first profile that comes up. Then navigate through the search results by clicking the tab on the right of the yellow bar almost half-way down the page labeled "next." Literally go to each profile - you don't need to read it in any detail, when it pops up click next again until you have "viewed" every profile meeting your criteria. Often it only takes 10-15 minutes. The women you have viewed will see this on their profiles. Now, sit back and let them make the first contact and you can correspond with them scott-free (the bonus is the fakes won't contact you). You can repeat this as often as you like, but now you communicate with only the ones you like and it won't cost you a dime.

Tip for consumers:
Make sure you have a nice, but confident profile and by all means do not be a douche-bag. There are some women who want to exchange rated photos right off the bat, but they are far and few between. Be patient.

Service
Value
Thumbnail of user sr91
Pennsylvania
1 review
3 helpful votes
  • Send Message
January 22nd, 2014

Read the reviews that have given this site 3+ stars. I've used this site for 5-6 years, have met over 40 girls in that period, and have had a few long term affairs. My experience is that all of the profiles are real, but not everyone wants to to talk to you. The ratio is probably 10+ girls to every guy, so you will need to understand that your first e mail will need to make an impression, and you really only have one chance once someone decides to communicate with you. My guess is that most guys start out with a wink, or a lame line like "hit me back if u want to hook up", which will not separate you from the masses. Like a previous reviewer said, bring your A game.

Generally, and not that everyone is the same, but girls cheat for romance and affection, and guys cheat for sex. If you're a guy, you need to genuinely care for the people you are meeting, and treat them well.

The cost may be a little high, at $2 per initial contact, but that's just the price of admission, and it's really the best way to meet like minded married people. It's pretty well laid out, and user friendly, once you explore it a bit.

If you want to e mail me on my experiences feel free to send me a message. I'm out of the game... but can probably give you a few tips to make it worthwile.

Thumbnail of user terryb68
Australia
1 review
16 helpful votes
  • Send Message
May 29th, 2015

Men u r wasting your time and money. Fake profiles, sex workers and women who never contact u. Great business for the owner at your expense! Enough said...

Thumbnail of user itsmenotyou57
Canada
1 review
1 helpful vote
  • Send Message
July 19th, 2023

I paid almost 100.00 for the credits, sent a few messages, and a wink. Ran out of credits quickly. Will NOT be using this site again due to the selection of women over 50 and cost.

Tip for consumers:
Guys, don't pay on this site. Very expensive..

Service
Value
Quality
Thumbnail of user anth940
California
1 review
15 helpful votes
  • Send Message
April 8th, 2015

Unfortunately in this country we have made sex a massive sin. As such we have allowed sites like AM to flourish and take advantage of those of us who may experience a need for sex and think the internet is a way to find it. WRONG. Best to go to your local bar or some other place and do it the old fashioned way. If you do go to this site (or any other for that matter) be VERY CAREFUL about how you allow your credit card to be used. They will make it difficult and obfuscate both the terms and the means of stopping or getting out. They are skillful in getting you hooked and then racking up charges like a drunken sailor out in the red light district. Someone called them a business... they are shady at best. And the 'women' on the site? That is a whole other discussion. I got nowhere. Got plenty of prostitutes and other enterprising 'women' looking for ways to get me to do things for them... all of which involved taking more of your money. You see in the end it is true, women are from Venus and men are from Mars. Women are not just interested in sex. So go to ol' rosy and just deal with it. Or take your chances in the supermarket. Meanwhile, avoid this site and its pimping ownership.

Thumbnail of user roij
California
1 review
1 helpful vote
  • Send Message
June 13th, 2014

After spending a bunch of credits responding to women who had no pics, but private galleries they (sometimes) opened, I thought to look for matching pics using Google Image search. I found the 46yr old woman's pic, supposedly from Roseville, Ca listed on Craigs List as a 23yr old escort in SanDiego 500 miles away.

I've met some nice women on AM, but they contacted me, I didn't have to burn a lot of credits chasing them around.

As for the IM feature, just turn it off. It's just full of fake members from NY, NY who want you to blow a whole load of credits on their fake blather.

Thumbnail of user richardp92
California
9 reviews
213 helpful votes
  • Send Message
December 18th, 2015

AM is a leader in affair niche, but it is not the same site it used to be back in the day. Agree with other guys here - nostringsaffair.com is probably the best alternative if you're looking for one.

Thumbnail of user deanm492
Rhode Island
1 review
2 helpful votes
  • Send Message
December 13th, 2022

This site is the worse of the worse in every way possible. So expensive and money goes so fast. Bunch of fake stuff. What a huge rip off. Stay far and clear. They should be ashamed of themselves.

Thumbnail of user gregb154
Arizona
1 review
1 helpful vote
  • Send Message
October 10th, 2023

Worst dating site EVER. First, the cost! Way too high. Fools you with feeling that it will be different and exclusive. No … just ridiculous. You have to buy credits to communicate or "favorite". Every interaction of any kind deletes your credit balance. Fully 80% of women have no clear public picture, they hide a vanilla picture behind a private firewall which you guessed it, you have to spend credits to request to see. Half of those requests are denied, even when profile contacted you first, but of course your credits are gone and not returned. This site is billed as "Life Is Short, Have An Affair". None of that happening. Should be "Life Is Short, So We Will Rinse You Of Money".

If/When you finally get something beyond "Hi", you will be asked to move off the site to either your email, text, or some scam filled messaging site. You'll wait days for any message until you start getting bombarded with requests to communicate. As your credits dwindle, the messages get fewer and fewer until you almost run out, then you are bombarded again to get you to fling some more money down the toilet.

As with every dating site, the Chinese are posting all the Asian women fake profiles and you'll be led down a fun path that always ends in a request to invest in cryptocurrency.

I really can't describe what a rip-off this site is. STAY AWAY

Tip for consumers:
STAY AWAY

Service
Value
Quality
Thumbnail of user juant26
India
2 reviews
15 helpful votes
  • Send Message
December 6th, 2016

Don't be thinking "WOW, I've got a message from a hot woman"!
They are just made up! Those are messages to get you to believe that there is someone wanting to hookup with you.

Thumbnail of user bobm235
Texas
1 review
8 helpful votes
  • Send Message
July 13th, 2017

It's a great concept but a very large percentage of the women are young scammers just looking to gather enough information to make a buck. A waste of my time and money. I'm done!

Thumbnail of user st480
GB
2 reviews
6 helpful votes
  • Send Message
July 1st, 2020

Dog $#*! and expensive, don't use AM, there's better websites and a hell of a lot cheaper.
Full of fake profile emailing you from all over the world, do yourself a favour and avoid.

Thumbnail of user rahatk2
Canada
1 review
7 helpful votes
  • Send Message
February 8th, 2019

None of the id's are real. They only push you to buy credit and send msg. Minimum use is 5 credit par msg. Why the hell you created a '5 credit' base?! My Ad Profile Number: *******

Thumbnail of user jacekp4
GB
2 reviews
2 helpful votes
  • Send Message
October 31st, 2019

As you saw in the title these are two major issues I found with the service. They are happy to take your money but not easy to talk to when you find yourself in a tight corner

Thumbnail of user scoty1
Maine
2 reviews
3 helpful votes
  • Send Message
February 12th, 2014

Despite its notoriety, this site will mostly disappoint those who spend the money to join. Yes, there are a few real women on the site and it's possible to strike up a conversation with a few of them, but overall it's a huge waste of time and, frankly, a scam. You quickly start to see certain patterns in the "matches" that they send you several times per week that clue you in to the fact that the site is flooded with bogus profiles that AshleyMadison generates (the site makes money by charging men to send messages to women, so the more messages they can sucker you into sending, the better for their bottom line). To make matters worse, the site is a sausage fest, so it's difficult to grab the attention of the few real women on the site because they have to wade through scores of crude messages and $#*! pics every day (this tidbit comes courtesy of the couple of actual women I met on the site). Because the customers are all married guys trying to have an affair we keep our mouths shut, but really some AG should be prosecuting AshleyMadison for fraud or some lawyer should be pushing through an easy class action lawsuit.

Thumbnail of user alext1148
California
1 review
2 helpful votes
  • Send Message
June 27th, 2023

Ashley Madison may have been a great site at one point, but today, in 2023 it's one of the biggest dating scam sites on the internet. Based on my own experience and the research I've read, most of the female profiles on Ashley Madison are as fake as a $3 bill. There probably are a few legit profiles as their are with all personals and dating sites, but with AM there are tons of profiles that are only looking for Sugar Daddys, Cash Cows and yes, even Paid Encounters.

Oh how we dream of the days of Craigslist Personals. At least there, you could clearly identify the scammers and ho's, but with AM, men have to pay to contact women and if the person you contacted was a fake profile, scammer, prostitute or sugar baby, they will not reimburse you for the credits you spent contacting that person. And, they will hound you every time you log in to buy more credits. To say AM is beyond horrible is beyond a huge understatement. Stay away from it like you'd stay away from the plague. It's absolutely worthless.

Please come back Craigslist Personals!

Tip for consumers:
Even if you notify AM that you contacted a fake profile or a scammer, you will NOT get your credits back. AM is a complete scam in and of itself.

Service
Value
Quality
Thumbnail of user marcg21
Massachusetts
1 review
26 helpful votes
  • Send Message
August 16th, 2015

You write to women (fake profiles?), they write you back asking for more messages that cost you credits ($) and nothing happens, no meetings. That is ashleymadison.com in a nutshell

Thumbnail of user ronaldv8
Germany
2 reviews
34 helpful votes
  • Send Message
December 24th, 2015

Maybe the largest site for extramarital affairs, but maybe not the best site. I prefer Saphrina.com because you don't have to buy expensive credits. But it is mostly no scam!

Thumbnail of user raymondm63
GB
1 review
2 helpful votes
  • Send Message
May 30th, 2017

U CUD DO WORST THAN DIS SITE BUT ITS STILL NOT NUMBER 1 4 ME. I LIKE DAT YOU CAN GET CHATTIN 2 REEL MARRIED WOMEN IF YOU PLAY UR CARDS RITE BUT OVERALL PREFER NOSTRINGSAFFAIR.COM + WILL BE STICKIN WIT IT.

Thumbnail of user rathern15
Florida
1 review
0 helpful votes
  • Send Message
November 12th, 2022

I used this site some time ago and it was functional. My last experience was abysmal. Granted of course the there may just be a lack of interest, but no matter how much effort you put into contacting messages, the number of people that in response even look at a profile is close to zero, not counting obvious fakes (25 years old from japan being rely interested in you as a mid 40s old male in the US type stuff). After a while I noticed that the site blatantly misrepresents who is active on line. At 6 in the morning you may find 11 woman near by that were active in the last 48hours based on the search option, none are online. OK. Makes sense. If you switch to show anybody beyond the 48h limitation you get 86 members. Surprisingly, 53 of the additional 75 members that just popped up. Are also listed as currently online. In fact they are always listed online and never respond to any messages. They are aware of it, and do nothing about it. Why would they, it creates a pool of probably not even fake but long since inactive members that are presented as active by a a "glitch" in the app. Switched to friend finder x. Far better experience. I created a screen shot of the above issue with a more narrow range, but identical settings one minute apart, except I selected either "last 48h login" or "anytime. Results for the latter do not fit the screen and most are listed as "currently online".

Tip for consumers:
Just don't use them. I am not sure how they get their ratings on some sites as the best option for discrete affairs. There are better options. Apart from the usual issues (fake profiles, members asking personal information etc), which are impossible for them to control entirely or may even be less on their site, they clearly have dysfunctional components that they ignore to address because it suits them well. Customer responses are generic.

Service
Value
Quality
Thumbnail of user malw3
Australia
1 review
19 helpful votes
  • Send Message
December 16th, 2014

Total rip-off. A gazillion fake female profiles and watch your credits tumble out of control in every way imaginable without getting anywhere. Basically like a slot machine taking your money with no payoff whatsoever. Once your credits get low you will receive a nebulous one word message from a beautiful woman whom you will never hear from again after it sucks more credits out of your bank to reply.

TOTAL WASTE OF TIME. Be WARNED. TOTAL MONEY-MKING RIP-OFF. Hopefully incredible bad karma, atrocious bad luck and disaster to ALL involved in the running of this site, may a thousand voodoo curses descend on you and plague your life with endless misery.

Tip for consumers:
STAY AWAY from Ashley Madison.

Thumbnail of user johnd181
New Jersey
4 reviews
63 helpful votes
  • Send Message
November 24th, 2014

@Merryn P. http://www.sitejabber.com/reviews/www.ashleymadison.com#137
You sound like a nagging, bitter, harpy. No wonder your husband cheated on you.
I hope you lie awake at night wondering, if only for a fraction of a second that maybe it was you. Maybe you couldn't keep him satisfied and that's why he went into the arms of another. Maybe you were boring in bed.
The holidays are coming up and I hope and pray it's your children's first Christmas without
Their father. I hope this is your first Christmas as a single mom. I hope you enjoy raising them alone knowing your chances of finding someone willing to shoulder the burden of another man's kids will probably mean that you'll die alone and unloved.

That being said Ashley Madison is a total scam. Anyone here telling how they found someone and had an amazing time is either lying or just lucky. Micro-currency instead of a monthly subscription was enough to make me never pay. Just lurk in your free status for a week and you'll see how bogus the site is.

Service
Value
Quality
Thumbnail of user taraj20
Canada
1 review
3 helpful votes
  • Send Message
July 25th, 2016

For a married woman like me to use this site I guess its obvious ive already lost my faith in the Hollywood movie versions of what a marriage should be like. But once you join a site like Ashley Madison or one of the other ones like NoStringsAffair.com as a woman, no matter what yur reasons are, any shred of respect you had for the institution of marriage goes right out of the window! I get propositioned several times daily on Ashley Madison from guys within my local area I cant believe how many men are cheating (or trying to cheat). It really is scary how packed full of married men the site is. Dont get me wrong, im not saying im whiter than white im on these sites for a reason and do enjoy the flirting and the attention of course, its just an eye-opener. Ive only met one guy so far (it wasnt on AM) and although it was a bit nervy and awkward at first he understood how important it was to keep everything secret and under the radar, so I ended up having a really great night in the end. Im excited to do it again finding a guy isnt the problem, knowing you can trust them not to start stalking you is though! So my advice is to always chat for a couple of weeks first and then use common sense (or female intuition, which is even better of course!). But be prepared to lose your faith and interest in monogamy before you start.

Thumbnail of user taddeog2
Michigan
1 review
1 helpful vote
  • Send Message
January 19th, 2014

THIS SITE IS SIMPLY A CHEAT! 4 TO 6 PEOPLE, IN WHICHEVER OFFICE THEY OPERATE FROM, READ EVERYTHING THAT COMES THROUGH AND ANSWER SELECTIVELY, USUALLY VERY BRIEFLY WITH STUPIDS REPLIES SUCH AS, "HOW ARE YOU?", "WILL BE IN TOUCH SOON" AND SO ON, THEN NOTHING ELSE EVER HAPPENS. I HAVE HAD THE CHANCE TO CHECK THESE PEOPLE OUT AND MUST SAY THEY ARE DEFINITLY THE BIGGEST THIEVES ON LINE. THEY GET THEIR WOMEN PROFILE FROM SOME OUTSOURCE AGENCY, THE WOMEN IN THE PICTURES ARE NOT THE ONES WHO ANSWER TO ANYONE, THIS IS DONE RANDOMLY BUT EXTREMELY UNTIMELY FROM THOSE IDIOTS IN OFFICE!
STAY AWAY FROM THIS SITE UNLESS YOU WANT TO BE RIPPED OFF AND STRUNG ALONG FOR EVER AND EVER.

Thumbnail of user johnl137
Kentucky
1 review
0 helpful votes
  • Send Message
January 29th, 2014

It's a total scam. My age (70+) is on my profile, and little else. I get dozens of messages from non-existent but horny19 year olds who can wait to get my creaky old bod into bed with them, and they all say zip about themselves, except for sexy photos, and they loved my profile. THEY ARE CLEARLY FAKE PROFILES AND MESSAGES. IT'S A TOTAL SCAM!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Meet bored men & lonely housewives. Define your experience, and live life to the fullest! Life is short. Have an affair.?

Company Representative

Thumbnail of user stansburys
Legal D.
Typically does not respond to reviews

How do I know I can trust these reviews about Ashley Madison?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ashley Madison?