Top-notch service quality. The specialists provided valuable guidance on computer-related matters, making the consultation extremely helpful. I now know exactly where to turn for future support.
I received great advice on electronics. The expert quickly resolved my issue and shared useful recommendations. Very satisfied with the experience!
Hello, Horace!
Thank you for your feedback! We're happy to hear that the advice you received was helpful and that your issue was resolved quickly. It’s great to know the experience left you satisfied. If you ever need more guidance, we’re always here to help!
Best,
Anna, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
This platform offers reliable and high-quality assistance. My legal inquiry was handled efficiently, with clear and practical advice from the expert.
Hello, Clara! Thank you for your thoughtful feedback! We’re so glad to hear that you received clear and practical advice for your legal inquiry, and that the assistance met your expectations. If you ever have more questions or need help again, we’re always here for you!
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
I had typed in SharkClean.com, guess what came up: askcrew.com! Didn't pay attention(mybad), gave them my debit card ino & voila, charged me $42. Immediately realized my stupid mistake, cancelled the subscription & asked for a refund. I received $21 (half of what they charged!). Plead my case and told them, I had not used their service and made an error. All to no avail. I find out they have a 1.8 out of 5 rating (not to my surprise) and that is on me and I hope no one else makes the same mistake!
Hello Lyn!
Please note that Ask-Crew is an independent online platform that connects users with qualified technical professionals. We are not affiliated with SharkClean.com or any other third-party brand.
Account creation and subscription activation on our platform require user consent. We ensure that all subscription costs are clearly displayed during the sign-up process to maintain full transparency.
If you have any concerns or require further assistance, please don’t hesitate to reach out to us at +1 (833) 660-0069. Our team is happy to help.
Clicked a link for Apple Support and next thing I know I have a charge of $38 on my credit card. And, the support given from this scam company didn't even resolve the issue I was having with Apple TV+.
Go directly to Apple.com for Apple support.
Hello Suzanne!
Thank you for your feedback. We understand your concerns and regret any inconvenience caused.
Please note that Ask-Crew is an independent online platform connecting users with technical experts. We are not affiliated with Apple or any of its services. Subscriptions on our platform can only be initiated by users themselves, and access to our expert services requires explicit account creation.
We are committed to providing transparent and user-friendly services. All subscription terms and potential charges are clearly outlined during the registration process to ensure users are fully informed before proceeding.
If you have further concerns or require assistance, we encourage you to reach out to our support team at +1 (833) 660-0069. Our team is ready to help resolve your concerns and clarify any misunderstandings.
In my first review on this crew I forgot to mention that as I had paid via PayPal so I thought I had better check my Pay Pal account. Well, these people made my payment recurring and did so without my knowledge - through this way they were able to (I believe unethically) charge my Pay Pall account.
If you have fallen for this trap make sure you cancel any ongoing payments whether it be through Pay Pal or your bank or any other charge card because I have no reason to believe that they will cancel any ongoing payments and of course you're stuck with trying to get your money back. Also, I think you will find that they are not in your country, my last contact showed them as being in Cyprus even though they showed a local phone number.
Hello John!
Thank you for sharing your feedback. We regret any inconvenience or misunderstanding you may have experienced.
At Ask-Crew, we are committed to providing transparent and high-quality services. Subscription terms, including recurring payments, are clearly outlined during the sign-up process to ensure users are fully informed before proceeding.
We understand your concern regarding the charges and assure you that we are here to assist. If you wish to address this issue further or need clarification, please contact our support team at +1 (833) 660-0069. Our team is dedicated to resolving your concerns promptly and efficiently.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve your experience.
They as k for a dollar but take 70
Thrives and crooks
FRAUD
FRAUD FRAUD
OFFER NO USEFULL SERVICE
Do not click
Pretend they are other services
Just computer answers to your questions
Dear Daniel!
Thank you for sharing your feedback. We apologize if your experience did not meet your expectations.
At Ask-Crew, we are committed to providing a transparent and seamless service. All subscription details, including associated costs, are prominently displayed during the registration process to ensure users are fully informed before proceeding.
If you have any concerns or require further assistance, we encourage you to contact us at +1 (833) 660-0069. Our team is here to address your questions and work towards resolving any issues.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist you further.
I didn't even subscribe to them. I just seen the charge on my account so I disputed it. Then I contacted them as well. They told me that since I disputed it through PayPal they wouldn't refund my money. They were beyond rude to me on top of it. PayPal can't prove that I didn't order it so they were no help.
Hello Rebecca!
Thank you for sharing your experience with us. We understand your concerns and deeply regret any frustration you’ve encountered. Transparency is a cornerstone of our services, and we aim to ensure that all subscription details and charges are clearly communicated during the initial stages of registration.
Creating an account on our platform is only possible through the customers' own actions. Without initiating a subscription, it is impossible to access chat with an expert.
If you require further assistance or clarification, we encourage you to contact us directly at +1 (833) 660-0069. Our customer support team is here to assist you and address any misunderstandings to ensure your satisfaction.
This site invites nothing but Help that isn't worth a penny in your pocket. They charge your acct. $46 per month and you don't even know you have a membership for asking them one question, two and a half months ago. Any person that doesn't have any knowledge or gets mixed up can ask them a question and they get your financial information and tell you that the question is only going to cost you $1, then your signed up for a $46 A MONTH AUTO CHARGE.
So essentially I have been charged at least $92 for two months and one question, a question that did not even help my situation. I then I ask for a refund for two months and they turn it over to their internal team, who you don't get to converse with, and they refund you only $23. That's really a crock of dark brown pudding. Please don't fall for this site it should be taken down by the BBB
Hello Ray!
Thank you for sharing your feedback. We regret to hear about your experience and apologize for any confusion or frustration caused. Our goal is to provide clear and transparent information regarding all subscription charges during the sign-up process to ensure that users are fully informed of the terms.
Concerning your request, feel free to get in touch with us at +1 (833) 660-0069. We are here to assist and would be more than happy to answer any questions you might have.
DO NOT GIVE THEM YOUR CARD DETAILS
They require them for site access. DO NOT DO IT. This site is fraudulent. It will start taking money from your account even if you never use the site.
I did so. An online chat bot told me they had nobody available to answer legal or housing related issues.
I quit the site again. I never filled iny details or signed up to any subscription in any way. I did not even fill in my name or email.
A week later they charged me £24 and set up a direct debit to continue taking it weekly.
AskCrewe requested my email to respond to this review. The review stands. I have no subscription to their site. I have no login either. My bank is recovering the money they stole from me.
The site says that you must enter card details to access it at all. With a notice declaring you may be charged £1 temporarily but it will be repaid if you choose not to sign up. All of which is a lie. It charges and returns a pound yes. But then starts charging monthly, even though I never entered my details or created a login.
Their site is fraudulent. DO NOT GIVE THEM YOUR DETAILS
Dear Ed!
Thank you for sharing your experience with us. We deeply regret any confusion or dissatisfaction you have encountered regarding charges. Transparency is a cornerstone of our service, and we aim to ensure that all subscription terms and potential charges are fully disclosed during the sign-up process.
If you feel charges were applied in error, or if you require further clarification, we encourage you to contact our customer support team at +1 (833) 660-0069. Our team is here to assist you and resolve any issues promptly.
We appreciate your feedback and will use it to improve our processes and ensure the best experience for all our customers.
Scamers. The have creddit my mastercard whit cost i never askt for😡. Tryed to contact the helpdesk but havent got a answer. Sorry that i cant put up screenshoots of the transiactions but my account dont allow taking screenshoots.
Dear Örjan,
Thank you for bringing this to our attention.
We strive to ensure transparency in all our processes and take such concerns very seriously. All subscription details are clearly outlined during the registration process to ensure users are well-informed before proceeding.
If you believe there has been an unauthorized transaction, please contact our support team at +1 (833) 660-0069. We are committed to resolving your issue and providing any assistance you may need.
I'm impressed with their level of professionalism. The consultation on legal questions was very beneficial, and the expert provided clear recommendations.
Hello Markus!
We're thrilled to receive your positive review! It's great to know that our representative provided you with the assistance you needed. We appreciate your support.
I consulted with an electronics expert, and he resolved my issue very quickly. I am grateful for the clear and professional advice. This is indeed a great resource!
Hi Daniel!
We're grateful for your feedback and thrilled to hear about your positive experience with our service! Thank you for choosing us. If you ever need assistance in the future, please don't hesitate to reach out.
While trying to contact Verizon they popped up. Said I wasn't interested, but the next day they charge me for a subscription.
Hello Margie,
Please be aware that Ask-Crew is an internet platform specializing in expert advice for tech-related issues. We connect users with qualified technical professionals who can help resolve problems. We have no association with Verizon.
Creating an account on our platform is only possible through the customers' own actions. Without initiating a subscription, it is impossible to access chat with an expert.
Our goal is to provide our clients with a seamless experience, underpinned by total transparency. We strive to reveal all subscription costs explicitly during the signup process, to ensure users have a full understanding of all terms before committing.
For further information or assistance, please contact us at +1 (833) 660-0069. We are dedicated to addressing your inquiries and assisting you in whatever way possible.
Excellent service with highly qualified professionals! I sought help for a business document question, and the consultation was incredibly useful. I am very impressed with the service quality!
Hello Johnnie!
Your satisfaction is our priority, and we're thrilled to hear that you had such a positive experience with our service. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
My experience with this service has been overwhelmingly positive. An expert in home appliance repairs helped me solve my problem without delay.
Hello Jhon!
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if you need any further assistance.
This platform is a true lifesaver. The experts are professional and courteous, always available to assist. I've reached out multiple times, and I've been very pleased each time.
Hi Ava!
Your kind words mean a lot to us! We're so glad to hear that you had a positive experience with our service. If you need any further assistance, please don't hesitate to contact us.
The quality of service provided is first-rate. The experts assisted me with computer technology issues, and the consultation proved to be very valuable. Now I know where to go for help!
Hello Graham!
We're grateful for your feedback and thrilled to hear that you had a positive experience with our service! Thank you for choosing us. If you need assistance in the future, please don't hesitate to reach out.
What a rubbish company.
Not only they didn't help me with my question, they also signed me up for a monthly rolling contract of £60 per month.
By the time I realised it was too late.
Lovely!
I strongly recommend to stay clear of these scammers!
Tried speaking to them but all they said is that I offered to T&C'sa
Hello, Marcin!
We totally understand your disappointment with us and agree that this is unacceptable.
Let me explain how our subscription works first. You purchase a 7-day trial subscription for $1. Once the 7-day trial expires, you will be charged $74 for a monthly subscription. We always remind our clients about the end of the trial subscription via email two days before it expires. You can find more information here - https://ask-crew.com/info/terms-of-service/
If you still have questions, we will be happy to answer them. Just email us at help@ask-crew.com, or if you wish to speak with us, here’s our number +1 (888) 873-7388
Ask crew.com ripped me off.They didn't answer my question. They fed me a whole lot of questions I didn't want and didn't have any answers to and when I asked for a refund, which should have been just the dollar I had paid, they took another 71.66 AUD instead.
Overview
Ask-Crew has a rating of 3.1 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Ask-Crew ranks 75th among Question And Answer sites.
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We do everything possible to create perfect conditions for online consultations and keep both Members and Experts satisfied with our service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Dustin!
Thank you for your feedback! We're thrilled to hear that you found the guidance valuable and the service top-quality. It’s great to know you feel confident about where to turn whenever you need support. We’re always here to help!
Best,
Anna, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218