business logo of Ask-Crew

Ask-CrewReviews 455

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.


+9
How would you rate Ask-Crew?
grey star
grey star
grey star
grey star
grey star

Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.5 stars from 455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention expert advice, great service and step instructions. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

Quick support
September 18, 2025

Unlike other support services I've tried, there's no endless waiting. Ask-Crew responds promptly, and their guidance is always helpful and effective, saving me both time and frustration.

Date of experience: September 18, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Helen!

It's wonderful to hear that our prompt assistance stood out to you compared to other services. We appreciate your kind words and look forward to helping again whenever needed.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Australia
1 review
0 helpful votes
Follow Matti K.
Unfollow Matti K.
Share Review
Report Review

Roxanne D. Is an asset to your business
September 17, 2025

I got instant answers with continuous correspondence from this knowable, friendly and polite expert!

Date of experience: September 18, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Matti!

It's wonderful that you experienced such helpful and polite support from our expert. We appreciate your feedback and look forward to assisting you again whenever needed.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

District of Columbia
1 review
0 helpful votes
Follow Gloria C.
Unfollow Gloria C.
Share Review
Report Review

Awesome job
September 17, 2025

Artie was very knowledgeable, patient and kind. He helped me with my lap top and was able to give me the information that I needed for the laptop as well as telling me how to keep it clean and told me where to look for the Anti Virus info.

Date of experience: September 17, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Gloria!

It's wonderful to know that the assistance provided not only solved your laptop issue but also gave you useful tips for maintenance. We truly appreciate your kind feedback.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

Keyboard fix
September 17, 2025

A small issue with my keyboard was resolved in a single chat. The expert explained the cause and how to prevent it.

Date of experience: September 8, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Frank!

We're glad to hear that your keyboard issue was resolved so quickly and that you also received helpful tips to prevent it in the future. Thank you for sharing your experience!

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

GB
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

First Class Service.
September 17, 2025

Your operative, Daniel, guided me through a difficult subscription process in the most reassuring and professional manner, taking into account my elderly inabilities to initiate the process. My issue was quickly resolved thank you.

Date of experience: September 17, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, John!

We're delighted to hear that the guidance you received was professional, reassuring, and helped resolve your subscription issue quickly. Thank you for sharing your kind feedback!

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

GB
1 review
0 helpful votes
Follow Rory M.
Unfollow Rory M.
Share Review
Report Review

Urgent Support
September 17, 2025

I am delighted with the support I received from a member of your technical staff, being 83 y/o and living alone it is good to have an expert working on my behalf. The internet while providing access to a large volume of information can be quite challenging for individuals like myself.

Date of experience: September 17, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Rory!

It's great that our team could assist you and make the online experience less challenging. We truly value your thoughtful feedback and are happy to have been of help.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Iowa
1 review
0 helpful votes
Follow Craig R.
Unfollow Craig R.
Share Review
Report Review

Smart home sync
September 17, 2025

All my smart home devices were out of sync. Ask-Crew helped me reorganize them so lights, cameras, and speakers now operate seamlessly together.

Date of experience: September 14, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Craig!

We're glad to hear that the support you received helped bring all your devices back in sync. It's great to know everything is now running smoothly together.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Maine
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Good person, good advice
September 16, 2025

I asked how to send funds anonymous via Zelle. Apparently there is no way, to my great disappointment, but the person I worked with patiently described alternatives that seem promising, so I'm pleased!

Date of experience: September 16, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Robert!

It's great to hear that the options provided were useful, even if Zelle couldn't meet your needs. We appreciate your kind feedback and are happy the guidance was helpful.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 021

California
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Password recovery
September 16, 2025

I had completely forgotten a critical password, but with Ask-Crew's step-by-step instructions, I recovered it in no time. Each step was clearly explained, and I felt confident following them without any mistakes.

Date of experience: September 11, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Michael!

It's great to know that our clear guidance made the recovery process smooth and stress-free for you. We truly appreciate your kind words.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Micheal l.
Unfollow Micheal l.
Share Review
Report Review

Device tuning
September 16, 2025

They helped me adjust unfamiliar settings across several of my devices, showing me how each change improved performance. Now, everything runs more reliably, and managing my gadgets feels much simpler and stress-free.

Date of experience: September 16, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Micheal!

Thank you for your feedback! We're so glad the expert helped you fine-tune your devices and make everything run more smoothly. It's wonderful to hear that managing your gadgets now feels simpler and stress-free!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

California
2 reviews
0 helpful votes
Follow Elaine H.
Unfollow Elaine H.
Share Review
Report Review

A++lex is primo!
September 15, 2025

Patiently and with utmost kindness, Alex showed me how to get to my account data with me having to ask what a browser was. Talk about a novice!

Date of experience: September 15, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Elaine!

Thank you for your feedback! We're so glad Alex guided you with patience and kindness, making sure you felt comfortable every step of the way.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Oregon
2 reviews
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Unable to send or receive phone calls
September 14, 2025

My computer tech (Elijah) was a tremendous help in trying to resolve my issue and is a very knowledgeable and patient tech.

Date of experience: September 14, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Thomas!

We're pleased that the assistance you received was thorough and professional. Having someone guide you with patience and expertise is exactly the experience we want to provide, and we're happy it was helpful for you.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Illinois
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

Charging
September 12, 2025

I wanted to know how often my unit needed to be charged to keep in readiness. The info was not in the User Manual, but the Agent quickly answered my question

Date of experience: September 12, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, David!

Thank you for your feedback! We're so glad the agent was able to quickly provide the charging information that wasn't in your manual. It's great to know you now have the details to keep your unit ready at all times!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Florida
1 review
0 helpful votes
Follow Renee H.
Unfollow Renee H.
Share Review
Report Review

Full support
September 12, 2025

I love that Ask-Crew doesn't just give temporary solutions—they stay with you until the problem is completely resolved. I never feel unsure about the next steps or left halfway through.

Date of experience: September 12, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Renee!

Thank you for your feedback! We're so glad you value the full support we provide from start to finish. Knowing you never feel left halfway through means we're doing our job right!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

Weekend help
September 11, 2025

Even on weekends, when most services aren't available, Ask-Crew helped me when my washing machine broke down. Their guidance was faster than I expected, and I was able to get things running again immediately.

Date of experience: September 11, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Kevin!

We’re glad to hear that you were able to get the help you needed right away, even on the weekend. It’s wonderful that the guidance was quick and effective, allowing you to fix your washing machine without delay.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

New York
1 review
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Share Review
Report Review

Reliable backup
September 10, 2025

Knowing that Ask-Crew is just a message away gives me a huge sense of reassurance. Whenever my technology fails, I feel like I have a reliable backup who can guide me through anything.

Date of experience: September 10, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Larry!

We're very glad to know that our service provides you with reassurance and peace of mind. Having reliable guidance available whenever you need it is exactly what we aim to deliver, and it's wonderful to hear that this gives you confidence when dealing with technology issues.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

TV connection
September 8, 2025

I connected my smart TV without calling a technician. Step-by-step guidance from Ask-Crew made it simple, and it now works perfectly with my other devices.

Date of experience: September 9, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Paul!

Thank you for your feedback! We're so glad the step-by-step guidance made setting up your smart TV simple and successful. It's great to hear everything is now working perfectly together!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

New Jersey
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Alex is very knowledgeable, patience, professional and kind. The problem is being complicated by Microsoft for unknown reasons and Alex has instructed me in multiple ways to try to resolve my issue. I am left with waiting 24 hours before attempting to sign in again. If the problem continues, I will close my current Yahoo mail account and open a new one with all of the other issues to be taken care of at that time. 5 Stars is not enough for all of the help he has given me.

Date of experience: September 8, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Linda!

Thank you for your feedback! We're so glad Alex could guide you with patience and kindness through such a complicated situation. Your 5-star praise means a lot, and we'll be sure he knows how much his support has helped you.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

GB
1 review
0 helpful votes
Follow Roger F.
Unfollow Roger F.
Share Review
Report Review

Patience of Jobe
September 8, 2025

Alex S is one super helper, I am 80 years old and as they say "Use it or lose it" well I have lost it since retiring 15 years ago only write the odd letter and buy stuff from ebay etc. So all the stuff I learnt has gone.
Alex gently lead me through the minefield that is Microsoft.

Date of experience: September 8, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Roger!

Thank you for your feedback! We're so glad Alex was able to guide you with patience and care through the challenges. It's wonderful to hear his support made the process feel manageable.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576

Canada
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

Fast setup
September 8, 2025

Setup for my router was fast and easy. Everything worked right away with no problems, and I was online in no time.

Date of experience: September 8, 2025
Ask-Crew S. Ask-Crew Rep
3 months ago

Hello, Sarah!

Thank you for your feedback! We're so glad the router setup was quick and seamless for you. Getting online without any hiccups is exactly the way it should be!

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218