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Asurion has a rating of 4.6 stars from 10,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Jennifer did everything I needed and I'm sure she did it with a smile
Everything was simple and easy to use The customer service team was very helpful
Chris did a great job professional and patient. Resolved system issues quickly and accurately
Did chat with a live person not a computer that never seems to help.
Easy to make a claim. The check took around 3 week to arrive home.
Easy fast and great customer service I always recommend asurion to friends and family
I needed help with my tablet, and I was able to resolve the issue.
My problem was resolved with professionalism and with complete assurance that it would work.
The steps were easy and she, Jennifer spoke to me, well texted me promptly.
The service was quick, they arrived sooner than expected! I have no complaints!
Very great customer service and delivery, the expert was on time and very understanding
IT'S A SCAM. DO NOT PURCHASE THIS INSURANCE. IT'S "PREMIUM" MONTHLY CHARGE US WAAAAAAAY OVER PRICED. AND YOU STILL HAVE TO PAY A "DEDUCTABLE" OF $300
I appreciate the assistance I can get from Asurion by texting! My problem was remedied ASAP. Thank YOU for the great techs at ASURION!
IPhone 11 cracked screen would flicker but Ubreak IFIX handled the issue with ease and speed as a customer I am satisfied with the results.
Staff were very friendly, screen replacement took under an hour, quality work.
Very good experience. My technician, Pia was knowledgeable, helpful and very fast.
Good customer service and professional, easy to talk to and detailed information given
Easy fast and very pleasant to deal with, respectful nice and helpful
See previous box for the explanation of the superior help I received
This company was great. Service was fast and easy and the results were exceptional.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
