Asurion

Claims can be done online and shipping and receiving is easy. Just keep a look out on the emails when the arrive to follow with instructions do follow.

Amazing! Hazel way above and beyond incredible customer service. You resolve my problems and did more than I could ask for. Thank you so much for a Asurion.

I have never had really good experiences with extended warranty until today. The ease the claim was handled was something I did not expect to be that easy.

Getting new phones for the holidays I've had to contact Asurion more than once to help set up new devices. Each time the agents were courteous and knowledgeable.

Mike, my repair man was very professional and conscientious about his work product. I could tell he took pride in his work. Very good representative for the company.

Had a problem getting the warranty claim started, Emmanuel did a fantastic job of guiding me to the information I needed to complete my task with great patience.

Prompt and complete. Taylor was very helpful and promptly guided me through steps to factory reset old phone for return to Verizon and I will mail it tomorrow

The process in place is fairly straightforward. At first it seems like allot of trouble to go through but after the first experience, it really isn't that bad.

Staff was quick to resolve my battery issue and update my laptop speed. Will definitely be going back to this location for any other issues with my electronics

Asurion has been a great help with my technology. With 24/7 tech support and protection on most of my devices I sleep better knowing they've got my back.

Any time I have gone into the Huntsville store on Sam Houston Avenue the worked are so nice, friendly and helpful. It's really nice going somewhere and getting excellent customer service.

Back-end processes need work, but the coverage is excellent. If you can wade through the registration and claims process and your device is covered, it's definitely worth having.

Frustrating phone reps. Techs are good. Don't make me repeat all my info. Everytime I call. You have the info. On the computer screen in front of you.

I love Asurion service. It is the best at getting problems with devices taken care of. I have never had a problem getting my devices repaired or replaced.

The technician who arrived at the house was phenomenal and made the experience overall excellent but asurion phone advisors and online "start a claim"(process) could use some improvements.

Customer service was great, and very helpful. Everyone went very smooth no problem or hassle what's so ever. I was really pleased to be helped out very fast.

This was the most painless experience I've had with replacing a phone screen. Asurion made it very easy and the store I worked with had fantastic customer service.

I am disabled and have a hard time with navigating my phone. I was given very incredible assistance and the issue was resolved immediately. Thank you so much.

Had a problem with a humidifier under protection plan. With short online chat, Raymond quickly processed my claim, and it was satisfactorily resolved in just a few minutes.

The technician arrived on time was very knowledgeable and very polite. Customer service kept us informed of when they would arrive through text messages and email. Good service!

They give you the run around when trying to file a claim, don't waste your money! I will never recommend matter of fact I will be making video to my million followers to never get Asurion

I was very happy with how grate it worked. Looks like new.

Very patient and well informed customer service representative. She didn't talk so fast that I couldn't keep up with her and she answered all my questions!