Asurion

We received a text introducing himself, he texted again to let us know he was on his way. He got here fixed the phone and was on his way and I am a happy customer. Completely painless!

The response was immediate, all I had to do was make a call and they sorted everything out and sent a check to my address, my experience was frustration free, fully recommended!

Service provided was very good. Technician provided a detailed search of any problem and was able to resolve it on site. The scheduling and keeping the time of the appointment needs improvement.

I have been with Assurion for over 15 years and never had a problem with them. Right when I need them, I filed a claim, paid $249 and scheduled an appointment. The website looks great and you'll get an "Assurion Expert" to come and setup your new device on the same day. Once they take your money, you'll get an email explaining the exchange process and even a text introducing your assigned "expert". The only problem is that the "Expert" does not exist and won't show up for your scheduled appointment. To add insult to injury, you'll get an email telling you that the Expert is on the way with a link to Track the Expert. When you click on it, you'll get a message that your Delivery has been cancelled and then you are on your own to fix the problem. Their tech support will offer you a $10 gift card for wasting your day (it never actually gets sent to you) and you phone won't get to you as advertised. Stay away from this company. They are better and cheaper alternatives such as Square Trade.

I'm very satisfied with the work that was done on my phone. Phone works great and was done in a timely manner. Experienced no problems with the provider.

I lost my phone, and I need it very badly like we all do. The experience is very quick and efficient. I hope to receive my phone tomorrow. Today is friday. Lets see if the time is even faster.

The agent that i connected with was very professional, and i didn't have to wait very long to be connected with them at all. Would use asurion support again

It was friendly, quick and easy.
Great service. Very helpful. Would definitely recommend this service to anyone and everyone. Thanks again for your help and service

My customer representative was fantastic and answered all my questions. I also decided to buy more protection with this fantastic coverage. I highly recommend this company.

I had a great experience with them. That was very professional. Got everything done very quickly no hassles no unnecessary loops. I would definitely recommend them.

Appreciative of the patience of the tech. I am an older customer and not very tech savvy. Had some challenges with new telephone and transferring data.

I am very satisfied with the helpful support I received today with getting my laptop serviced. I didn't expect it to be this easy. Very friendly and helpful people.

I purchased a computer chair and had it covered under asurion. There was a defect in the on my purchase and had it resolved by asurion. Great customer service.

I had no idea how to operate this phone, Chris my technician helped and was very patient with me, now I feel very confident and got all my stuff on my phone with his help!
I am very grateful!

I have purchased Asurion with all my sports outdoors equipment and I love the peace of mind I have knowing that it anything goes wrong I am protected and that I can have confidence that the process is simple to navigate and the customer service is superb.

I was completely satisfied with the overall experience I had with the purchase of my insurance they covered the tool that stopped working dwelt gave me the run around

The technician was very knowledgeable, very professional, courteous, and completed the job in a reasonable amount of time. I am very satisfied with the job recommend them to anybody.

My experience was quick and Joanne understood my needs and help me without hesitation. She was very nice and deserves a raise for her customer service.

I purchased an extended warranty on a refurbished laptop that I purchased from Amazon. I had to file a claim and they made it so easy to file my claim. By far the best warranty company to deal with.

My repair tech was amazing. He was fast and so nice. I took a nap in my car and he even woke me up when my phone was done! He got me in a day earlier as well!

I dropped my phone and the front screen broke. I contacted AT&T and promptly received a link to file a claim.
I am very satisfied with the way that my damaged phone was handled.

Dropped my phone shattering the screen. Set up appointment for them to come to me to fix it. The representative texted me when heading my way with ETA. Very pleased with the service.

Kevin went above and beyond to help me fix my issue. He made everything extremely easy and even made all the directions easy for me to follow. Explaining everything along the way. Thank you