Asurion

So easy to file the claim for my small appliance and had it resolved in a few minutes. Operator was fantastic to work with!

Great service quick and fast. Phone worked like brand new. Tech was very professional and experienced which made it a easy process.

My lap top screen stopped working. I filed the claim on January 14th and was told I'd receive a box and shipping label in the mail to send the lap top to them to inspect and try to repair. Two weeks later, I still didn't receive a label or box. Many calls and long waits later, I spoke to someone who said they didn't receive a copy of my lap top purchase receipt (even though I did upload it back on January 14.) They made me upload it again. (Keep in mind, they never emailed or try to notify me of this "missing" information.) After that day, I called them several times a week because the label and box were never arriving. One day, it finally showed up. I sent the lap top back. Again, after several more calls, I was finally able to get someone to tell me it was unfixable and they'd replace it. I was then never sent any updates, and I'd call to check in only to be told I'd receive the replacement in a couple days, or I was told that they needed more information. I must've called them 50 times in total and every time, the prompts alone would take about 10 minutes to finally reach a person. Then that person would try to sell me more insurance before helping me with my ongoing claim. Each call took about an hour, and I'd get nowhere. I finally reached out to AT&T, where I bought the Asurion insurance. The salesman there assisted me to get to the bottom of this. He placed several calls to a higher-up at Asurion. It's March 28th (over 2 months since I filed the claim), and I finally just got my lap top computer thanks to AT&T stepping in. I would NEVER recommend Asurion.

Christa was great and handled everything very easy for me. Would recommend Asurion plans to all for some peace of mind on your product.

Asurion were very professional, reliable and quick in taking care of the issue with my dryer in a timely manner.
I highly recommend them.

My son lost his phone. Let me know after one week, claim was filed and received answer within 24 hours. Fast and easy service! Great experience.

My claim was easy fast and better than expected! It's a good service to have on your phone if you have the family plan.

I've always hated what a pain it was to call in but this was so easy. Definitely they have stepped up their game. Thanks

Young guy was respectful. Enjoyed doing what he does,was quick and happy doing it. I like him. Keep up the good work my brother!

The tech guy arrived when they said he would, I am happy with the experience my phone now works even faster. Glad we used your service. Thanks

Kevin was awesome, professional, kind and went above and beyond to accommodate me "in a rush". Fixed my iPhone in an hour. Best service ever!

The insurance provider for Att is a crock of $#*! I can't get my same color phone but they will still charge u 250.00 kiss my $#*!

Staff was very pleasant and courteous. Gave me a tentative time to have my son's phone fixed and even finished half an hour earlier than expected.

He took a while and had treated me with respect. I am an old man which is very much behind in this world in 'tech' thinking.

They've made so easy to make a claim, u don't have to speak anyone, just explain what happened, follow the directions and boom. Definitely worth it!

Asurion does cover what they say.
Not thrilled with the phone circus you have to go through though.
I have had 4 service calls and all were covered.

Easy and super simple to use! I would recommend it for all your gadgets in your home. Customer service is very helpful as well.

I was having trouble with deleting photos from trash on my phone because I did not know how to get there. Thank you tec support

I was able to resolve a technical issue regarding my guitar with full warranty support. Quick, easy, and true to their word in the Asurion pamphlet.

$325/year and they would not cover a glass on my iPad. Which I still would have to pay $100. The actual repair without insurance is $300.

It was great until you asked me to write this review, now I can see what happens next because this pop-up won't get off the screen!

It was fast and easy. My new device will be here in 2 to 3 business days! So happy I decided to purchase this insurance!

I had an insured product fail and needed to file a claim. Asurion made the process extremely easy and resolved my issue without any drama or delays.