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Asurion has a rating of 4.6 stars from 10,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Alicia was very kind and helpful! In a very short time, she diagnosed my issue and fixed the problem.
Asurion always is helpful and necessary when you are needing insurance for your cellphones or tablets! Thank you Asurion!
It was a pleasure working with Justin. He was so patient and very kind. Knowledgeable and awesome in multitasking!
Wonderful and quick, and I didn't have to wait on a phone listening to elevator music in the process.
Literally did not have to lift a finger. Everything was easy to complete. Tracking was spot on. Expectation was beyond satisfactory. Thank YOU!
Wish I would have started the chat sooner. It was fast, easy and productive.
Straight forward and easy. Knew exactly what i needed and straight to the point.
5 min. Transaction. Love it.
He was very helpful and patient with me even when I was unsure of understanding what was being done.
The lady that helped me was very patient and help me step by step until my problem was solved. Very good and satisfied. To bad i didn't get her name
Amazing easy the expert Dylan did a great job 100 percent and would recommend 😀
We use the clothes dryer more than most households and the warranty is the best investment for any appliance.
This service is absolutely phenomenal and definitely worth the money. I am also thankful for the superb customer service.
I had a great experience with the representative Derrick. He was very knowledgeable and made the experience overall satisfying.
Laid process was easy to file. Emailed conformation. It will come right to me. Easy no hassle claim service.
Easy to deal with, fast service, very satisfied with my experience with this company and I recommend it highly.
Everything was great. Keep doings what are doings. Staff are train and know there job. Your instructions were easy.
Very surprised how easy and quick everything was handled. Very pleasant and efficient. Thank you for a great experience
Good services and fast and easy. I will recommend it to my friends and family. It's my pleasure to have service with them
I was upset I had to wait 4 days to get my screen replaced but Blair the agent was awesome. Screen is just like new
Justin was kind, polite, and so quick at the repair. Super impressed with the service and overall experience!
Repairman was early, professional, and very thorough in making sure everything was repaired and worked like it was supposed to before he left
All of my protection plans are easy to access and I like that I can add plans to purchases made elsewhere with ease.
I was able to file a claim and register my product a year after I purchased the phone. It is well worth it!
Wally introduced him self upon arrival and was so patient with my questions and knowledgeable. He was above helpful and that I appreciate..
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
