- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Anthony was amazing! Best service ever. He helped me through the process and was very patient with me.
The process to submit the claim was fairly user friendly. Let's see what the result yields and expedient.
Have done the job beyond my expectations, my lap top was working perfectly fine changed the required parts
I used the service twice this month. 2 broken devices
The service was perfect, fast and very professional.
It was pleasant, associate was knowledgeable and service was done in record time. Satisfied customer here! Thank you.
This was a painless and quick experience. Asurion makes it easy to file a claim and processes quickly.
Fantastic and thorough process and experience. Start to completion took 5 minutes. Evaluation and direction were easily understood.
It was good.Customer service was knowledgeable.They will let u know all ur options before they proceed ur claim..
Customer service response was excellent and easy
To follow, just have all required information, it's easy and efficient.
Giving a personal shout out to Michael. I would definitely recommend you guys. Thanks a bunch again... michael
Called Asurion to cancel to day and I'm still waiting. 45 minutes and counting. That is totally ridiculous.
Nick was very knowledgeable and super helpful! He gave excellent instructions and made the entire interaction very pleasant.
I've had Asurion for the last 5 years and it has been the best and easiest to use. Fast and efficient service.
I had an issue with some calls not coming through properly. The technician had the issue resolved within two minutes, if that.
I had a printer problem, had bought the extra coverage from Asurion, and my problem was handled in a matter of minutes
I had 2 game system controllers that was not usable and the turn around was and getting them back was very fast.
I was pleased with the professional and thorough work performed by the tech gentleman who repaired my appliances. Good diagnostics and work.
Setting up a new iPhone, from a very old one, was complicated. The Verizon tech, through Asurion, was patient and very helpful.
Comfortable, I walked out knowing what I needed to know about the procedure. The tech was amazing. He explained everything to me.
The advisor was very efficient and courteous. My repair was done within 1 hour of arrival. 10 out of 10 I recommend
This was probably the easiest service call of the day.Technician pressed reset button and dishwasher reset and went through self test cycle.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
