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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Great so far but we will fine out if I get the phone in the mail
It took me about 5 minutes to file a claim to repair my cracked screen. Thanks!
Very easy to return I just got to the doctor Paul would be 100 not 200
They make this experience to make a claim easy!
Will definitely buy warranties in the future!
Just filled out information as instructed and started chat and satisfaction in a matter of minutes.
I don't know how they do it but it was a very easy no hassle claim
Was very satisfied with the services that I was able to obtain through this online service.
Rejoice was caring, kind and knowledgeable. She was able to assist me in placing a claim.
The tech that came to fix our problem with the refrigerator was very friendly and helpful.
Filed a claim online for my accidentally damaged phone and had my replacement within 12 hrs!
I needed help with transferring and activating my sim card. The chat was easy and quick
Easy I had no issues at all. I would do it again if need be thanks.
Very good service and fast and only cost me $25 I would recommend them to everyone
Easy to file claim and good time frame to repair. Surprised at the convenience it allows.
The claim process was super easy, and I had new phone by 11:am the next day.
Had a great experience. Replacement phone arrived the day after I put in a claim.
Thanks
I love they fix my screen on my phone fast and it look very brand new
Made a claim on a Friday, replacement phone arrived Monday. Super fast and easy! Highly recommend!
The 24/7 service is really great. Shipping and receiving our insured item was fast and easy.
Very good experience for my self the best time I have ever experienced in the past.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
