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Asurion has a rating of 4.6 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
In a situation involving unfortunate circumstances, Asurion is great to have in your back pocket
Abigail was my customer service rep and did splendidly to helping me with my claim.
It was and easy experience the helper asked all the right questions to assist me.
Reporting my phone stolen and delivered the same day is as good as it gets.
This company backed up their claim and processed my claim with little to no problems.
Call customer service. They took my information. My claim was submitted same day. Very satisfying
Oh my! So, patient with me. Really read & understood my problem! Able to resolve!
From start to finish your team was great, in about two weeks everything was resolved.
The security advisor was very patient and walked me through the procedure with great clarity
My experience was super easy the staff was very helpful and pleasant to work with.
The Asurion site and filing a claim was by far the easiest I've ever experienced!
I have used asurion for over 15 years and have never once had an issue
Filed a claim and got a place within 15 miles to get my screen fixed
It is easy to claim and very helpful. I trust the Asurion for the warranty.
Easy to use. Fast service. Will be able to tell more when replacement phone arrives
Buying protection for your merchandise is very helpful and very satisfied with asurion. Thank You
David was very helpful in repairs with my phone excellent customer service and very fast.
Very pleasurable! Very pleased with this experience! Carrie truly is an asset to your company!
Very easy, and overall if any problems just contact support chat. They are very helpful.
I only had to go through 2 service representatives before I received the desired services.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
