Asurion has a rating of 4.6 stars from 10,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I think I've said it all already,friendly,helpful and kind help is what I received
Ms Ebony helped with my set up and had the answers for my questions
The assistance was good and fast good service they resolved my problem in minutes
Agent was very helpful and made sure I was completely satisfied with the claim.
As said in the previous page I'm very well satisfied with the entire process...
It was fast easy and a delightful experience I would recommend it to anybody
My old samsung fold was replaced with the newest model available in the market.
The printer would work, received my money returned in a form of a credit/
Needed to check Security on phone, was an easy experience and simple to do.
Very friendly and speedy service, and overall a great experience dealing with the company.
They resolved my questions very quickly and were very kind to assist me
Thanks.
Excellent technician was in time slot. He was polite and did a great job
I lost my phone and getting it replaced was quick and easy thank you
We were very pleased with your service and would recommend your contract to anyone.
Really happy? After looking at empty contacts to 121 out of 141 I'm happy?
Mr. Roland was very helpful. He was professional and listened carefully to my problems.
Asurion was prompt, professional, friendly and they got the work done the same day!
I was able to activate the new phone and update contacts thanks to Amanda
Great claim process, easy o complete, good updates to the claim holder. Timely communication
Wonderful level of service. The service that I received was timely and very professional.
Once you understand how to do then it's easy to claim your stolen phone
They were very nice & did their best to answer my concerns & questions
My washer began to malfunction, My technician was knowledgeable and well-trained for the job.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.