Asurion has a rating of 4.6 stars from 10,701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Good and easy I thought it was good and easy! I wand pleasantly suprised
Very easy to use this service. Friendly staff and knowledgeable.
Tech was professional, polite, efficient, quick service
The gentlemen that helped me was extremely polite and helpful.
I had a great experience, phone was fixed super fast with no issues.
Process was much easier than anticipated. Quick and painless.
Good experience.
The technician was very knowledgeable.
He did a great job on my phone.
Very fast and efficient. Got another phone in a couple of days.
My son broke his screen. They came replaced it and he is a happy social butterfly.
Got my phone on time no hassle nothing else to say thank u
Excellent customer support and it was someone from the states not a third party.
Quick fast service, friendly conversation and attentive. Highly recommend!
Excellent good attention, and fast, excellent service
The service was quick and the representative was very friendly and knowledgeable.
Easy to find online services. Easy to make claim. Easy to get phone repair. Just easy
So easy and fast and the workers are so friendly and helpful
Phone broke on Sunday had the phone replaced on Monday.
Looking forward to resolve to my insurance needs and my personal needs
September call was not successful. Second call was successful. However the problem persists.
It was excellent. Everything was easy and was done fast!
I have a problem with my phone and I have my replacement quickly and easy
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.