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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Loved the experience will definitely recommend I was able to repair my device in no time!
Super fast and easy claim process to ensure our son's equipment is always working in top shape!
Easy to replace my phone that was dropped and now has a buggy screen
Asurion handled everything quickly and efficiently.
Prompt response and concern with resolving issues to satisfy customers
Filing a claim was much easier with the utilization of Chat.
Very good overall, prompt service, claim was approved right away.
It was
Extremely easy to file a claim through asurion best experience I've had
It was super easy... at&t is the best phone company to have.
It was convenient, easy to complete. Delivery is quick.
Easy to file a claim as always with my family phone plan
I was able to handle a claim for lights very easily with Asurion
The customer service team at Asurion are always very helpful and kind
Asurion does not send the pay self label for returning.
Employing people like Daphne is what makes your company and service worth having.
The representative gave me assurance that all is well in my dilemma.
Great service with repair of laptop. Will always use Asurion.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hi Angelina, we are here and happy to help. For most claims, we do provide a return label. We will either include it with your replacement device or send it to you by mail or email. If you find you do need additional assistance with this, feel free to reach out to us directly. We are here to help. -Ari