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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Asurion kept in touch with me, I felt sure that they would cure the problem.
Great quick and easy she helped me with everything I wanted
Tia was awesome
Very knowledgeable and quick great service by her thank you
Tech talked me through issues and fixed the problem
Very easy process. Thank you. Had no difficulties whatsoever. What a relief!
I love how easy the process is on getting my insurance claim in!
Jasmine our tech was super helpful and extremely efficient.
It was complicated getting the different addresses correct, but I understand
Robbie was super nice and helpful with the activation
Gina was great on the chat, helping me to smoothly set up my new phone! Ace and so patient.
Great experience, the technician did an awesome job. Highly recommend
The online chat to complete my claim was very easy which I greatly appreciate!
Good everyone was so helpful and kind will recommend to a friend
Was very easy and helpful thank you for helping me
My clothes drier seal on the door came loose and they got it fixed quickly. Very pleased AAA+!
Seamless transaction and support. Well worth the money! Will purchase again.
Abigail was very nice and helpful. She quickly resolved my issue.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hi Michelle, we are happy to hear this was a great experience for you. If you find you do need any additional assistance, feel free to let us know. -Ari