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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Simple form and next day shipping included. Very user friendly.
Service was exactly what you hope for when you're at wit's end.
I have never had a problem here. Thank you for everything
Very well and satisfying,very professional prompt service easy resolution
Excellent quick service no hassles all you have to do is follow the simple steps.
Problem with product and the warranty issue was solved quickly
It was good but the Deductible is to hi. For that old phone
Got me up and going real quick thanks you made it simple to do
Went trick or treating she lost her phone! This was so easy thank God I bought the coverage!
One phone call and was so easy to schedule service for computer repair. Highly recommended.
Excellent customer service, very informative on the status of things and quick turnaround time.
Monique is her name. Excellent skills easy to communicate.
As always, this plan provides peace of mind. The claims process was very quick and easy
Awesome experience was very helpful thank you for making it easy
Super Fast and Easy. Online claim makes it stress free!
Brandon was both friendly and efficient. Congratulations on having such a great employee.
Easy to do, and quick! Super happy with this provider!
Replacement was easy to do on website Thank you...
Great fast no easy same day delivery love it two thumbs up
Easy process happy with end result, even delivered replacement phone
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hello, Arvie. We are glad o hear you have your replacement. Thank you for your feedback. -Rue