Asurion

I've made a few claims with Asurion, and every time I've had friendly support staff helping me and an otherwise easy claim process.

I have used Asurion for a few different items. They are responsive and easy to work with. They'll let you know if you need to work with the manufacturer or their claims team. They try to resolve the claims quickly.

He was on time, very helpful explaining and showing me some stuff I'm not familiar with, he was very professional, nice attitude and very positive and polite. I give him

It was simple and easy to get my phone repaired and easy to pick up.

It's very very good and it has been working very well

Thank you Brandon for your kindness and fast turnaround on my phone. You were kind from the beginning and you made me feel confident that you would be able to fix my problem right away. Thank you for your impeccable service and kindness

My old friend stopped work and it was very easy to solve the problem with Asurion by website.

My experience was a very easy process. Came the next day. Set up was easy. No issues with the replacement phone at all.

I will buy the asurion warranty's on everything they are offered on because they are low priced and cover almost everything. Always great customer service and so easy to file your claims.

The customer service rep was extremely helpful. I am so glad I bought the warranty! And that the claim process was easy and effective.

The agent, juvelyn, was patient and very helpful in assisting us with the application process despite our limited English. Thank you very much.

Great service on time communication was good and over all I will tell family and friends

Amazing service! Quick, no hassle, and solved the problem in a heart beat and I mean solve and in solved two problems in my end in less then 4 days with having one of the devices stolen once it got delivered reported it and no problem at all next day I got my replacement

I had to file a claim for an item I had purchased. I attempted to do this online, but I had an issue. I was connected with Asurion's chat service immediately, and everything was settled in less than ten minutes.

How easy it was to file a claim. Box coming in 5 days. Repair and return within 10 days. How wonderful this company is!

I just read that Asurion sends refurbished, badly, devices to those whose claims they fulfill. They denied my damage claim on my iPad because it wasnt on the Verizon network that day. I was on 2 planes that day flying to Africa. IPad was off most of the day. Anyhow i mostly use wifi and not cellular data so usually not on the Verizon network. The screen got cracked while it was in my carry on. Seems to me it would be cheaper for them to cover me getting a new screen rather than a whole badly refurbished device. Anyhow Verizon said they'd pay for the repair and refund my premiums. No one at Verizon knew Asurion could deny a claim because of no network usage.

Highly recommend this service to all of my family & Friends! Such an awesome & amazing service & customer satisfaction was met!

I couldn't find my email to link my Asurion purchase. Got on the chat and someone was there fast. I gave them my order number and they found my info. They let me explain my issue, gave me steps on what will happen next and time frame.

Customer service was fast and courteous and took care of my issue immediately.

He usually filing a claim with any insurance company as a real pain in the tush, but not with asurion They make the process totally painless or a fantastic company so glad I found them

Rachelle worked with me to find the exact information that I needed so she could help me with my issue!

I have had lots on contact with customer service agents whether on the phone or chat. Monica, from Asurion, was one of the best and most politely helpful CSAs I have had the honor to meet. She needs a raise. And a promotion.

I went from iphone 13 pro max to iphone 15 pro max