Asurion

Online claim and chat with rep was painless. I was expecting it to be long and drawn out, repeating questions, but it was fast, easy and so far, so good. I'm hoping the rest of the process, shipping and return is just as great! Fingers crossed. So glad I purchased the Asurion protection plan for my item.

I explained my issues with the phone AND the service from your team member was excellent. Replacement phone was sent very fast

Asurion was contacted about a problem I had with a mini chain saw that I had purchased and had added their protection plan. The saw quit working no matter what i tried to do and when I contacted Asurion, my problem was resolved quickly and completely.

I needed to change my method of payment. Michael was very helpful in walking me through the process.

I've fielded 2 different claims with them and both times they stood behind the extended warranty. So happy.

Treadmill quit working before warranty expired, but I didn't file the claim in time, even though the treadmill has become unsafe. First claim I made I received no answer back. Was sure to 1 star review wherever I could

Being able to make the claim online made the process fast and easy. The time it takes for them to fix your phone was under an hour for my Galaxy S23 Ultra. I had broke the front glass then 2 weeks later broke the back and both were done in less than an hour. I would highly recommend this process and the people they send to fix your phone.

They were very helpful. Hoping that the issue is resolved by the LEVT team quickly.

Overall experience was great and worth my time got everything done

Professional, quick, and great customer service even with the overflow of customers.

I think that goes without saying but I give her 6/5 stars.

Tried to file claim on line but when it wouldn't let me I chat with customer service and they help out fast and easy and very professional.

The representative, Chris, who I dropped my phone off with this morning was extremely friendly, professional & accommodating. I appreciate his promptness, reassurance, communication & the speed at which he repaired my phone. He told me it was a difficult repair & would take approximately 4 hours, so I agreed to leave the phone with him. Within 4 hours, he text my alternate number to let me know it was ready to be picked up. As someone who has been in customer service for over 30 years, I was extremely impressed with his level of customer satisfaction! He's a keeper; give him a big fat raise!

DaphneLynn
1month1day.com
Facebook.com/1month1day
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I have two computers and both broke down. I was nervous about calling but they made everything so clear and easy to understand and I am so grateful that I had this insurance. They are taking care of everything for both computers, without any complaint or worries and that feels so good. THANK YOU ASURION

The rep I spoke with regarding my phone activation provided incredibly kind, patient and exceptional service all around. It was incredibly refreshing! Give that man a raise.

I lost my original $#*!'s receipt and didn't know about the option to upload your original at the get go(I'll do that next time). Once I got a copy from $#*!'s I used the Asurion chat to file a claim. Super simple, pretty fast and no hassle at all. Highly recommend for things such as a canopy. I will be a customer of theirs again.

I own a seven-year-old Dell laptop so that had a lot of bearing on the time that it took for my tech person to solve my issues. My issue is that I could not get my newly purchased Canon printer to connect with my laptop. The expert, Aaron, pretty much figured out what the problem was after a short period of time and asking me pertinent questions. It took a long time because of the slowness of my laptop and he was infinitely patient waiting for the old girl to do her thing. He took control of the laptop and was able to figure out the problem quickly and instructed me on how to remedy the problem as quickly as physically possible. I could not have had a better experience!

I purchased a surface cleaner and the insurance just to find out that they wouldn't repair or replace my equipment. This is a scam of a company. Be very careful of purchasing any insurance from these guy. They find any way to not hold up there end of the bargin, use extreme cation when dealing with these people.

Giving us a choice of selecting items to check off is cool...however, i do not appreciate being forced on your website to write a review...let me get on to take care of what i came to the website to complete.

I called about my phone issue and I received wonderful customer service and new phone.

I give them a 10 out of 10 it was extremely easy to file a claim I've been using them for many of years this is the second time I've had to file a claim and it's a great company to deal with, they are professional, their systems are user friendly and it is a piece of mind knowing that they are there if something happens because today things are just not made the way they used to be. So do not purchase any electronics or anything without protection these days and this company will deliver 100%. God Bless.

The experience was great! Everything was done online and the process was fast and easy. Replacement phone arrived the next day. The phone is working great. We are thankful to have had the coverage.

I walked in with a busted phone screen. With in a hour I came back and my phone was fixed. I felt so lost without my phone. So thank you for fixing it.