Asurion

Very easy to register my phone for repairs! They come to my house to repair my phone! The experience of starting the process online was very easy! I'm 59 years old and if I can do this, anyone can!

Bryan did an outstanding job, very courteous, very professional, and very proficient at his job. Hopefully he gets recognition for his outstanding customer service.

Log in and technological issues. Each issue was dealt with in turn and resolved in a timely manner. The tech was polite and cordial. A true pleasure to deal with and communicate my troubles with.

Well when i first open my computer, to see how to return my sons RC truck, i was lost couldn't find my product in the system, then i said to my self OMG what am going to do, i don't even know where to start, then the icon chat oped up, thank you so much for your help, stress free

She helped me resolve my problem of a purchased humidifier that arrived missing a part.

I was having a bad day but was made better when I was able to chat with Amy. She made sure to help with my issue. I can hopefully resolve my problem soon.

I too the insurance for one of my device and accidentally it was damaged while my sun was playing, when I started the claim it was so instant and quick. Appreciate the work.

I sent my Lenovo laptop and PlayStation to get fixed and within 7 days the items were shipped and received at home. Love the service from Verizon Asurion home warranty.

So three months ago my husband passed away. After he passed away I witnessed a woman in the street being taken advantage of by a man. I approached her and she told me he was forcing himself on her trying to make her be his girlfriend. I knew this guy because my husband liked him and I was giving him a place to stay. Well I made him leave and let her stay. Big mistake. When I made her leave she took the keys to my car as well as my phone. She stole the car that was later returned to me broke down about a mile from my home. It was easy enough to get back home so I did with help if a friend. The phone I didn't j ow what o was going to about. I mean you don't realize how much of your life is on your phone. I bank at a online bank and use the tap and pay deal NFC so that I don't lose my cards. Not to mention I had no idea how I was going to pay the deductable for my phone. I went online at home on my tablet and pulled up Asurion and started the claim process. I had just received my tablet so it had none of my banking stuff on it at all. I put in the claim and they put the deductable on my phone bill. Thank goodness for that. Not to me mention the claim was so easy to do. After dealing with TMobile's claim process. I was scarred to place this claim. With TMobile's claim process you must pay the deductable before your claim even gets submitted. With all that I have been through this was a huge blessing. Thank you AT&T and Asurion you both have helped me in my time of need.

My experience was absolutely amazing. The customer service was on point and everyone was eager to resolve my issues. I absolutely recommend customers to use Asurion.

Very Helpful and User-friendly. The service experience helped me understand the process from beginning to end. I'm referring the service to all my friends and associates.

My issue was handled professionally, and very quickly. The person I was speaking with was knowledgeable, and in a matter of minutes my phone was usable.

Repairman for the dryer came and identified the problem accurately. Since electrical work was not authorized, the problem was fixed another way. Thanks.

Technician Marcus was very polite and very helpful. He was on time and fixed both problems with my cell phone.

The phone people were very helpful as well.

Fast and convenient came to my work but didn't make it before work ended so came to my daughters choir concert and repaired phone while I watched concert!

I had been wondering about the Simply Safe that I had been involved with for sometime. The assistance that I received is quite reassuring. I endorse the service and encourage others to use it.

Marry was a pleasure to talk with. She made the process so easy and smooth!

We were able to get the phone fixed in an hour. The rep was very nice. I'm finally glad Asurion gave an option to get the phone fixed without sending the phone in

Recommend it is easy to submit claims. My experience with their customer service has been great. The chat feature is great also talking on the phone is great.

I'm not happy with the process of getting the help I paid for, when I purchased my washer and dryer. I had no problem paying for it, but I had to go through red tape to get the help I paid for

Filing a claim was so easy and simple! I don't have a lot of computer/phone time so it was much appreciated that the simplicity and correctness was a winner! Thanks so much!

I used the chat feature to setup my new phone after looking my other phone in the lake. The setup process went smooth and the use of the chat feature was great. Thanks so much!

I like how user friendly this claim was. I just put in my phone number it pulled up my phone and I put what was wrong with it and paid the deposit. It was that easy.