- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Every time I call with claim process, there is always someone kind to help me get thru with the hustle and bustle.
Excellent! The Techs worked with me not only to get my TV's up, but my phone also! I am a happy customer!
Excellent customer service right thru opening a claim to job done.
Very impressive and definitely recommend to buy protection plan from Asurion.
Screen got locked in vertical position.(likely Russians hackers)
On maybe my Phat finger?!?
Ed
Got to the root of issue quickly….
Asurion is one of the best insurance agents you can relied on and very helpful to reach out to at any time.
Everytime I have needed to replace an electronic from Amazon this wonderful service makes it so easy to do. Thank you asurion
It was very easy to change my phone insurance to a more favorable cost. Thank you Bobby
Chris was awesome and fast! He even gave me helpful info and fixed issues from the past with my phone. Trust him to do your phone fixing needs!
Had my cracked screen replaced at the att store. Very easy and the phone was repaired within a couple of hours.
I needed to switch out my older device. I have done so a few times over the years. But this time was by far the easiest experience ever. GREAT JOB.
Asurion is a company I would recommend to my family and friends. Work was done in a professional way. No Stress!
Best claim filing experience ever!
Very simple and intuitive. In a few minutes my claim was approved.
Highly recommend Asurion services.
Carbondale Illinois office was extremely helpful and had my phone fixed with ordered parts within 3 hours!
Went online and found what I needed to write action. I wish everything was just easier easy. Thank you very much.
Have bought multiple policies and never had an issue with help. Customer service is great. I recommend and will buy again
Asurion provided excellent customer service and a swift resolution to my issue. There was no hassle or unnecessary delays or roadblocks!
It was good not a problem at all very smart representative and very helpful would highly recommend this service to anyone
While the online claim submission process could improve, customer rep did a great job finalizing my claim in very little time.
They helped to get my purchase price back so can buy another. I will always buy the insurance just in case.
Had a claim with our cameras, they did my claim in about 10 minutes everything went perfect. Fast, efficient great job.
Went in with broken phone came out all fixed in timely matter, listen to customer needs. Helping people. Made it easy.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
