Asurion

Thank you everyone and everything went great, will definitely keep this subscription active for me as well as my family members

Excellent help and customer service provided by Ian was exceptional. He should be applauded to for the treatment he gives customers.

I had my Apple Watch come apart and they fixed it! I didn't have to purchase another one I'm so happy!

It is really fast and easy to file the claim super fast shipping. It's just an amazing insurance. I recommended 100%.

Very easy to make a claim! Really appreciated not having to wait on hold, and have used this service multiple times!

I had problems setting up my new phone and the help that was given to me worked and is greatly appreciated

Tech came and installed the parts provided and it now seems to work (it's only been a few days since repair)

I had to call in and was on the phone for three hours and still no results. Very frustrating, horrible experience

This company is very professional and easy to use! I got my refund quickly with no problems. I highly recommend them.

Kian is a hero today for sure got my denied claim turned Into an approved claim and soon I will be able to game online again thanks to him

My Husband is extremely rough on his phones. I am so glad I bought this protection for him. He is never without a phone more than 24 hours.

MY BOSS HEADPHONES STOPPED WORKING. WENT TO ASURION SITE,FILLED I FORMATION THEY ASK. AND THAT WAS IT! GREAT EXPERIENCE. THANK YOU. IM SO GLAD I GOT THE ASURION PLAN.

My wife's phone was broken, we took it to AT&T and the tech had it fixed and ready for trade in in a matter of maybe 30min.

I learned throughout the years that if they offer a warranty GET IT! I stick to this method and know that especially for big purchases I NEED insurance. So when I decided to invest in my first spendy camera I shelled out the extra money to have coverage just in case something went wrong over the next four years. My Canon Camera was great and as my photography progressed I invested in an external flash. I made sure it was compatable with my make and model and there are plenty of Videos I have watched... I had to watch (trying to figure out what was wrong) that backs me up.The flash wouldnt work actually it wouldnt even let me get past a certain menu its like it has a glitch its stuck on a caution screen. I call Asurion and I send it in to get fixed... they send it back... unfixed with a note attached saying it was fixed... I sent it back again per their request... they send it back again saying there is no issue... I talk to a lady who says after three times I can get a refund no problem just send it back one final time and I will receive an exchange or refund... THEY SENT IT BACK AGAIN to me! They said it was a software problem and they cant fix this its not covered! I go to Canon! They cant fix it either! Now I payed for a camera AND insurance and I cant even use it for the projects I need them for. I have since purchased 2 Sony cameras and highly recommend them. I would stay away from Asurion and Canon simply for their VERY poor customer service. I started this process of sending my camera back and forth in March 2017 it is currently late June 2018 and no one has offered any real help.

I purchase a smart watch on amazon and they recommended me to get extended warranty insurance from Asurion, I added it on and even recommended to a couple friends of mine. It was all good besides the fact that my watch was actually in need to repair, so I send in my watch after I received the shipping slip ( that was the first struggle to get the shipping slip emailed to me, the first one never arrives and I had to call them back in a week to get a second emailed, and then off I sent my smart watch in March 2021, until today, May 20th, 2021, my watch has no where to found, and I have call back to follow up with them, they always told me there is an investigation going right now to locate where my watch is( wth?) the investigation started in April 29th, 2021, so basically almost a month later they still cant locate my watch and they have been telling me there will be a manager contact me within 24 hours everytime I called them, but I have never receive anything from them at all, no updates, no response, no phone calls, my watch is still MIA. I asked if there is gonna be a person actually calling me within 24 hours? And I ask if there is a phone # i can call to talk to someone who is in charge of this, I asked what are they going to do if my watch is no where to be found? The answer is all NOs.
Be very careful with this company they charge you low fees to get an insurance seems a good deal lock in to you just so when u actually is needing their service, there is no service.

Great and Fast Service from knowledgeable technicians!. I was able to have my HP all in one fixed and upgraded.

Very fast and easy, had phone repaired within an hour after making an appointment online. Well worth having the warranty

This appliance protection plan is the best decision that I had ever made. I am completely satisfied with their service.

Worked with Natalie to solve a texting issue. She was super patient and helped me fix my issue. Awesome attitude!

Broke my phone and had to file a claim process was fast and simple took under 10 minutes very satisfied

Wonderful experience and easy to work with. Rejoice was kind, helpful, and worked on getting my issue resolved 10/10 service!

Charging port does not work AT ALL. How do you send somebody a broken phone as a replacement? I'm devastated...

Work was performed in a very timely manner. I am very happy to have my computer back and working correctly.