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Asurion has a rating of 4.6 stars from 10,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Its really nice she approach me.easy to talk to her...i really appreciate her hard work to fix my phone on time.
I dropped my favorite lens & scratched it pretty bad. My experience with Asurion was great! It was very easily resolved!
Exceeded my expectations! I was able to solve everything online, from making my claim to tracking delivery on my new device
Worked great and was surprisingly user friendly. Will continue to use the program and will recommend this to others as well.
Very helpful. Very easy to communicate with. I really enjoy this service and have recommended this to all my family members
Having this protection plan is the best. It's the best decision in terms of protection over our electronics. Thank you Asurion.
I have had Asurion service for a long time and I have never been disappointed. The service technicians are truly amazing!
Isaac was amazing! Knowledgeable and was able to help me right away after hours of me trying to resolve my issue.
My experience with the tech name Carrie was awesome. She helped me with my problem and it was a fast process.
The service was great including from the time I made service request until the day technical come over to my house.
I was frankly shocked at how easy it was to file a claim. I recommend this service and coverage to anyone!
Very helpful and a very fast fix! My phone was having trouble receiving and sending pictures and jasmine helped me get it figured out fast and easy!
Took 3 minutes to walk in and hand them the device, they took my name and called me when my device was ready in a few days.
The battery on my granddaughter's phone started to swell and affect its performance. A few minutes online with Asurion and a new phone is on the way!
Super easy experience. Our technician, Herbert, was extremely helpful and friendly. They even came out on a Sunday. Would definitely recommend!
Extremely satisfied,the customer service was very good,they were precise with there time I honestly value there service.
Great job at the Fort Hood (Cavazos) store. Quick and efficient job. Extremely satisfied. Great customer service.
This Company is a joke and lied to me about the insurance coverage do not waste you money on this company not a good on they word.
Products used:
Repair your electric
Everything went smoothly when my son's basketball was leaking air. It was easy because I did save my receipt by texting as soon as I purchased it!
Tech support is a great go to place to go to especially when the issue is later in the day and you need help asap. Very helpful.
They definitely know what they are doing & can save you a ton of time. Plus, they understand & make sure you know everyone has those days.
My experience was amazing. The representative helped me register my item and start the warranty claim process.
I received an awesome customer service experience! The customer service rep was very patient and personable! Thanks!
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
