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Asurion has a rating of 4.6 stars from 10,694 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Very very good. Very professional, tech very helpful.
I had a great experience & the my expectations were exceeded.
Fast easy and the staff were professional and friendly
My phone was ran over. This was easiest process I've ever had. Very pleased.
She was quick and thorough! Thank her and everyone working today! Merry. Christmas m!
From the beginning to the end my experience was phenomenal! Thank you so much!
My tech support was very patient and took time to answer all my questions!
Both agents today were nice and knowledgeable! They made my experience great and easy!
I was taken care of in a professional way. I received my refund asap.
I had a great experience using the chat and was helped quickly and throughly.
Brian was very helpful with clear concise information that solved my issue very quickly.
Easy to contact them. So far a great experience. The representative was a professional.
Easy step by step process. Will ship today and see how the rest goes.
Quick and easy online forms. Same day delivery to my address and set up.
Had a problem with my iPhone and was resolved, I am a happy customer.
Made it easy to find out what to do with a new phone purchase.
My experience great. My information was taken and processed in a very timely manner.
It was easy and quick to file a claim. My online experience was exceptional.
Easy-to-follow claim site with option for expedited shipping, which is great for busy moms.
As previously stated, Blake is the professional you want to have as an employee!
Very good experience with reporting a claim on my Canon printer purchased on Amazon.
Dennis was absolutely fantastic. He was able to resolve my issue quickly and efficiently.
Filing a claim was easy and fast. My replacement phone was delivered same day.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
