- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Awesome job well done on site best thing ever great idea to have service cone to us on sigh
Yall were pro helpful and easy to chat with and answering all important questions about stuff
JiaMariel was great. Made the process as easy as possible. Fast and friendly service. Thank you!
Excellent service, called got my phone 3 days! Get insurance on your device!
Fast & easy claim, had the replacement the next day
That was my first time using my insurance and I really appreciate the work that they provided.
Very kind and solve my problem the person who was chatting with me is very kind thanks so much
They did good. Walked me through it and started after it until it was done about almost 1.5 hours
RESPONDER WAS MORE THAN HELPFUL AND KIND! COULD NOT HAVE ANY DIFFICULTY AND HE WAS SMOOTH OPERATOR.
APPRECIATE IT...
Very happy with there service I would recommend them to everyone
Nay was very helpful and professional. Service could not have been better.
The staff member who fixed my phone was very knowledgeable and fixed my issue quickly.
I love how that work very nice. Very satisfied they did a great job and they help me out.
I've recently had to deal with Lenovo and at&t blew me away with how kind and professional they are
I put the claim online, the process was so fast and easy. I had a replacement in no time!
The agent was extremely helpful. She walked me thru the whole process and made it so easy for me.
Having to order a new phone and activating it from 2,000 miles away went as smoothly as it could!
After a year or so, I had a couple problems and my issue was handled promptly and with courtesy
I have a problem with a Nintendo Switch and they sent me a new device that does not work.
Hi Dawn, I am sorry to hear your replacement device is not working. Please know we are here and happy to help you and want to ensure this is resolved. If you find you do need additional assistance, feel free to reach out to us directly. -Ari
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hi Wanda, we are happy to hear this. We do appreciate your patience as well as your feedback. -Ari