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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Jenny my rep was a big help and got my return done within 5 mins she's a blessing
The techs at Asurion did a great job on fixing my laptop. The timing was great, super easy.
Very easy to file claim it was short and sweet and to the point. Took 5 mins tops!
Upgraded phone and it was so easy and reassuring to have someone there to answer all my questions
My issue was heard and solved very easily and fast. I appreciate their help in solving my problem
It was very easy to follow instructions and didn't take long to receive the answer for the problem.
My screen was cracked I made an appointment they came to my house and my phone is fixed
The gentleman there was very nice and approachable. Not a long wait time and the device looked new!
I love this guys they save me a lots of money. They are fast and easy, LOVE them!
Well, see above. But I will add a comment here, I got phone back the the same day.
I liked how easy it was to file the claim. I did it all through my mobile phone.
Easy and quick! Thank you! Went online and filed it there. Thank god for insurance. Money is tight.
Had to issue a claim for my product, and the customer respond was great and easy to follow.
Thank you for making the step by step process so easy to complete my claim online by myself
It was great and very Please with the service and I would share this company with my friends
Had to make a claim for a lost phone and the process was quick and easy. Thank you.
I cracked my screen and I was able to file a claim with ease. Very easy to do
First time using and the process was so quick and easy to use. Working with Leonel was awesome.
Good information on the computer and easy to use on the phone texting is so convenient for updates
Taking out a claim was easy, thank goodness I saved the receipt and took out the insurance plan.
Very easy and quick. Very convenient for me, when you have a lot going on. So I'm very
I used the chat feature to set up my new phone and Chris was patient and helpful Most importantly HELPFUL and NICE!
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
