Asurion has a rating of 4.6 stars from 10,701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Extremely fast professional service, and above and beyond awesome service.
Was fast and easy. Customer service was very polite and knowledgeable.
It was the best service repair I had. The repair guy was knowledge,
This was very fast and easy service, it was very simple and not complicated.
It was good communication, their assistant was great
Easy to input claim and great customer service. Quick and easy.
Right on and very easy and fast, the site very helpful and no stress,
I expect it to be hard. But I was wrong it was easy
My claim was quick and easy to file and submit! The website was easy to use!
It was simple and the representative was very kind and patient
I got what I needed done not sure what what else to say to make this 50 characters
I had a very pleasant experience with the questions I had. Very helpful and pleasant to talk with.
The employee were very helpful. Got to the problem and got the information solved.
All good! Easy to fill out! Hopefully all will be good!
Very knowledgeable employee and very fast response
Very professional and courteous employees. Very knowledgeable.
Pretty easy to file the claim and easy to understand
This was very easy to do. It was very easy to navigate through the system.
I hope it is as good as it is true
Good customer service
Amazingly ease of resolving the claim. Immediate approval of claim.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.