Asurion has a rating of 4.6 stars from 10,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
When service have been requested, service has been rendered effectively.
Claim was easy to file and payment was quick Very efficient and easy to understand
It was very easy to do my claim. Fast and easy to understand and fast.
Very easy! I was very happy with the easy process!
My experience was extremely fantastic with rep she was fantastic...
She was great and resolved my problem. She was excellent.
Easy to navigate. Quick and easy. Process was super quick and shipping was included
Service was great.the service was excellent. No complaints at all
Easy to use, simple to navigate and quick to complete.
Great great great I like a lot a lot along with great great great
Very well done! Highly recommended!
Very polite
Very knowledgeable
Very patient
Thay are nice to you and easy to work with. I would do it again
Personable help at AT&T and easy return on damaged phone.
Hint: do t tell them it got wet
Had a great experience! Took literally under 10 minutes.
I love these refurbished devices they literally look brand new
Thank y'all for sending me phone in a timely manner
Easy to set-up, great people at the shop, done in no-time. A+. Would recommend.
Great customer service! Fast and efficient! Looks like a brand new phone.
From beginning to end of service the staff was efficient and nice
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.