Asurion has a rating of 4.6 stars from 10,701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
She was extremely helpful, patient, and thorough! Easiest set up
Tech helped me with my problems and we got them solved
It was so easy my grandson could have completed this insurance claim. Fast and great!
Way better to get the help needed setting at home rather fight traffic!
Pleasant, easy, successful. My questions were answered
Pio was absolutely wonderful in helping someone who knows nothing except how to turn the device on.
Phenomenal customer service. Very happy with my experience
Thank you for your support and help.my experience was amazing
File the claim is easy. I sure My Cam will be fixed fast and perfect.
Tech support was extremely helpful and took time to resolve issue.
Is patient, helpful, understanding the issue. I give William a 5 star.
Web site very user friendly.
Anyone should be able to use it.
Mail was extremely helpful in getting my issue resolved quickly
Great service! Provided all the information I needed
She was super helpful with ther service i received today
The techs are very helpful and get thing resolved quickly
Chat was readily answered and professionally handled. It inspired confidence.
The customer service representative for a Asurion was very nice and helpful.
Precious was very engaging and I enjoyed our interaction.
It was very easy to file this claim. Hopefully the replacement comes in quickly.
Great job and keep me up to date the whole experience
My problem was rectified relatively quickly. Thank you!
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.