Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
It took five minutes on chat and they sent a prepaid label. So easy!
No Hassle whatsoever, making my claim was very easy. Thank you!
Very happy with Asurion. No problems. Glad I have this service. Thanks
He displayed great customer service and was extremely helpful.
Omg - they made it so easy to use this warranty and customer service was top notch
It's was fast and easy. Got it done in less 5 mins.
They helping me fixing my Devices, very easy and fast
Filing my claim was so simple and fast. I would recommend to file online any time. Thanks again.
Only took a few minutes and it was done very satisfied
Very easy to speak with them during the process of filing my claim
I've had an excellent experience with the asurion website.
Had text message issues after data transfer. Now resolved
They got my issue fixed quickly and with no wait at all.
Very easy and happy with the results in a timely fashion!
Fast and easy process! I appreciate the fantastic customer service from Hoover
Atención profesional y servicio a la altura del problema. Gracias.
Mi cita la tuve a las 3 de la tarde y un empleado de Att fue avisarle al técnico y en 5 minutos llegó revisó el celular dañado y en una hora exacta regreso con el ya reparado.y aún así tengo garantía por un año.
Tenia muchas dudas de llamar porque siempre los reclamos con seguros son dificiles, pero este reclamo fue muy facil de hacer, fueron muy diligentes y pude resolver todo muy rapido. Lo mejor es que pude tener mi telefono nuevo en muy poco tiempo!
Faite attention il charge une garantie pour après charger les réparations ou remplacement d'un cellulaire au plein prix!
Il veule souvent pas réparer les téléphones pour vous en faire payer des nouveaux
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Bonjour. Nous nous excusons pour tout problème. Il y a des frais de réparation pour les réparations et une franchise qui correspondent à une partie du prix de détail de votre appareil. Veuillez nous faire savoir si vous avez besoin d'aide. -Rue