Asurion

Maddie was excellent and walked me through the whole process and explained everything clearly. She should be commended for her excellent customer service!

I've used Asurion in the past on a protected product and this time using the service was just as was as the first time. I recommend everyone to pay the extra fee for the protection plan on electronics because you just never know when your device may fail or you have an unfortunate accident with your device. Asurion has you covered.

This was my first time reaching out to asurion,about a defective product. Patrick,did a great job in one chat. I would highly reccomend this protection from asurion!

I started my chat and explained everything to Honey what was going on with my reimbursement check and it wasn't long before she came back to me and said that everything was taken care of. I put in a claim in April for my Epson ET-2800 printer and within a couple of days I had my check in the mail.to purchase a new printer. Asurion is a very reliable company. I highly recommend them for your product protection plan. Thanks!

It took three times to get tech to finally to show up. First time, doesn't work on Saturdays, he does. Second time, went to the wrong house. Third time, showed up 20 minutes before my time was up. Phone works great and did a fine job.

Raffy walked me thru steps to correct problem. Had to do a system check. Resolution to occur within 24 hours. Excellent communicator

It's was very easy to have my phone replaced. I signed a claim and I had a new phone 2 days later. My deductible was a little higher than expected but I lost my phone right after I purchased it. I don't know what I could have done without Assurion protect advantage with AT&T.

My experience was very good no complaints at all everything went well with customer service they did a great job

I needed my screen fixed and the technician exceeded my expectations. My phone looks brand new and is working perfectly. Happy with Asurion and will definitely be adding to all devices in the future.

I am visually impaired and use my iPad. There's so many Things that I use my iPad throughout the day period one of the things is my calendar. I pay some bills on it. It is the only way that I can watch t. I cannot see our regular t. V. I was so stressed and devastated because my iPad would not charge because of a bad chip. I received my replacement The next day. Thank you so. Much.

I was given a 10 star service by Asurion.
I would recommend this service to anyone buying electrical appliances.
Believe me, these guys are over the top!

Very professional company and employees they know how to do customer service

I have no had one bad experience throughout my time with Asurion (1year)! Every single person Ive interacted with was knowledgeable, professional, and time efficient.

I wish my home and car insurance was as efficient and responsive to their customers as you was. Thank you for the quick resolution to my claim 👍

I needed help activating my daughter's replacement phone so I reached out to support. My tech's name was Steve and he was wonderful! He was prompt and he was very knowledgeable about what needed to be done. The set up process on Apple products can be a task, but Steve stayed right there with me until the end. Awesome experience!

Jayden helped me quickly schedule my install, verified all my questions related to Tv, mount, etc. the process is swift and one of the few chat services I've used with zero issue. Just as fast as making a call if not faster

Good experience, Karen help me and she take me easy to the process

The service and professionalism sets this company apart from everyone else. They definitely set the industry standard in my opinion. They are second to none.

I am ecstatic! My phone was fixed within an hour!
The best customer service I've received in a LOOOONG timeA shout out to Luise: professional and personable.
This location is not the closest one to my home for getting my phone repaired, but I will drive the extra distance to come here for repairs in the future.

The young man who handled my claim at the Duarte, CA store was exceptional. Not only knowledgeable on all aspects but working by himself and attentive to me and every customer that came in. Very impressed!

My Phone was lost and I panicked because my whole life was in it. I called and reported my phone lost and within 48hrs I had a new phone in my hand, Thank you for making a frightening experience turn out by putting a smile on my face

I don't know who or what Asurion is. I simply responded to the questions that I was asked.

My claim was processed quickly and easily. I was struggling with the online form, but the person who helped me on the chat closed the gap. I'm glad I purchased the protection plan for my earbuds!