- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,706 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Every time they resolve my claims super fast. I highly recommend this insurance/plan. 10/10
Called and made a claim
they refunded purchase cost
Everytime I have used chat it has been very prompt and efficient
It was a great tech thanks so much very knowledgeable
I have had to file 2 claims with assurion. They have been most helpful and eager and quick to solve my problems
It was so easy and respectful dealing with att about replacing my lost phone, want to thank you all for being so professional and right on time I thank you so much.
5/5 she made my life so much easier and was so cheerful and helpful along the way!
I wish everyone in customer service could be just like Daphne! Thanks again for all the help! Couldn't have done it without you :)
Ben was patient, professional, and knowledgeable. I highly recommend Ben and u break we fix
They fixed my phone in a few hours they did a great job the phone looks new thanks
Teck was very professional and informative about the procedure. Phone was completed on time and looks bran new. Even received a new battery. My screen was cracked and it would have been 450 dollars to replace it. Insurance is completely worth it.
This is my second time needing their assistance with a product I purchased. The process to receive help/repair was seamless and so easy. The protection plans are def worth it!
They were efficient professional and replaced my glass on my phone it works like new highly recommend them
Assistant was really helpful, respectful and answered all of my questions; highly recommend it.
The person I worked with had great communication skills and resolved my problem.
My phone was covered by ash. I dropped it off at ubreakifix they had it replaced in 2 hours. It was easy and convenient. Thank you so much for the expert help!
I have been waiting on a return labor for two weeks. I've called a few times and I still haven't got a cold to return my product.
Very professional and courteous. They had my phone done in an hour. Cleaned the speakers, an all the ports. Phone looks great as if it was never broken...
My computer had crashed and I knew I had a plan with Asurion. Honey found my plan, helped me get registered and filled out a claim all in one chat. She was amazing!
Fast Claim Process Super Easy Process For Claims Online
And Got My Replacement Phone In Few Days Instructions Was Easy To Activate It Myself Awesome
Products used:
Iphone
This is the first time I use my protection plan for Asurion and the experience is so good the personal is so nice and they try to help as much posible
"I was very satisfied with the service. It exceeded my expectations and I appreciate the professionalism and attention to details
I received a replacement phone tonight and the phone stopped working. Contacted support and the SIM card needed to be activated. The representative asked a few questions and had the problem solved within minutes. Very pleased with the service that I received! Especially since it was at 11 p.m.
Marry was very nice and understanding even though I was mad about what happened. She helped me.
I did the entire replacement process for a cracked IPhone 13 Pro Max and not only was it a few questions to fill out on line in minutes, the replacement device literally showed up roughly 18 hours later. Insane service. 100% worth it.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
