Asurion

Jeremy was great and patient with me looking for the information. It was late but he did great and took care of the situation. Greatly appreciated!

Tech was super helpful, polite, speedy repair, it was super helpful that he called me to let me know he was in my area early and was able to fix my phone earlier that day which helped me a lot, highly recommend.

Wow, I can't believe it. So glad I signed up for assurion. After paying the $99 dollar deductible they are fixing my MacBook issue. This is incredible. Will be telling family and friends for this amazing experience!

My Internet modem failed and I got covered in just a few minutes. Just have your insurance order number handy. That was the only thing that slowed me down.

Trash. Every claim denied and I'm paying for a service that has the most fine prints I've ever seen. Find a way to make everything not qualify for coverage.

Customer support was amazing. Super easy to do and handled my issue swiftly

My husband accidentally dropped his phone & it looked done for. Screen cracked & lcd was almost out. Couldn't see much. The experts & ubreakIfix dis an amazing job. Phone looks perfect. Like nothing happen.

I am new to the Conroe area and did not know what to expect from my visit. A young man named Brian assisted me today. He was very welcoming, pleasant and extremely knowledgeable about the issue I was having with my phone. He is definitely an asset to your company.

This company was quickly able to reimburse my item so that I can purchase a new one. Very fast communication and straight to the point!

My phone was lost/stolen. They got my new phone to me quick and made the activation process so easy

My experience with logging a claim, took maybe 10 minutes. My replacement came the next day! My chat assistant was professional, encouraging, and knowledgeable.

Good to know to check our system great attitude. Very Helpful

Abigail helped me out in a matter of minutes. My experience way amazing and would 10/10 refer anyone to using her as a live agent for claim related help! Thanks so much!

Tried filing online, seems there was a computer glitch and it gave me the option of using the chat, The speed at which I was responded to was simply amazing. And I was sorted in just about 5 responses, no going back and forth, no dribbling, straight forward and seamless.

This was a great experience. I was expecting a hassle as insurance usually goes, but it was so seamless and they took great care of my situation. I had my replacement phone in about 2 days. Processed everything by phone. Hopefully I don't have to use it again (because I don't want to crack my phone) but if I had to, then I would definitely do so again.

If I had known that calling Asurion would help me to connect my phone in no time at all I would have ordered every phone I've purchased on line instead of spending all those hours in the store getting it set up! So pleased with their customer service!

Sarah was very helpful and pleasant to work with. Helped me through the claim process.

I'm so pleased with the service that I received from the live chat agent and the customer service through phone call and they were very helpful and knowledgeable and kind.

Asurion is a for sure, insurance protection, of your electronics being kept in tip top shape. The workers love their job and take pride in doing it and pleasing the customers. That's why I called it " A For Sure Thing." It is an assurance of knowing that any device that you have insured through them will be taken care of. Not just taken care of but also in a timely manner.

I thought my phone was a goner, however the service I received was quick and my phone screen was replaced and phone cleaned and good as new. The representative was the best. Thanks for the great service!

Best customer service I have had in long time did everything great wasn't rude loterly maken me smile on a bad day so 100 percent on Verizon today

I entered into a chat with representative Janikka, because I wanted to cancel my device protection in order to save a few dollars. She never tried to talk me out of doing so but did recommend a less expensive coverage that I could switch to that still saved me about $10.

My phone was stolen when I put it down. Asurion's process to receive a replacement was quick and efficient. I live in New Orleans and a day of rain means flooding so my order was delayed a day. Because of the process with Asurion, I felt that it was easy enough for me not to lose my mind without a device lol.