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Overview

Atom has a rating of 3.9 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Atom most frequently mention great experience, customer service, and squad help. Atom ranks 7th among Software sites.

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Top Positive Review

“Exceeded my expectations :)”

Noel D.
6/16/20

Having struggled with friends, family and business associates for several weeks, and coming up with almost nothing that really really suited as I had a very clear idea of the desired outcome, I happened upon squadhelp, opted for the Managed contest and will never regret that decision. The result exceeded my expectations. Thank you so much. You guys are just so supportive and incredible

Top Critical Review

“Squadhelp is a fraudulent company”

Ken M.
7/7/20

Squadhelp is just a fraudulent company. They cheat you buy selling coins and simply reject your domains with fake and so called Expert reviews. Will always show 0/13 Expert Reviews even for domains that have a good appraisal value (manual). Their Expert review system is just an automated process to reject 92% of the names randomly. If you check their inventory or domains which are already listed/approved - they could be of worse quality than the ones which were rejected for your account. The review process is another joke. If you submit manual review for your Names it will never be attended to. You should only wait for weeks and then months without any progress. If you contact their customer support - they would just give copy/paste reply. I would suggest all to stay away from these fraudsters and save your hard earned Money, Time and unwanted headache.

Reviews (857)

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Steve V.
0 reviews
0 helpful votes
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August 28th, 2017
Verified purchase

I loved all of the participation. I do wish that some of the early entries would have stayed involved. Overall, I have no suggestions. It is a fantastic business model. Thank you.

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Linda K.
0 reviews
0 helpful votes
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April 27th, 2018
Verified purchase

The experience was good. I wasn't completely satisfied with the options provided, but it gave me some ideas to come up with a modified version from the suggestions.

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Stephen Z.
0 reviews
0 helpful votes
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March 2nd, 2018
Verified purchase

We had a few hiccups with our contest. There were a few problems with the website and messaging, but we were able to get some crowd source help that was great for our business.

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darrendonhardt I.
0 reviews
0 helpful votes
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November 4th, 2017
Verified purchase

Ended up with a satisfactory name but not something exceptional. My final 3 names included 2 of my own names, 1 of which beat the provided names in the audience testing.

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Kathy G.
0 reviews
0 helpful votes
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August 26th, 2017
Verified purchase

It was a great experience...would definite recommend! Contestants listen to feedback and get back to you quickly...Thank you! And we had over 425+ entries!

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James T.
0 reviews
0 helpful votes
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February 11th, 2018
Verified purchase

As always, the experience is amazing and we are VERY happy with the results...this was our third contest and we are submitting another one in the next few days. Thank you.

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rreed Z.
0 reviews
0 helpful votes
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May 11th, 2019
Verified purchase

Very good service but I'm not happy that you don't disclose all of the potential fees up front. You continue to bring up more and more fees at each step of the way. Totally not cool!

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Smile X.
0 reviews
0 helpful votes
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January 10th, 2018
Verified purchase

Squadhelp did a great job of supplying a lot of designers--we got a lot of entries! That's what mattered the most to us. This was much better than any other service we have tried. Thanks!

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Erick O.
0 reviews
0 helpful votes
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April 26th, 2018
Verified purchase

It was a bit confusing when entries disappeared. Would be nice to know when that happens and why. I took exports a couple times a day and then noticed missing entries that way.

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Brian V.
0 reviews
0 helpful votes
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November 1st, 2016
Verified purchase

It was easy to use and flexible when we needed to extend our contest. I would use again for a product naming project. I have and would recommend the site to other peers.

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Horatiu A.
0 reviews
0 helpful votes
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June 12th, 2017
Verified purchase

The company name contest helped in narrowing the avenues/ideas.

Even if a perfect name is not found, there is enough "raw material" to come up with a good name yourself.

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Natalia S.
0 reviews
0 helpful votes
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March 12th, 2018
Verified purchase

Thank you, Squadhelp for helping me. I have received an overwhelming number of ideas (998!). I have checked even more outside of the contest but had to come back to Squadhelp for the right one!

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Camille B.
0 reviews
0 helpful votes
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June 15th, 2017
Verified purchase

The experience was good. It took a while for the winner to get us what we needed, but we worked together to make it happen. The help I received from the squadhelp staff was wonderful.

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Alexander W.
0 reviews
0 helpful votes
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July 20th, 2018
Verified purchase

Notified all the way through of steps we should take to get the most out of the contest and good services offered post contest to get set up effectively. Would use again

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Bryce M.
0 reviews
0 helpful votes
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March 10th, 2018
Verified purchase

We were impressed with the number of entries in the first 24 hours. We also were able to engage with a number of Creatives who continued to give additional ideas.

The pricing tactics, though, were frustrating. When first ordering, we were offered an extra $30 off, but then when checking out, the option was not given. On a chat line, the person on the other side said that they never give $30 off, but they could do $25 off deal.

Later, immediately after the contest, we were sent an email about a super low price for SquadHelp for them to file a trademark on the name we chose, but when checking out during purchase of this additional service, the link did not give us that same low price, but ratherr showed a higher price. When reaching out to Customer Service to ask about it, they said that they had discontinued that price over a month prior, which is strange since we had just received an email with the super low price. So, I decided against hiring them for the trademark application.

This pricing strategy/approach is why my referral recommendation is lower than it would have been. If SquadHelp changes these tactics, I would give them a higher rating.

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lidiapopovski C.
0 reviews
0 helpful votes
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December 18th, 2019
Verified purchase

Very easy experience. Easy to navigate and use. Great customer service and support. They're there during challenges and will help you to get the best outcome.

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Oscar U.
0 reviews
0 helpful votes
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February 10th, 2019
Verified purchase

In the end, I found my name myself, but using a proposition of the contest. So I gave Victory to this proposition but the contest itself did not reach its target.

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ZhengChong D.
0 reviews
0 helpful votes
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December 27th, 2017
Verified purchase

The instructions that mentioned to create a short list didn't actually say how to do that by selecting the "I Love It" option, I looked for a specific shortlist option for a while until I just decided to try clicking that option to find that it gets added to the shortlist.

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Sven M.
0 reviews
0 helpful votes
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April 10th, 2018
Verified purchase

I really liked the amount of info I got during the contest. I was guided through the whole process from starting it to the winner selection. Overall it was a great experience.

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Doug N.
0 reviews
0 helpful votes
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January 14th, 2018
Verified purchase

I'd like it to be slightly less expensive, and I don't like how things i "love" automatically get shortlisted. Also, I'd like to be able to rate after the contest is over.

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David J.
0 reviews
0 helpful votes
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March 14th, 2018
Verified purchase

Great engagement in my contest, with quality content from the individuals participating. This is my second contest with Squadhelp and will continue to use the service in the future.

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Sarah B.
0 reviews
0 helpful votes
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November 3rd, 2017
Verified purchase

The service is excellent. I want to avail other services but it is so expensive for me. Looking forward for a cheaper service fees. But still excellent services. Thanks!

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Robert P.
0 reviews
0 helpful votes
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July 7th, 2017
Verified purchase

This is my second contest and I must say the overall experience was awesome! I was amazed at the overall response to my contest and the numbers of entries. Was very hard to choose the winner too.

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Michael A.
0 reviews
0 helpful votes
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July 2nd, 2018
Verified purchase

Easy to use and you get the results you are searching for as long as you put in the time to provide the feedback to the those involved in the contest.

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Ben I.
0 reviews
0 helpful votes
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March 31st, 2018
Verified purchase

Better than I'd hoped - name generation, customer testing, logo design all exceeded expectations & very useful process to help refine wider identity also

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From the business

Hi there! We're Squadhelp, the world's largest platform for company naming and branding. Since 2011, we have been committed to disrupting the traditional agency model. Our success is attributed to an amazing community of 100,000+ freelance naming experts and our ongoing focus on innovation.

Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).

Company Representative

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Grant P.
Director of Marketing & Operations

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