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Patpat AU has a rating of 4.9 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service, good quality, and kids clothes. Patpat AU ranks 14th among Kids Clothes sites.
Lovely clothes as expected, Delivered within the time. If you got damaged clothes they refund you. I found one item broken however after that refunded me and their communication is very prompt in relation to resolving any issue.
When i contacted patpat regarding a missing item, they said they can't do anything about it and apologised for it. No refund nothing at all. Not recommended
Wow i have just found my new shopping place for my baby... i just loved the clothes. They are fresh, they look fantastic, good prices.
I have made 2 orders and also purchased plenty of clothes for my baby on patpat.
Soon i will place new order... just one suggestion is that the delivery was late, cant wait that long for products to be delivered and use. Hopefully next time i will get it sooner that expected...
Products used:
Clothes and accessories
Getting ready for the new season and events, Patpat made everything possible. Delivery came on time for my nieces first birthday. CLOE is an amazing customer service consultant.
I have bought so many clothes from patpat they are all lovely, specially the party dresses. I had an issue with the sizing but Casseleyene solved my problem. Will come back again for more shopping
Tip for consumers:
Check the reviews of the products
Products used:
Everything
Samuel helped fixing the order issues by going extra miles. He spoke to backend team and fixed the issue as well as shared confirmation email on defined timelines. Kudos.
My order was late so they contact me first before I did. They offer me refund and even after a month I received that they charged nothing even on my request to repay. That is why I am writing this.
Tip for consumers:
Read the description and review both.
Products used:
Shoes
Thanks for giving us best quality at reasonable prices. I definitely doing my future shopping from this site. I already recommended my friends about my favourite site patpat
I love to shop from Pat Pat as it has wide range of selection in affordable price. Quality is also exceptional and shipping is also fast.
Love Pat Pat.
Tip for consumers:
N/A
Products used:
Kids clothing and shoes
It was a very nice shopping (great products with quality) with Pat Pat and excellent customer service. I am very satisfied with all the products. Delivery was also fast.
Tip for consumers:
great customer service
Products used:
kids dress and shoes
I wasn't so sure about Pat Pat until I saw a sponsored post on Instagram, so I decided to go for it! I was so happy with the items as they were packaged nicely and the quality is amazing!
Great shopping experience and amazing service team to support client at every step of your shopping, cancellation, refund etc.
Tip for consumers:
Great product with best price
Products used:
Mommy Bag pocket
Had a good experience with their customer service. Very polite in processing my refund and they have very cute kids clothes and love the shoes
Products used:
Shoes and clothes
Amazing customer service and the baby clothes are very cute. Definitely a great value and fast delivery.
Love to shop from patpat. They have amazing customer service. They listen to your problems and help you in every possible way. Recommend 100%
Tip for consumers:
Good quality
Products used:
Cloths
I am happy with my purchased and how they addressed my concerns
Size can be a pain sometimes but their customer service responds quickly.
Very nice product, only using patpat for my baby, they have good quality and reasonable price, nice style, today worth it.
Tip for consumers:
Nice and best
Products used:
Baby clothes
Love patpat, good shopping place for family, lots different styles and good quality as well.And the kids clothes are so cute
Tip for consumers:
all the families with kids
Products used:
shoes, clothes
We loved the whole outfit. More than we expected. You make our father day so special. Cannot wait to buy some more outfits.
Very satisfied product and good customer service, will be ordering again from the pat pat
Thanks janika
Tip for consumers:
Easy ordered
Products used:
Clothing
Good customer service. Lovely clothes. Always happy with my purchase. Site is recommended. CSR Tiffany is amazing.
Tip for consumers:
Site is trustworthy
Products used:
Clothes
They have good quality's and good service even I like their delivery's they are so fast and always safe in the package
The outfit is very comfortable for the picnics I loved it material is super soft after washing it looks same
Highly recommended. Very good site for kids clothes and reasonable prices. Quality is very good too. Girls dresses are very nice and on good prices.
Tip for consumers:
Highly recommended
Products used:
Kids clothes shoes blankets girls dresses
Very happy with the purchase. The quality is very good and it fits really well. My kid loves it. Good
Tip for consumers:
Very customer friendly
Products used:
Shoes
Amelia wore this beautiful purple dress for her half way to one birthday. It's gorgeous and got heaps of compliments.
Tip for consumers:
Great quality
Products used:
Dress
I've received many orders, all great. When an item was broken they responded and sent a refund voucher promptly.
Products used:
Clothing and storage
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